Brookdale

Best apartment layouts for both IL and AL in the city. Feels less like AL or nursing home than any other facility. Caring, "work with you" staff.

Wonderful people, very helpful and knowledgeable at Brookdale. All questions were answered and the staff was friendly and always willing to help.

My loved one was previously a resident at Brookdale Mandarin and the overall experience was very good. The friendliness was great. The staff and care services were good. The meals were okay. Due to the cost, we ended up having to move my loved one to a different facility.

Brookdale values their residents. It is evident in the kindness shown from the front desk, to the dining area staff, to the nurses, and management. They maintain communication with family members, and have professionally handled conflicts that have arisen between my mother and other residents - which are bound to happen. I am pleased that my mother is in a living situation that keeps her social, and all of her needs are met.

Everything mentioned above but mainly because she is happy there. It took a couple of months to adjust. In the third month though, she said she wouldn't go back to her home even if she could....she loves it at Brookdale.

It was very pleasant. They were very kind and truly caring. My dad had late stage dementia and had behavior issues, so they were appreciated to give us relief.

The staff are very friendly and know each resident and their room numbers. They are positive and upbeat. Mom is in independent living, so there really is no communication from their end to me, but if I have concerns about her, they are very helpful. The move in process was very smooth. Her room was ready and was very clean. The food is very delicious. Mom was a very light eater, not now, she is consuming much more. When they changed ownership, the was no issues at all. It went very smoothly. I highly recommend this place.

My husband has been there since 2/29/24. He has received very good care there from many CNAs & nurses. The activities people, [name removed], [name removed] & [name removed], have been great with games & exercises that have kept the residents as fit as possible. They also fixed a piece of exercise equipment in the fitness room that was broken when we first arrived at Brookdale & they responded promptly to repair it. The receptionists, [name removed], [name removed], [name removed], [name removed], etc have all been great & caring & very understanding to allow my husband to wave goodbye to me when I left at night. The nurses were very diligent with their most difficult duties taking care of meds for so many patients. The cleaning people have great, positive attitudes & do an excellent job of cleaning even the back side of towel rods. The heads of nursing have kept in touch very well & the executive director also checked to make sure my husband’s needs were being met. The cooks were responsive to patient dislikes.

The entire team at Brookdale South Charlotte is wonderful. The care they provided was top-notch. The management team is especially focused on giving every resident the personalized attention they deserve.

Brookdale has surpassed my expectations! Staff members are knowledgeable, gentle, patient, and very much involved in the day-to-day care and experiments of the members of the memory care unit. There are many and varied actions. 7 days a week to promote optimal physical and mental stimulation.

Some of the most compassionate caring people I have been blessed to work with . We love our residents and families.. our management have open door policies. Whether you are an employee or a family member you are always welcome to come to them with any questions or concerns.

We moved my mother into memory care (Clare Bridge) at Brookdale Meadowmont over a year ago. In that time, despite her continued decline, we have had very positive experiences. The staff goes above and beyond to care for the residents and to ensure that there is joy in every day. The communication from the facility is outstanding and they are very responsive to any requests. We highly recommend Brookdale Meadowmont.

Well she was there for 15 months but I built a new home at the beach in Orange Beach Al and she moved with us. therapist level of care and compassion was amazing. the director of the entire facility was always rolling up her sleeves any shift any time and day and was always there. That was mind blowing to me. It truly is like a building of family.

Friendly, caring and helpful staff. I highly recommend Brookdale Brea.

The place is beautiful & absolutely spotless. All the staff & residents are so friendly & helpful & really care about all the residents. The manager [name removed] went above & beyond several times to help my Mom & I with any questions we had. This place deserves an A+++

This particular Brookdale is wonderful. The people are always lovely in the Brookdale community, but the facility here is especially nice.

We are in love with the establishment. Care is wonderful, residents are delightful, very clean, meals are great.

We have been very happy with our choice of Brookdale at Fisher's Landing. My sister moved in to this care facility in early April and she is settling in nicely. The administrative staff and caregivers are all friendly and respectful of my sister's needs and concerns for privacy. They are quite concerned about her happiness and have been most helpful in making sure she is cared for in an efficient and thoughtful manner.

When it comes to the overall cleanliness, they could do a little better with some of the appliances and overall open spaces (stains on carpets, etc.) However, based on the experience with have had with Brookdale San Marcos, we would absolutely recommend them to other families.

From day one of me going to look at Brookdale Clarksville as a place for my mother to live, every staff member has been wonderful. Everyone has been kind, helpful, and patient. I can rest easy knowing my mother is in a safe and beautiful home with loving caregivers.