American House

When I toured the American House Bonita Springs Senior Living, I thought it was a beautiful place. I did not see anything that needed improvement, but it was out of our price range.

The caregivers at this community are great. The nurse and the certified nursing assistant are awesome. The entire staff are friendly and attentive. The executive director that was here during the time we moved in was extremely helpful. Mom love's the activities and dad is just starting to participate. The food is pretty good and they keep the community very clean. They have a nice sized apartment and some of their friends live here also.

My family searched at length for a place that would assist us in keeping Mom & Dad together for as long as possible. The challenge was that Dad was mentally and physically sound for a man of 94 and Mom has Alzheimer's. The management and staff at Elmcroft worked diligently to accommodate their needs and did so with kindness and compassion. Because of their flexibility and attentiveness Mom and Dad were able to remain together in a fun and caring environment until Dad's passing this past January 6th. Mom is now in Heartland Village, the memory care facility, where she continues to enjoy her time in activities with other residents and attention and affection from the staff. The team at Elmcroft was a blessing to our family during a very difficult time of transition and for that we are grateful.

American House East II Senior Living was a beautiful well-maintained community. The staff were very friendly and seemed very welcoming. During my tour, they answered all of my questions and took me around the whole building. They even gave me an apple pie to take home, which was absolutely delicious!

The chef has been wonderful towards my loved ones needs, they have made any adjustments she has needed to make sure her needs are met and she is satisfied. The staff has been great at encouraging my mom to get more involved in the activities they have going on throughout the day.

The community is clean and well taken care of. The staff are approachable, very nice and I have no issues with them. The only minor issue I have with this community is the lack of activities. They offer bingo and a movie night. The food is above average.

The director I met during our tour was nice. We liked this community, however they did not have any availability at the time we were looking. The community was clean. They offer a lot of good options for the residents.

I selected American House for my 94 year old mother because of what they offered. The check on her quite often in 1 day and at night and that makes me much more secure in her living alone. She is living like a queen, having so much done for her, she doesn't have much to do except enjoy the apartment and the activities. Knowing she is eating 3 meals a day is a positive for me. I am very please with American House.

My Mother, sister and I were greeted at the front door with hugs, welcome signs, and an invitation to have dinner. The staff is OUTSTANDING. I can not say enough regarding the advise and help I received in transitioning my Mom from Texas to Tennessee. Within a few days, Mom was feeling secure, happy, and adjusting to her new surroundings. Did I mention, the food is very good also. The activities are wonderful for body, mind, and soul. The other residents have welcomed Mom with open arms. It's like being at home with a big family. I would highly recommend Elmcroft of Hendersonville to anyone who needs assisted living and memory care.

My wife and I toured the facility together and was impressed off the bat with the friendly staff, and how well the residents seemed to interact with each other and the staff. We brought my grandmother to visit and she was equally impressed with the facility. We had a lot of questions regarding how to file for long term care and Karen and Tamara provided us with the help and information we needed. We moved my grandmother into Elmcroft and they were very helpful with the move even assisting with getting us movers. We are extremely pleased with the level of care and services we have been receiving from Elmcroft and highly recommend their services and the facility.

American House Cedarlake is a nice place, overall! The employees are all very friendly and caring, and the facility itself is well kept and clean. My loved one is settled in and comfortable, and really seems to be enjoying herself here! She also tells me that the food is great!

We are so happy with American House for my mom. The people there are amazing and I feel like mom us very safe there.

The staff is top helpfull, kind, & thoughtfull Top shelf

She absolutely loves it there. It has been a really good move. We have been very pleased with them.

We have not been here long, but the living areas are very bright, clean, and have plenty of room. The staff is very kind and compassionate and you can tell that they really care about the people who live here. The activities are appropriate and seem to be fun for the residents.

American House Bonita Springs Senior Living was a good experience. My dad is difficult and he got through the months. His wife is ready to send him back. He was really impressed with the physical therapy there. He didn't integrate well but that's not their fault. I was impressed with their business motto. You pay as a you go. I didn't have any issues with anything. It was a really good respite stay. I was very pleased with everything.

The staff is kind, helpful, well informed. Very focused on customer service. The rooms are clean and the atmosphere is very upbeat. They are every responsive to the residents.

Impressive, friendly, customer or "patient-centered" staff including maintenance and custodial staff. Medical Team adaptable to varying patient needs. Adjusted their schedule for my mother rather than put her on "their schedule". Welcoming environment not only from staff but from residents.

I was very comfortable having mom at Elmcroft of West Knoxville. I know she received good care at that facility. Everything was as good as I expected it to be. We would definitely use them again.

At first I didn't think my brother would ever get out of his mood that he couldn't live anywhere else than up north. But now after two months he seems to be feeling like he fits in and am so clad. I think it's because the people who work there have helped make that possible.