Brookdale

The staff and residents at Brookdale Eddy Pond East are very welcoming and treated my mother like family. From the administrator to the business office , the support staff , nurses , CNA'S and kitchen staff- we couldn't have asked for a nicer bunch! They were very attentive to my mother's needs. Always professional and friendly. The residents also embraced all of us as if we'd always been there. We're very grateful we found Eddy Pond East!!!

Some places have fancy stuff that us old people don't need or use and my home may not have a lot of fancy stuff but it feels like home. It is clean, the staff treat me with so much love and concern. Activities girl is so sweet and does lots of fun stuff with us. We have the best maintenance guy ever. I can't put his name but he always helps us with anything we need and has the building better than it has been since I've been here. The manager lady is always doing all kinds of stuff to make our home look good and even does craft stuff with us. Last but not least the receptionist is the kindest most helpful person you will ever meet. I love my family here.

Staff was very helpful moving in and helping us with the transition. They're doing a great job pairing [name removed] with residents with similarities. They're doing staff engages her with family photos.

They are very nice and friendly. There housekeeping skills are lacking. Dusting and vacuuming rooms and helping residents putting things away such as laundry and personal items. Sometimes the laundry isn't quite dry. Food is very boring and bland.

What we like the most about Brookdale Ann Arbor is their Compassion for the patient as well as for the family. It is a hard decision to place loved ones under others' care. We would absolutely recommend this community to other families!

My mom came to live at Brookdale Robinwood in June 2016. After an adjustment period this became her home. She loved the staff so much that family members said that she loved the staff more than her family. We were fine with that as she was happy. She had so many friends here and loved all of the activities that they had going on. There wasn't one person that wasn't her friend. Even in her last days the staff would come in and check on her to see how she was doing but mostly just stop by because they loved her so much. If you are looking for a place for your loved one I can't say enough about Brookdale Robinwood. Stop by for a visit and let the staff show you around. You'll be glad you did.

My brother was quite happy there and overall we were pleased with the care he received. The atmosphere was very pleasant...friendly and caring, but also quiet and respectful of each person's privacy. Activities...hard to rate as my brother, who was at Brookdale, did not participate in too many activities...but the family events at holidays were very nice...4.My brother needed a high level of care and the staff did well with accommodating his needs. The Director of Wellness was on top of his issues and addressed my concerns quickly. She seemed to genuinely care about the residents. I am sure different people have had different experiences there depending on staff at the time. My brother passed away about a month ago....but he really liked his Brookdale "home" until the end...the staff took a liking to him and would joke with him as well, so he felt very comfortable there. We were sorry his time there could not have been longer. We (myself and his son) thank "A Place for Mom" for the recommendation.

Reasons we chose Brookdale Mandeville: Friendliness Cleanliness Outside Patios Pet friendly and Future MemoryCare. Everyone is super helpful and pleasant especially [name removed] and [name removed].

They are very willing to work with families. Very friendly which was a great comfort feeling for my mom. She did not want to go into independent living at all, even tried to convince me to retire and take care of her. It was a rough 3 months but she has been there over a year now and loves it. Has friends , gets involved and staff is very caring when anyone has an issue. Her health has actually improved because she feels comfortable and relaxed. Once we hung her drapes , she said it now feels like home. Would highly recommend!

Everyone at the facility made mom feel welcome and encouraged her to get involved in activities. I can't say enough about how great the experience has been. Mom seems to be thriving at Brookdale .

What we like the most about Brookdale Anaheim is all of the staff, including the administrator and his team. Yes, we would recommend this community to other families based on the experience we have so far.

Everyone is very helpful at all time. Too cold in dining room and generally cold in public areas.

Mother is happy here and staff are very responsive! They are very caring people who have responded to mother's request quickly. They could improve on the food by having more selections and time meals are served. Not sure the time for breakfast but lunch is 11:30 to 12:30 and dinner is 4.:30 to 5:30. I Not a fan of the way the dining hall is ran. They will not open the doors until 11:30 or 4:30 and people just gather at the doors. Why not let them in to socialize??? Also the staff seems to be in a big hurry. Just my opinion.

What we like the most about Brookdale Cypress Station is the friendliness, but would like to see some improvement on the responding time of the request. Yes, we would recommend this community to other families based on the experience we have had so far.

What they tell you on your visit is the truth and not exaggerated unlike other places we looked. I have and will continue to recommend Brookdale to others. The facility is well kept and the staff respond quickly to issues. Their emergency/backup plans are amazing and the staff jump right in as needed. I would tell anyone looking that their loved ones will be safe here.

Brookdale East Niskayuna caters to dementia and Alzheimer's patients only. It is small which allows for a quieter atmosphere.

Solana is a great place! We love it! After my parents moved in nearly 2 years ago, we decided it was necessary for them to have a larger apartment. The move was easy (upstairs to downstairs). The staff was there to help in any way possible, making the move that much easier. I can't say enough about the great people of Solana. From the moment you walk in, you will feel welcomed, and rest assure, they are there to help in your transition. This is a difficult time in your loved one's lives, and Solana made this transition as easy as could be expected. The staff and care givers are top notched. That being said, you will not be disappointed bringing your loved one to Solana.

This place has been a wonderful place to be. Everyone is friendly, welcoming and very professional. I’ve always felt safe. I would recommend to others. Get the room with the vie. I’ve enjoyed my time here!

Honestly, I think 5 for all. I think the facility needs a make over but everything is going great. The last couple of months the staff has found my father in a common area(not laid out on the floor) but in need of assistance. Twice they have called me...once prior too 911 only because he was refusing, the second time after 911 to let me know what happened. Both times I acknowledged their concerns and voiced my appreciation. Loved ones are cared for here.

The staff I have encounter are very contention and very concerned about the well being of all residents that I have talked with.