American House

Loved the place from the first time we walked in. From the friendly management to staff. Everyone always has a smile on their face. Very clean place too. We’re so happy this is were we placed our uncle.

American House is a very nice facility. It feels more like a hotel lobby than an assisted living facility when you walk in. The staff are all very nice and the food is very good. My family is very happy with our choice.

My daughter moved me here after rehab. I have made friends.

I am happy here.

From the time we stepped thru the front door we felt at ease . It is a beautiful place, and the entire staff go beyond to help everyone my wife just fit right in and felt comfortable and she is not a social person. We would recommend American House to everyone.

I have settled in so well here. Met so many new people. I am so thankful I found this community.

I have lived here since 2018 and it has just gotten better over time. The staff are amazing.

There need to be better alternate meal choices when the main course isn't desirable to the resident. So far the food has been just average. I would just say we love everything about it but there needs to be a broader choice for meals.

The residents are very friendly. Culinary staff is wonderful and caring. I really enjoy the outings and life enrichment is doing a great job.

Everyone is nice. I don't eat here but my foods food looks good.

I'm so excited about mom's new place! She is thrilled about the wonderful meals, games, and the time she spends painting an art that she just discovered. We are so glad the have found American House.

I really like the building and I thought the rooms were nice. I like the availability of the staff, but the staff is completely turned over.

Thank you for all of your guidance. My parents love American House and the management and staff is amazing. We needed to have them moved immediately and your company had all the answers, from where we wanted to locate, price, and care needs. Your communication with me was much appreciated. If I had questions, all I need to do was call you, and you were always available. Thanks so much!

The activities they have at Freedom Place are great. [name removed] always has something fun for them to do he's always throwing fun parties gets everybody together. The nursing staff and direct care workers all right on point I am glad I chose Freedom Place. The admissions process in marketing persons we're also wonderful made sure I knew exactly what we were getting into made sure I knew what all of this meant.

The overall experience has been good, and we are awaiting the processing of a tax-credit application which will reduce the rent to an acceptable, more affordable rate. The area needing attention is dining hours- they are very limited, and many times the dining room is over crowded. The menu is just ok, but the chef is new and seems open to listening to the residents. Executive Director [name removed] is very professional, friendly and helpful. The Village at Bloomfield Village is in a convenient location with lots of shopping options. The facility is beautifully decorated and always inviting

Needed an affordable and close by place to allow mom to live with assistance. American House was a great choice for us and her. She enjoys the staff and residents and doesn’t have to live in isolation anymore.

I feel that the residents at Freedom House get a well rounded dose of activities. [name removed] goes above and beyond to make the residents really enjoy themselves. His decorations are awesome. For my dad's birthday we had a few family members over and [name removed] set up tables tablecloths centerpieces balloons and signs for my dad's birthday party The administrative staff is just as great. They walk you through the choosing process the admissions process the moving in process they are great. Now the Care team is out of this world. They really get to know the residents what they like what they don't like. They are a team that works together to care for our loved ones. Thank you everyone!

My mother, [name removed], fell in love with the staff very quickly. The nurses, aides and administrators were quick to help her feel welcomed, valued and respected. Mom loved the food, her aides that assisted with showers and the meal assistance she received when she didn’t feel well enough to go to the dining room. Staff was not adequate on the weekends, in Mom’s opinion. I usually visited on Sundays so the weekends weren’t so long. My visits throughout the week were wonderful! I was always greeted very kindly and the aides always filled me in with any concerns as well as her success! I hope I get to stay at American House when I can no longer stay alone. Thank you so much for all the love through my mother’s final days.

My husband, who has Alzheimer's disease, has lived in assisted living at American House in Johnson City for almost six weeks. He will transition to their memory care unit when the time comes. We have been happy with all the staff so far. Intake was smooth and we have been pleased with the food and the medication assistance, cleaning, and laundry service. [name removed] has made a lot of new friends and there are activities daily that are communicated with residents and their families via monthly activity calendars and emails. A church service is provided on Sunday morning and there are Bible study classes throughout the week. Besides entertainment and educational opportunities, physical activities like walking outside with a friend or in the hallways are encouraged . The residents' safety is taken very seriously, and a huge burden has been lifted from me knowing that my husband is safe, fed, and with friends. [name removed] says that "most every day here is a good day." I'm happy that he is happy.