Brookdale

My parents and I have have met with the director of Sales several times over the last year and she has been very knowledgeable and helpful. She has communicated well with my parents and always made them feel welcomed and important.

Very Informative.

Brookdale took wonderful care of my loved one. She initially came for a short respite stay and when she went home decided to go back to Brookdale because she had such a great experience. She adored all of the caregivers and other staff. She loved the live entertainment. The building is clean and the staff are friendly. The management team communicated well on her care needs. I would recommend Brookdale to others.

My Dad is very happy at Brookdale. Overall, he says the food is good and the people (staff and residents) are very friendly. My Dad actually said it was the best place he has ever lived. And it is so nice that he can have his dog

The director and her staff are very friendly and helpful. The facility is well kept. Highly recommend Brookdale Jackson Oaks.

Every time I see my Aunt, she talks about her group at the meal table. You did a good job matching people up. She feels safe. Currently still getting changes made from address, types of service and feels regret about missing some of the things you have planned. Music concerts, root beer floats, she is almost settled and I think she will enjoy most of the activities you have.

Many staff members have personal stories of caring for their own families. this is comforting. We had the deluxe apartment and it was big and had a beautiful outlook.

The staff is Very friendly and knows each resident by first name. The facility isn't a 5 star hotel, but good value for the price. We wish it was located closer to our home and have had issues with the laundry service not returning clothes. Otherwise we are very happy with this facility.

All 5's at this time! They have been amazing to our family member and I would highly recommend! At this point, it has the right fit for our family member!

We have been so pleased with Brookdale Chickasha! As a hospice nurse, I have been in many assisted-living's and this one far exceeds them all. I think it's the small town feel and the Staff are from mainly Chickasha or other small towns and they really have a work ethic and they care. I think that's the big difference. The director [name removed]has been there For years and he's outstanding and the maintenance man has been there for 30 years and he's outstanding so there's very little turnover in the staff. They were even willing to have an opening built between two units so that my parents had twice the space. That has improved their quality of life so much and giving them a little larger area to live in

They're pet friendly, which is extremely rare to find, especially in a memory care facility, so that is why my mother is at Brookdale. It's the only place that would accept her and her two small dogs. It is a great facility all in all, and I did a lot of research before I chose Brookdale The staff has a genuine concern for the residents. The facility itself is clean and there are a lot of areas to socialize. Communication is excellent especially within the website.

The staff there is awesome they helped us tremendously on the move in process and helping us get everything thing set up from transportation to getting medicine delivered to her room and also with medical services that we needed

Brookdale NWH is a perfect place for my mother. We are very happy with the care she receives. My mother is well taken care of. The caregivers are kind and compassionate. She has a spacious room and the food is good.

Staff are very friendly and helpful. Everything is very clean I'm very happy so far. It's small. Close to my home. The cleanliness and the friendliness of everyone staff and residents they had a one bedroom apartment available.

Very close to family and the staff seemed genuinely nice and friendly. Everyone I talked to is very well informed and very fast with answers.

I placed my love one here because when I walked in I just knew it was exactly what we were looking for. I couldn't have been happier with the choice. The meals are great and I love that everyone is so active in the community. They are always doing something fun and entertaining! Even taking them to HEB and Walmart to get snacks or things they would like for between meals and personal items needed. Which means I don't have to keep up with it all the time for him. We even have him on a personal solutions plan which takes care of all personal inconvenience products and we don't have run around and make sure he has everything he needs for that as well. When we go we really just get to spend time with him and visit. We have even reserved the library to have a little birthday party for him where the family came and we all had a good time. With Dad being there we know he is in good hands. I like the way the pricing is set up so we only pay for the care that Dad needs.

When we first visiting Brookdale of Round Rock we went for the Elvis Event in January it was a nice Happy Hour with a Guest Elvis. He was entertaining and fun. Really engaging and there was lots of residents looking to have a blast attending. I can't wait to be able to move my loved one in when the time comes. Looks like a very active environment while still letting them live their best lives.

Really love the way the staff take care of the needs of our loved one and makes them feel at home while making sure they stay safe and get exactly what they need. With the new renovations it is very modern and really nice classy place. They go on a lot of outings and always have some event or another happening so they have plenty to do.

What we like the most about Brookdale Roanoke is the administration and the family feeling. Also a lot of natural sunlight and yes we would recommend this community to other families.

The staff has been wonderful in accommodations for my friend. They are kind and very respectful. [name removed] especially was super helpful throughout the whole process.