Benchmark Senior Living

I toured many places last year and Benchmark was by far my favorite. It is the perfect size. The staff seems to know everyone’s name. There are lots of activities both on and off the property. My mother had a whirlwind change of life last year - lost her husband of 70 years, sold her house in Florida and moved to be close to my family in Massachusetts. I told the Benchmark staff that my mother was not social and would most likely be in her room most of the day. Was I wrong! My mother is now extremely social and is out and about most days with her friends that she has met. It has almost been a year since my mother moved to Benchmark and she is still happy. I couldn’t be more please.

My Mom spent three years here and loved the friends she made and the caring staff. The lectures and activities and meals with her friends made life at Benchmark enriching. Mom had been living on her own for a long time and we were not sure how much she would like moving to an assisted living community but she simply thrived here.

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the music. I paid over $[removed] for 6 days ... you're asking me to tell me is that a good value for your money ... I don't think so ....

The facility is bright and cheerful. It is always clean and welcoming. The staff is excellent. Everyone, in every position is very friendly and welcoming. They are very responsive to all the residents needs. The only consistent challenge has been the food. Many of the residents are not happy with the food. They do try to address the issues. They are having a difficult time finding people to work in the kitchen and dining room. That continues to be a work in progress.

Everything is 5 and over. I would move in myself tomorrow if I could. The only issue was in the transition of getting my mom situated. Between the time I signed her up and time she got there she had a rapid decline. Some of the aides weren't aware of her increased needs but it's understandable that it takes time to catch up especially when there is a drastic change in such a short time. I cannot give Benchmark enough praises on any level - people, admin., right down to helping with the move.

The staff is very caring, and friendly makes you feel right at home like you are part of their family! The facility is on the smaller size which is perfect, much more individual attention . The food is amazing, a different menu each night to choose from ! Families can join their loved one for a meal in a separate dining room. The facility is extremely well maintained.

5 On everything. Outstanding facility and company. We toured in [community name removed] too and they seemed just as close as Billerica in all these categories too. Yes, we would recommend this community to other families. The activities are really great and the director of activities is such a caring wonderful person. My mother in law is always raving about how they are kept busy. It is also pet friendly which was a huge thing for us. Having her dog with her was incredibly important.

My mom has been at Benchmark for 3 weeks. We moved her from another community to Benchmark and have been very happy. We are glad that we decided to move her where she is better cared for. The staff truly cares.

For the Village at Brookfield Common , I would give all 5s. And if it went up to 10 I would give that for all. My mother is in the memory care floor, which is great, and I would recommend it to anyone who needs memory care.

There is a [amount removed] deposit which is an intake fee which they did not say was non-refundable. My loved one is in the memory care community. They are super helpful and reevaluate. Really nice, clean rooms, do laundry and clean daily. Lots of activities. It is cheaper in the memory care vs. regular community. They charge different levels for medications. Different levels for care on top of the rent/meals fee. Medicare does not pay anything. All costs are on you.

Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication

Cleanliness & proximity to our home. Friendliness of staff. Its clean, I understand the residents don't like the food at all. Staff friendly.

They're very flexible and being a small community it has a family feel. We are very happy with our choice!

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am very satisfied

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other families! They all were so kind, caring, attentive and supportive to resident as well as family members

Mom moved in to Ashland Farm about six weeks ago. It took very little time for her to meet community members. The staff have been wonderful; caring, attentive, and respectful. Our Dad passed shortly after Mom moved in. The community, staff and residents, were so supportive and understanding. It really has helped our family knowing that our Mom is safe and cared for. Mom has participated in numerous activities ranging from exercise to ice cream socials. Our family visits often and we are always impressed with the sense of community that exists.

The staff is excellent. Caring and attentive. The food is good. I ate with mom several times and enjoyed it. My mom was well taken care of and enjoyed her time at Branches.

My dad has been there for just one year originally planed for a few months till he got stronger but had not improved but is still there and is enjoying being there couldn't be happier. My dad has a small room but it fits him perfectly he does morning exercise and socializes made friends to share meals with.

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always friendly and helpful, always willing to help in any way.

It was a relatively easy transition for my mom. After meeting my mom they assigned her to a dining table where they thought she would enjoy the women at her table. It was a perfect match. The women are friendly and welcoming. She was given a buddy who walks with her almost every day. My mom has participated in several activities and has enjoyed having a social life again. If my mom needs help she wears a buzzer to summon an aide. The help is there if she asks for it. If my mom falls at has a cut they call me immediately and there is always a nurse on duty. I don’t worry as much about her since there is always someone there to help her.