Frontier Senior Living

They do their best to keep the residents safe and healthy. I found the Director and her staff to be very supportive. The facility is very nice and clean. There's a courtyard to sit in if the weather permits. The atmosphere is warm and welcoming. Many of the residents sit at the entrance in the breezeway and greet you as you walk in. It's a good place to be and would highly recommend it.

What I love about this facility is their use of the spark program. It is the only model I found in Tyler that focuses on what residence can do rather than on what they have lost and can no longer do. The enrichment activities they provide are research based And are definitely designed to help residence retain the cognitive abilities they have.

It is shared rooms that didn't work for us. Mostly minimal care. Cannot recommend with good conscience . Limited memory care available in our area.

It has a full-time doctor there at the facility who specializes in Parkinson's disease. If you need to reach someone like a nurse or nurse's aide and no one is around, then go to the front desk and ask them to page someone for you. If the patient/resident is in a lot of pain and it's the weekend, Ask the nurse to call the resident doctor. He can help.

What we like the most about Arbor Oaks are the private room cleanliness of facility staff friendliness. Yes, we would recommend this community to other families based on the experience we have had so far.

Facility is good. Staff very friendly, but difficult to have face to face conversations with. Availability seems to be a problem. Overall I would recommend to others.

Adore the staff. Love the activities they are trying to engage their clients in. Love that they all, from the director on down, communicate with me. They are still working to get the kinks out of everything. The place is brand new. Want them to succeed.

There were some positive aspects: 1) They let us check in on a Friday night since our flight arrived after their normal intake hours. 2) They had a good church option right in the building 3) The accommodations were nice and (for a fee), they took care of cleaning the apartment and washing the linens. However, we found out that even at the highest level of care, no staff would help with the increasingly high level of care that was needed. Mom ended going on hospice, and she needed someone to help her eat and almost 24/7 care so that she wouldn't try to get up by herself (there were several falls). We finally had to hire other caregivers to come in to help her for those additional issues. Also, it was hard to get her enough pain meds, even with hospice, because she needed such close monitoring to find the delicate balance of proper pain management. It was a rough few weeks at the end, and I think the management there could have helped us figure it out a bit better.

The communication between staff has not been very good. We've called a few times to let staff know we were coming to get our loved one for dinner and yet they have taken our loved one down to dinner not knowing we had called. Staff is usually just sitting at nurse station without interacting or taking time to help those just standing around.

It's been a very good experience. We picked this community because of the location was close to our home. Rooms were large and I liked the outside area for memory care residents.

What we like the most about Callaway Gardens is the high quality of staff and continuity of staff (low turnover). They also bring in a doctor, dentist, and hair stylist. We would certainly recommend this community to other families based on the experience we have had so far.

We're pretty happy over all. I feel like I have to to stay on them to make sure Mom gets what she needs. I leave notes to remind them to put her compression socks on her. The room temps are up and down and not as cool as they should be while the staff offices are perfect. The food gets the lowest rating as it's not all that good. I realize it needs to be somewhat bland for most of the residence. At the same time there is never a salad option offered only soup, every day.

Overall experience was very good. Really like the all inclusive pricing. And I would definitely recommend Escalante to anyone.

Escalante east is really a nice place to live. The facility is clean the room service for the housekeepers is good. They’re laundry service. The staff is very friendly. The food could use an upgrade, but it is certainly edible and a good balanced diet with a good alternate menu if you do not care for the main menu each day.

The fact that they did have lots of activities. Unfortunately they didn't mention that the memory care residents couldn't participate without a family member taking them. Although there are many activities, if a resident is in the memory care unit, they are rarely taken to these activities.

New administrator is trying to fix the mess she was left with, doing a good job. Staff is kind. Only complaint is some of the staff over share their personal problems with my mom. As a resident I feel they should not burden a 90 year old resident with their personal problems with their job and home issues.

I scouted this facility for my brother. The Director was welcoming. Her staff is very professional. This facility is clean and organized. Unfortunately, like most facilities throughout the country they are understaffed. Sometimes I call and no one answers. My brother is a partially paralyzed resident there says the care givers are kind and efficient. I find his room very messy when I visit. I am glad they take good care of him and so their messiness is secondary. I was not told during the interview process that they did not provide any furniture whatsoever, so we arrived to an empty room. [Name removed], this really wonderful manager was able to get furniture from somewhere in the facility to get him started. My brother says the food is really good. Apparently, some things they committed to, to make my decision, like physical therapy never happened he was never taught to use a bed board, since Hoya Lifts are not allowed. Now I am looking for another facility to handle his level of disability

The staff was really good to my mother in law. The biggest problem is that they could have done more to keep her from falling out of bed. She probably fell out 8 or 9 times. I would push chairs against her bed and ask them to do the same. Every day, there were no chairs against her bed. Everything else was very good.

After leaving [name removed], my sis & I were skeptic. We no longer are. Our mom is happy and laughs a lot. She gets a lot of attention. When she fell Sun, 6 staff members were attending quickly. Each was assigned a role. We went to ER and returned with kind concerns. It is like family! Family of patients know others and we all can pitch in showing loving care.

I love coming to the big events at Laurel Glen. They always decorate and make everyone feel so welcome in the building. The food and atmosphere are always spectacular! I will definitely continue to come back every month to see what they have in store next!