AgeWell Solvere

I was searching for a senior assisted living facility for my elderly parents that have been living with me for the past 13 years. The Hamptons at Meadows Place was very accommodating when it spoke of meeting my families needs, my mom has a dog that is her life line and they were willing to give it a try. They worked at meeting our financial needs and said all the right things to make us choose them as my parents next home. These first 3 weeks have been challenging as we all work towards finding a workable routine for my parents. The promises made toward their care has been slow in coming as the adjustment to my mom’s dog has been challenging. There is no procedure for new residents to welcome them and make them feel wanted. Three weeks in and I’m still unsure who is to take care of and aide my parents on a daily bases, a “team” atmosphere is missing. It would go along way if new residents were assigned one person they could go to for answers and someone to show them and their family how things work. The administrative staff has been good at listening to my frustration but slow in my opinion to following through on solving the problems. When it comes to providing for your elderly parents time is of the essence. My other lower rating is on the catagory of activities. There seems to be a lack of communication as to the how, when and where. The activities are not varied so if you don’t play games, cards, or watch movies there is little for you to do. I have and continue to remain involved daily with the transition and do believe that though the level of care is not what I expected, we will get there. At no time have I felt that they are in danger.

I’m writing this for my sister who is a resident. It’s a beautiful facility, friendly and compassionate staff. However, the food is substandard and should be improved tremendously. There is absolutely no reason to serve food that is boring, not tasty and cold. You can make delicious food, economically. The need to take this issue to task immediately. Cleaning residents rooms is another issue, but the food is the #1 .

probably good for advanaced dementia. Not a good match for my husband as he is only very mild dementia. ONLY rooms are private. I fear my husband would isolate even more than he does now. Staff nice, but again feel he is not bad enough on his walk to dementia to like it there.

The rooms are very efficient but do not believe the square footage they tell you. Subtract about 20%. The activities are the best; good, hard working people make it so. There are lots of amenities. Now, if you or your loved one needs nursing care, the Sheridan may not be for you. Most CNA's are rude, slow and lazy. LPN's are limited to preparing medication, holding staff change meetings, and doing reports. They will not even put a bandage on without a doctor's permission. Protect everything that you value. We lost valuable jewlry taken while in the process of moving. A few of their CNA's are street smart and have sticky fingers. Sloppy nursing direction starts at the top. Visions of poor sick [name removed] in her nightgown walking baby steps toward the nurse's office because no one would answer her alert buzzer will be with me forever. After I notified the nurse and CNA of [name removed] condition, the CNA took 10 minutes to respond; the nurse never went to the sick lady. The Director fires no bad employee but causes residents who complain to leave.

Rooms are efficient, but do not believe the square footage they tell you; subtract 20%. They have great activities and lots of amenities. Now, if your loved one needs nursing care, the Sheridan is not for you. Most CNA's are rude, slow and lazy. LPN's are limited to preparing medication, holding staff meetings, and doing reports. They can’t put a bandage on without a doctor's permission. Visions of poor sick [name removed] in her nightgown walking baby steps toward the nurse's office because no one would answer her alert buzzer will be with me forever. Sloppy nursing direction starts at the top. The Director fires no bad employee but causes residents who complain to leave.

I am sure it will a lot more put together when the remodeling is complete.

The only drawback was the outdated kitchens and bathrooms.

This was a wonderful place for my mom, but with recent change in administration and nursibg I'm not too sure anymore. Everyone is frustrated, angry and upset about losing the biggest asset to this community. I personally brought mom here because of the wellness director and now I don't feel my mom is safe. Staff seem so uptight and no one knows anything anymore. Definitely looking at other places for next month. Very unfortunate situation, but when the people at the top cant see who/what the problem is then the difference clear.

I had a pleasant tour of this community. I toured it for my mother, and her needs. Everyone was kind, and helpful to my family, and I. The community looked nice, and clean from what I saw. The staff we met answered, and the experience went well. It was not the one for my mother, but we had a good tour of this facility.

The staff did a great job with our tour and were able to answer all our questions. We enjoyed sitting down to lunch with the other residents too. We just did not feel that this would be the best fit for what we were looking for for my mother.

Our tour was nicely done, the community is nice and clean and the staff were all welcoming and answered all our questions. We did have lunch and visited with some of the residents who liked living here. We just did feel that this was going to be the right fit for my mom.

So far my observance is that caregivers are helpful & seem to care for the residents most times...I can see that their stress/frustration level is high & some are not as patient as they should be with residents with memory issues. My Mom has a tough road ahead here....this is just the beginning of a long relationship/journey for her. My family & I will continue to be present everyday to ensure she is being cared for & not ignored. We will see what the future holds.

Was okay. It had 4 buildings.

I had a good tour of this community. and everyone was very welcoming, and kind. The staff was informative, and kind. The community was nice, and appeared to be well-kept. They have good activities, and nice meals, but too expensive for my budget.

My tour of this community was an okay one. The community appeared to be well-kept. The staff I met was friendly. There were many factors that played into where to move my husband too, and I did not really care for the facility.

My family, and I had a pretty nice tour of this community. Everything went well, and everyone was very kind to us. The community looked nice. From what we saw they do a good job with the cleanliness. The staff was kind, and answered our questions. The experience was a pleasant one.

They do not offer much in the way of activities at this community. The food tastes ok, however they have a limited selection of choices. The community is clean. The majority of the staff are poorly trained. This is not the right community for you if you are looking for an active environment.

Yesterday I toured the Park Place facility. I was taken to the older side of assisted living (AL1) The studio rooms were extremely small. When I had spoken wtih my APFM rep we discussed my mom having a dog and I was assured they took pets. After having a discussion with one of the younger 'directors" I was taken to another senior director of AL2 (newer side) After sitting for less than five minutes I was told that they do not take pets and they do not allow residents to smoke outdoors. Had I know this, I would have understood this was not the right place for mom and utilized my time looking at a different facility.

The marketing director was superb but unfortunately the care team never quite met expectations

After our discharge we need a community to provide care. Upon meeting with the sales people, they were able to answer my many questions and made arrangements for a move in. They were accommodating to the care that was necessary.