American House

We were pleased with the one on one help from staff members in placing [name removed] into a safe and caring environment. Memory care workers were attentive to his needs and made him feel welcome and part of the unit. His only complaint was too much rice and food wasn’t warm enough. We feel he will be able to return to his home with our help at present time as this is his desire. Should the need of facility return it will be appreciated the consideration of returning to AHM Thanks for everything. We are working with AHM and VA York Medical Center for release date

The move in process was extremely easy. The activities seemed very repetitive, but maybe that's the norm for a Memory Care Unit. I was happy with the staff, less happy about a lot of turnover, though I expect that's not uncommon. Management could do a better job of communicating those changes, as well as management personnel changes. Overall, I strongly recommend this facility.

They are very Friendly and if they can't answer a question for you , they will direct to the appropriate person. The Shared rooms ( two people)is very roomy as well as the single rooms.

The staff are all pretty friendly and helpful. Housekeeping does a good job keeping up on cleaning. The move in process was simple enough and my mom says that she likes the food. I would recommend this facility to others.

Overall, a clean, lovely, friendly place. In the memory care unit, a caregiver is not in the main room at all times.

The activities are amazing, but the food could really use some improvement.

The stairways aren't very attractive, the elevators could get cleaned more frequently. Most of the meals are very good. There are not a lot of activities in house. They have outings two days per week, plus church on Sundays. At American House, they put out a schedule once per month and put it on the door. There is a lot of space in the apartments. The cost for each level of care is a bit high.

The Town and Country Senior Living is a great facility. A bit pricey. The only complaint is lack of response to emergency call button.

The staff is so wonderful. They notice when a community member is not themselves! They are very friendly and so helpful. We are new to the area and they helped me find a dentist for my Dad. Helped get all paperwork in order for a doctor to come to my Dad instead of me having to miss work. They also helped get is cable set up

I would recommend them. They are a Medicaid approved facility so if a resident outlived their money & was Medicaid eligible the resident would not have to move.I feel there's always a little room for improvement. So far I'm quite satisfied.

The facility is older than others that we visited, and there are fewer units. The staff are always friendly and willing to help or answer questions. The food is good, but there aren't many choices (meals are set in advance and there are often only 2 choices of meal for dinner and one for lunch or breakfast.) Care (medication management, etc.) are a little scattered, at least in the beginning, but that is to be expected. Hopefully they will get more consistent.

I would tell anyone that wanted a place for parent that staff is pleasant, food is good and they offer some good activities for seniors.

I would say that my dad is having a positive experience at American House. He's been very clean. The staff is wonderful. He seems to be very well taken care of. He loves the food. There are a lot of activities.

My loved one was a resident at American House Westland Hunter Senior Living and most everything was very good! Overall, I would recommend this facility to others.

Very satisfied with husbands care. He likes living there. Staff is very attentive to his needs. I highly recommend this facility.

The people here are nicer. I would recommend to other families.

The staff was helpful. [name removed] did a great job talking with my mom when she was first getting used to the idea of moving out of her home. We are still in the adjustment phases but everyone we meet has been helpful and pleasant. The other residents have been great as well.

Overall, it was such a friendly place and the staff truly LOVED my mom. One issue was that residents were not able to lock their doors. Other residents would come in at all hours of the day and night as they were walking the halls. She had a privacy lock, but they knew how to use their fingernail to turn it and get in. if it wasn't for that aspect, the entire experience was wonderful.We picked Anthology over other places because it had the most amenities (drs come to the property, etc), and seemed more upscale/people at same level of dementia.

Due to the disease I have this is my 6th Assisted Living Community and I am very happy with my choice to become a resident at American House. I am extremely happy with the accommodations made by American House.

Nice and clean and friendly place . Price was in range but raised it $120 starting January not thrilled. I picked this community because it's a half hour from my home.