Grace Management, Inc

This facility is people oriented and my overall experience has been pleasant. The staff members check on my Mother a lot and they give her the liberty to do some things on her own when she wants to. One thing I liked is the housekeeping staff came in and showed us how to set the room up to allow her more room to walk around. They are also very good at keeping her room clean. Like any other facility, there have been a few bumps in the road in the beginning. There was some issue of miscommunication and when I gave them one of her medications, somehow it didn’t make it to her. The other thing that is a small issue is that when my mom receives her food, it’s sometimes cold. I would recommend this facility to other families.

Big rooms. Good location. Lots of activities and PT on site 5 days/wk.

While deciding on a place for my mother, we were told by a representative that this community had a better assisted living area compared to another location that we were interested in. In the short time that my mother has been there, the care service has been very good. The staff seemed to be doing everything very well and they know what they are doing. They check on my mother every two hours which was good. At night, she likes to keep her door a foot open when she sleeps and the staff respected that. However, there was a night when another resident got out of his room and mistakenly gone into the other rooms. I complained about this to the staff and they assured me that it won’t happen again. They suggested having my mother’s door shut, but because it made her feel comfortable she didn’t want to. The staff still remained very kind about that. Any complaints that I have had they take care of it right away and it all resolved very well. Every time that I have gone there they’re just so friendly. I have yet to meet anyone that is not.

Friendly and courteous staff who really are interested in assisting Mom.

My sister is doing really good since moving here no comparison to the other place she had been at. She is very active making friends and doing the activities. The food is way better than what she had prior to where she was. The staff is so friendly and nice here very helpful if needed. I would recommend this community.

the beach house was very clean and everyone was welcoming and friendly - we had a very good overall experience - would recommend visiting

Nice facility. Pleasant staff. Well organized with staff stations on each wing. I would recommend.

I had recently taken a tour of this community for my father and I have no complaints of how things had went for him. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought the property was nicely maintained and had a lot of great amenities for the residents. It was just not the right location for us in the end decision.

I liked this community when I visited. The person I toured with was friendly. The community seems to offer some nice amenities. This would have been one of top choices if we had stayed in the area.

This is a very beautiful community and the staff did a great job with our tour, they took their time showing us around and answering our questions. At the time we were here there was no availability.

This community looked clean when we visited and they do have an indoor swimming pool. The people I met were very nice. This community was just a little to large for my loved one.

The tour we took at The Willows of Easley was very nice. It is a warm and inviting community. The staff was very nice and helpful providing information regarding what they provide for the residents. We chose another community based on the care needs of our loved one.

My tour of this community was a pleasant one. Everyone was kind, and helpful to my family, and I. From what we saw everything was nice, and clean. The staff we met was friendly, and informative. It was a good experience overall.

My love one had a short experience in this community. Unfortunately this was not the right fit for him, and his needs. We didn't have any problems, and have any complaints. The experience went well, but overall just not the right fit for my love one.

My wife has adjusted well to moving here. She seems to be doing fine. The staff is wonderful we have good communication between each other. They are friendly and attentive. The community is clean and well maintained and the food seems to be good. My wife likes going out front and sitting on the porch.

This is a brand new community and it looks beautiful. The community is in a good location and is close to a lot of stores. They have an exercise room, pool room and a movie theater room. I think this community would be worth taking a look at.

What I saw on my tour was very nice. I felt it was *too big* for my mother and she would've felt lost. Loved the pool, though!

My love one is well here in this community. I do feel comfortable with their move to this community. He is safe, and in good hands. They have a lovely staff, and they are good at what they do. The community is well-kept, and they do a good job with the cleanliness. They provide nice meals, and offer good activities for the residents. This is a community I would recommend overall, it is working out well for us.

The tour we took at Heritage Oaks was nice and clean. The staff was friendly and answered the questions that we had. It is a large community and we were looking for a smaller community for my mom.

This looked like a clean community when we visited. The staff we met were friendly and helpful. They seem to offer some nice activities. They offer transportation for the residents. They have an enclosed courtyard.