Brookdale

Grateful for caring staff at Brookdale Senior Lvg

The friendliness of the staff and care services gets a 5+. [name removed], the director, is dedicated, hard working, compassionate, and kind and leads by example. Everyone from the folks who work at the desk, the servers and dining room staff with [name removed], [name removed], and [name removed] at the helm, the activity directors, and all those in leadership positions (especially [name removed], [name removed], [name removed], etc) and the residents are so kind, caring, and knowledgeable! The maintenance crew and housekeeping are great as well

The tour staff is lovely and apartments are clean and spacious. I love the indoor/outdoor space as well! It has a resort feel.

Staff are awesome and sweet; Highly recommend anyone move in loved ones, feels sister is well-cared for and staff are exceptionally kind. loving, patient, compassionate. All around a great place.

My mother is happy. Everything worked out great. I feel good about her being at Brookdale Salem.

This is an awesome facility! I would rate it a 5 in all areas! The staff is especially caring to the residents ( and family) during these difficult times. The administration is very clear and able to follow. Prompt info to residents' family when necessary. All the aides we have had contact with us have been both kind and understanding and helpful.

Can't review 'Activities', as he doesn't participate, but on the basis of the half dozen times or more that hubby and I have been there (both before moving him in, and visits since), solid 5's. [name removed] and [name removed] (Admin) are EXTREMELY receptive, very hands-on, and nice to deal with. Maintenance Staff ([name removed]) has been very helpful, and Staff overall appear to be great. Bro-in-law likes the food, and appears to have a positive attitude regarding Camelot. We live out of state, so can't be there all the time, but EVERY time we've called with a request or question, the response has been immediate.

There's not a big turnover of staff. The facility seems very clean and my dad's room is always clean. For my dad's budget, everything works fine for him. A small one bedroom and bathroom. They have activities all day long. Great food prepared by a chef.

For 2-1/2 years my father has received great care including great food, great nursing staff to administer meds, beauty salon, cleaning services, chef, and a doctor to make frequent check-ups. A great staff and administration makes Brookdale 5 stars.

I have not had any of the food and I am unsure of the activities, but what I like the most about Brookdale Echelon Lake is that it is clean and my parents are adjusting nicely. I would recommend this community to other families based on the experience I have had so far.

Brookdale North in exceptional. Friendly. Knowledgeable and just plain outstanding. [name removed] were terrific easy to went with. Professional and patient.

Brookdale NS is among the few that supports spiritual needs as well as diligent efforts toward physical welfare. A perfect choice for safe and reliable care.

All of the time I've been here has been top of the line in cleanliness, service, individual needs always met, caring service. Care givers always give their best, starting with a smile and greeting by name. Executive staff joins with care givers in service to residents demonstrating unity of service ..but most of all CARE. The entire residence is kept clean daily and appropriately decorated !!! Snacks are kept available! Three meals a day are served beginning with a full nutitious breakfast!! Dining room is set with white table linens and food is served to residents seated at table. I have enjoyed every day I have been here and will be for the rest of my life!!!

Overall experience - 5 the staff has been fantastic at helping our family navigate a very difficult time of loss and adjustment. Cleanliness- 5 the facility is always clean. Friendliness of staff - 5 the staff is always friendly and helpful Meals/Dining - 5my grandfather has had no complaints about the food. Quality of care - 5 the staff have always put my grandfathers care first and making sure that he gets what he needs and/or reaching out to the doctor if things are needed. Activities - 4 due to the fact my grandfather has not participated in a lot of activities, not sure if this is only due to choice or no interest in the offered activities. Value for cost - 4 the care is expensive but the quality is very good. The value is definitely there in the cost.

My mother has been at Brookdale Wayne for 8 years. Both mom and the family are pleased with the care and attention she has received and continues to receive. I visited at least 10 facilities including Brookdale and remain happy we settled on Brookdale Wayne. Thank you for all you and the staff do.

I would give a 5 to all of these categories. They were able to provide some furniture he didn't have. They were able to add additional care as his health worsened. They tried to provide fun events. Yes, I would recommend them to others

We give Brookdale Utica Memory Care a 5+. I thought the place was great. I would recommend it to anyone. They took care of both Art and I till the end. Very caring

Staff was great. Everyone was friendly. I came to happy hour line dancing.

The facility is intelligently laid out and thoughtfully rated. Care for residents is evident in every nook and cranny. I am honored that I am permitted to be a part in my small way.