Grace Management, Inc

When I toured Brookdale Lake Shore Drive, I also thought it was a nice place. Every community that I toured had its pros and cons. The staff was very friendly. The tour guide that took me around was very knowledgeable and friendly, but we found another community that for my mother's needs best.

This looked like a nice community when we took our tour. The people we met were nice. They do have a separate dining room for residents with memory issues. This is on the second floor and we did not feel this would work for my parents. They did give us a nice gift basket after our tour.

I'am really enjoying my time here at this community. Everything is working our very well, and I'am pleased with my move to this community. It is a well-kept community, they do a great job with the cleanliness. The staff is very kind, and friendly. It has been a great experience.

Everything has been going really great for my mom so far at this community. The staff have all been wonderful and they have made sure to be accommodating to my moms needs as best as possible to make her comfortable in her new living environment. She has enjoyed her meals and dinning experience as well participating in many of the activities throughout the week with the other residents. We are pleased with our choice of this place and would recommend it to anyone.

Mom really likes this community and the staff. They have been really good with her and she has gotten used to the people. We really like the people. They provide good care to my mom. The community is clean and neat.

I like the care here for my mom. I know that it clean and maintain. The staff is very caring. This is mostly for residents needing less care. This is for an independent living. I feel that the lunches are very good, but the dinners need to be improved with more of a variety at dinner. This is a good value for the care. They have a lot of great activities and good music. She has made friends and that is helpful. This is a family environment and I feel welcome.

We thought my mom was ready for a community lifestyle but she felt it was not for her. I would recommend them for their services. The community is beautifully maintained and the food is good. The people working there were wonderful, accommodating, and understanding.

The staff are super warm and you get to know them well. The community is very clean and it is fun to visit here. The meals are great from what we tasted, it has flavor and provides variety. My parents have not yet tried outings because the bus just got it back from repairs. We like to sit in the courtyard, it's beautiful and safe. It feels like your outside but it is within the community. The staff are very good but they could be a little more prompt. My dad tries to take care of mom when it takes too long when using the push the button.

When I contacted them for information about their community it sounded like they were not a good fit for our needs. They were not able to do transports if needed. It was not part of their normal services but they were willing to try and were happy to see her for an assessment. I got helpful and upfront feedback.

This community was okay. I really have nothing bad to say about it, but I also have nothing nice to say about it. The people were friendly and accommodating. The community was clean. It was just not a good fit for me.

Beautiful facility, staff was extremely helpful and pleasant. Brought back pictures and information to my mom. She immediately said no due to the distance away. She preferred the senior apartments that I also toured. So at this point I think it depends most on her recovery. If she can gain enough independence, or not.

We had the opportunity to stay at Brookdale Lakeshore for one week while settling in a relative. Brookdale gave us a lovely room at no charge. We were quite happy with everything we saw and experienced. Staff were excellent and responsive. We had the opportunity to have all 3 meals at the restaurant and all were good. We were happy with the variety of dishes on the menu and our relative has been there 6 weeks now and has no complaints. She particularly enjoys breakfast. We were impressed with all the activities and things to do at Brookdale. Someone living there has so many options we cannot see them being bored. They also are very helpful with arranging transportation and have a van that they use to take people shopping. Although we are not ready for independent living we came away thinking that "we could live here". We appreciated all the help from Brookdale staff in settling in our relative. Everyone knows your name the day you arrive!

We toured this community when looking for my mother. The staff was very friendly and able to answer all of our questions. The reason why we didn't choose them is because it was too small with many residents and felt crowded.

My mother is doing great since moving into the Heritage Oaks. She is making many new friends. The apartment she is in is comfortable and clean. The meals, from what she has mentioned, are good. She likes the dinners.

I toured this community for the care of my father. The staff is nice and professional. They were able to inform me of all the options offered. The menu was nice. They had a nice active list to choose for good care for a loved one. They do charge for extra services that we would have to look for that might be unexpected.

The Brookdale Springs Mesa has been a positive experience for my mother so far. The place is clean and the apartment she is in is comfortable for her. She is happy with the melas that they provide and is really enjoying all of the activities.

The staff at the Brookdale Springs Mesa have been very friendly and welcoming to my mother. The place is kept very clean and we are comfortable with the care she is receiving there.

Very busy place. Still have some unanswered questions, since I had to leave before the full tour was over. Pool is a nice feature. Very accommodating of family visits.

This community was our first choice. It is a brand new community and I did not see a lot of people when I waked around. The place we chose is a little closer to us. I think once they fill up more it will be a good community. The people I did meet were nice and knowledgable.

[Removed] met me and took me on a tour of the facility. This facility includes 3 meals a day as well as other activities. The close proximity to the hospital is a plus as well. Pull cords in various locations throughout the apartment is a great added feature.