American House

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

We're very pleased with how things have turned out at American House Sterling Meadows! It's a nice looking, clean facility, and my loved one liked that they had some nice outdoor areas to sit in. The staff here is friendly and professional, and they do a great job making you feel welcome!

This place is good. I placed my neighbor here. I have been caring for her for 3 years and placed her at Park Place. So far it has been a great experience. They got her out of her comfort zone with participation in activities such as bingo, taking her to the market, and Halloween party.

Elmcroft of Hamilton Place is going great. We love it. The staff is wonderful. The food is delicious. The facility is great. I don't have any complaints about this place. It is all five stars.

Diane Ambroziak was extremely helpful in our search for the appropriate placement & resources for our Mom. Even when we took a break for a year and re-evaluated mom's situation, Diane was right there when we picked it back up again. I was comfortable asking for resources regarding financial/tax implications, as well as service options. She was objective and helpful.

I had to find a home for my mother as her short term memory was making it hard for me to let her live alone. I reviewed and visited many places before choosing the American House. The staff from the top leadership to the ones who clean and serve meals are the most friendly, patient and kind I have ever seen under one roof. My mother is struggling with having to be in a new surrounding with much less space than her home, but they have welcomed her like family and go out of their way to make sure she comes to the activities and meals every day. I cannot say enough about Keaton Hobbs who we first met when we toured the community. She is very easy to reach and always answers any questions or concerns I have immediately. I highly recommend them to anyone looking for a safe and active place for loved ones!

Always concerned about the people who live at the home with everyday needs. They involve the family and ask our opinions which are great. Keep up with what is going on with each person. Activities are great and exercising the people who living at the home with their minds and bodies. We always feel like they are concerned for our needs as much as our mothers needs.

this is the first facility I've toured and was very impressed. I will tour others and compare prices and services,etc. but Elmcroft of Lebanon has set the bar high.

My mother really adapted well at American House Southgate Senior Living. The people there are all very friendly. The food is very good, and all the people there are great. We may need a little more care at some point in the future than what they offer there, but other than that I am very happy with them.

I think they are doing a great job. The staff is great, the building is clean and the residents seem to like the place. I really do not have any critique for them at all.

All of the staff members at the Elmcroft of Brentwood have just been excellent to work with. I have no complaints at all about the facility. I have to give them a five - star rating overall for the facility.

They have done really well with getting my Dad moved in, escorting him to his meals if needed, and attending to his needs. So far I am pleased with the facility.

They are awesome. They are extremely helpful with moving my Mom in to making sure she was comfortable. Now that she has been there a couple of months they are just as kind and considerate as they were in the beginning. Working with A Place for Mom was awesome too. The informational emails were very helpful.

The Commons of Pretty Pond is absolutely very beautiful and clean environment. The staff and the community carry themselves with a lot of respect and dignity and are very helpful. Everyone in the community as well is very respectful.

My wife has only been a resident for a couple weeks but I am very happy with what I have seen so far. The staff and care givers are very friendly and helpful. The facility is very nice both the buildings and the grounds. This makes it nice and easy to take my wife for a walk or ride in her chair. I have been very impressed with the meals both the variety and the quality. I have had a chance to visit with several of the other people who have placed loved ones here and they assure me that I have made a good choice. That makes me very happy coming from people who have nothing to gain by giving me false information.

Things are going very well at Park Place, I'd give them top marks across the board! It's a nice looking, clean place, and people are very friendly.

Mom is doing fine at American House Westland Hunter Senior Living. If we have ever had a few issues they have dealt with it pretty well. Mom has a lot of support there. All of the residents seem to be really happy. There is one young gentleman that works there named George that really stood out. He really tried hard and went out of his way to explain things to us and really took the time. He still helps us out whenever we need it even now that mom lives there.

My father is a current resident and we could not be more pleased with the facility. The staff is very pleasant and always have a smile on their faces. Even the cleaning crew have asked what they could do to brighten my fathers day! The place is very clean and bright and we are very happy that we chose this facility.

At American House Bonita Springs Senior Living the weekend receptionist is a total flake. She absolutely knows nothings. She uses it as an excuse that she only works there the weekend. The weekday receptionist seems to much more concerned and on top of things. She is willing to write down notes and follow up. The care services staff are on top of everything. They have very few outside outings to offer at this facility. They do have a couple of lunches offered. I would like to see them taken to an afternoon play or something like that. The only thing I have seen them offer is dropping them off at K-Mart or something to that affect.

Communication could be better all around. Noticeably between the staff and the family members and also communication from the staff to the medical personnel and between the therapist, or whatever may be.