Bickford Senior Living

It’s been a very good experience for them. The staff has been very helpful and supportive. I had a chance to try the food and it is very fine. I think they offer a wide variety of care services. The head nurse is very helpful , arranging tests and doctor’s services.

They are a good community and we are pretty happy with them. They are all very expensive and this is about the same. The food is pretty good, but the laundry has come up missing a few times. All in all, other than the laundry, we don't really have any complaints.

It was lovely, I really liked it. The view was beautiful. You can sit in the dining room and look across the river. It was a little more expensive, and a little too far for us.

Overall, everything is just great! My loved one seems to be adjusting very well. We didn't look around very much, but we didn't have to! Everything is kept very clean, and the staff is all very nice and helpful. I've felt that I've needed to initiate the communication between myself and the staff, but overall, things are going very well. I just feel that all of the stress has been lifted, and I feel so much better knowing my loved one is there and taken care of!

I found out about Bickford House in Bourbonnais, IL through A Place 4 Mom. Initially, one thing that attracted me to it, was that they are one of only two assisted living facilities in our area that take people with Alzheimer's, which my Mom has. My parents have lived there for almost 2 weeks now, and they love it. They have a beautiful apartment, completely filled with furniture, pictures, knick knacks, etc., from their house, because the apartments come unfurnished. The meals, the activities, everything about Bickford, especially the staff, are wonderful. My parents have already made friends with several other residents, and are starting to really feel at home.

She wishes there was not a cat, she doesn't like the smell of the cat box, and it is in one of the t.v. rooms. It takes a while to get medication, they order from Omnicare it can take a while. Sometimes there is a delay. It would have been nice to know that I would need to get some prescriptions filled for the meantime. The food is pretty good. I think the staff is incredibly kind and friendly and they make you feel like an individual person. They seem to be friends with the residents.

The staff here are compassionate, friendly, patient, and they really seem to care about the residents. They really go above and beyond, and everyone I talked to seemed to really love their jobs. We came to them in a time of crisis, and they were able to help us on very short notice (on Christmas Eve, no less!). The facility itself is very nice, and the food is delicious! There's a lot of variety in what they serve, and they serve plenty of fresh fruit and vegetables.

I am impressed with the emphasis on the individual's happiness. Ultimately, it may be the most PERSONAL of all. I like what they do in Memory Care. Assisted Living looks good. And I like their having daycare, as well.

They do a great job here! It's a very nice looking community, the staff are all very friendly, and the care and activities they provide are great. The staff are very personable, they know every resident individually, and they can pick up on any changes in mood or behavior. They're also very good about staying in touch with families to keep them updated on how their loved ones are doing.

They are really nice but the price is a lot. It's newer, and seemed to be a little more airy. They were really nice people and were more cheerful than most of the places were. They had a unit of care system so there was an extra charge for each level of care. They had a little bigger rooms and some had a built in cabinet so not just the standard room.

This is not the first time I have had to place someone in nursing care. I really like Sunrise because of the bright cheery place that it is. It's not an instuitional nursing home. Plus the dog and cat on site really make it more like home.

Change did not come easily for my dad, we looked at many "very nice" places before we arrived at Sunrise of Rocky River. What first impressed me was the size, it was large enough to have several options but small enough that it is cozy and tight knit. My dad initially moved to the assisted living floor and had a lovely two room suite, as his health declined we moved him to the Memory Care floor which has been a blessing. The care my dad receives is outstanding, everyone (from the director to the kitchen staff) greets him (and our family members) by name, and always has time and patience to have a chat with him. My dad has Parkinson's disease and dementia, before moving to Sunrise we struggled to find home care options that fit his needs and stayed within our budget. Had I known how happy dad would be, we would have made this move sooner!

a very nice place with awesome views out the windows of the tri cities. they have a lot of activities. this would be a great place for my mom or the both of my parents

Lovely location with very friendly people.

Melissa was wonderful and offered so much information. Sunrise is just a bit out of my aunt's price range at this time and I was most concerned about what would happen when the funds are gone. If cost wasn't an issue, I would ask for a room for my aunt today !

For private pay residents, it is kind of a cadillac place and totally top of the line. Everything is clean and the staff was nice, you couldn't say one negative thing about them. My father in law was in a different position that the other family members, he had really planned more for his end of life so he was able to cover that stuff. I just know from visiting there that it was a very ncie facility, very nice people and it didn't feel institutional. Some of the other places can feel very cold and this is certainly very warm and welcoming.

It's fantastic - our mother's been there about a month and the staff are just awesome. They're bending over backwards to make her feel at home, and they're just an awesome bunch of people!

This community is very clean, friendly, and meets the needs of my father. Resident pets are on site and pet visits are allowed. This is a very nice community.

We are totally happy with this community. They have a wide variety of activities that are really setup toward the residents so that they can participate. We were looking for memory care communities and this one was just great. The staff was very responsive, they returned calls, spent time with us, and introduced us to everyone we needed to meet. If anyone of my family members needed help understanding something or had questions they were more then willing to spend the time with them to ensure everything was taken care of. I really liked their care philosophy and it seems like they really do like by it. The workers are universal workers, as in if you ask one to help it doesn’t matter if he is not working a certain section because they are all willing to help no matter what section you are in. They are very responsive to their residents. The space this community provides for movement was a big factor when deciding; he does not feel confined and the freedom to move around without having to squeeze through anywhere. The also have a community dog which seems like it would help the residents. It is convenient located for our family so we can visit. Overall we are very happy with this community and would recommend it to anyone.

We chose this community because the staff is really friendly and it’s very clean. The staff really treats the residents with respect. We looked at a couple other communities and when we walked in here we just felt like it was the right place for our loved one to be. The community is really pretty.