Holiday by Atria

My Mother (Marilyn [removed]) is the happiest person I have seen in years!! She is loving her life at Jackson Oaks!!!!! Everyone has welcomed our family & her so graciously!!!

I think it's great. The staff is just lovely. The food would be about a 7 out of 10. It really is a nice place, I think.

I looked at Copley Place specifically for my mom because they advertise that pets were welcome. This was a huge decision for my mom, since she has lived in her home for 55 years. She was extremely apprehensive initially, but after taking a tour with Pam [removed], she realized what a nice place It was. She moved in November 17, 2015 and approximately 8 weeks later she really likes it there. The people who live their are friendly, the staff is very nice, the 3 meals a day suits her perfectly (she doesn' want to cook at all), the activities are enjoyable. Overall, she is extremely happy withher move. She is exercising more than ever by walking the hall way and taking her dog out. Yes, Rusty, has adjusted well too! This is a perfect plsce for my mom, and since i live in Medina, closer for me to visit.

The amenities are very nice. The housekeeping does a nice job. The employees are personable, receptive, and considerate of the seniors. The meals are very tasty and enjoyed by all, including myself. Loads of activities. Independent living at its best. This is an opinion derived from visiting a loved one for 3 weeks.

The first thing that strikes you when you walk into Valencia Commons is how beautiful and elegant it is. It really is gorgeous. It is like staying in a grand old hotel. The staff is wonderful here and the level of care is excellent. The food and the food service could be better, but the quality of care and treatment of the residents is outstanding.

This is a very nice place that is clean and well run. The staff is always helpful and very attentive to the residents. They made the transition in moving here go smoothly. This has been a difficult decision for us, but I think we made the right one.

The facility and the room here are very nice. It is kind of like an upscale hotel here. The facility is always kept clean. The food service is nice. They offer three full meals and also snacks during the day. There are lots of social activities that seem fun and engaging. The staff is great. They are very friendly and accommodating.

My father in law really loves it. He can be quite picky so this is huge. The staff are excellent.

Very friendly staff! The facility is super clean. They have many activities throughout the day to keep people active and involved. The food is great, with several options to choose from at each meal. It is in a very good residential area, close to lots of shopping.

Beautiful residence for seniors. Nice rooms and dining room plus other facilities. With CCAC you can get more help than can be provided here such as pill distribution and bathing.

She is doing good there. We do not have any complaints about the place so far. Everything is going well.

She is in a nursing home now, but hopefully she will be going back to the Springs of Escondido because it is a great place with a caring and compassionate staff.

The staff is friendly and helpful but the turnover of managers is troubling. They are nice and you get to know them and then they are gone. The food is excellent, small portions but nutritional and some variety. There is only one elevator for residents to use which creates quite a backlog and no one has provided a plan in case of fire. Stairs may not be appropriate for some with disabilities. Kitchen and serving help are patient and nice. Additional services such as part-time aides can be expensive so if a loved one cannot live totally independently, another level of care may be more cost effective. Small community of seniors who seem to care very much about each other. If independent living is needed but in a safer environment, this is the type of place to look for.

very diligent about checking on my mother and welcoming her to the community. a bit pricey, but hopefully the cost will even out with her increased happiness.

For many days from the time I came in, the heating, cooling system wasn't working properly. After speaking to the caretaker, myself, in about two weeks time, it got fixed. I had thought I must have an air exchanger but finally realized that the fan shouldn't be blowing all the time. The thermostat said 73 for instance and it felt like sixty in the night. It seems to me that the previous tenant must not have reported the problem.

Edgewood Downs needs handicap accessible bus. They need lifts on them. She doesn't go on tours or outside due to this. I've been happy with her being there. She said she is tired of the food there. She said she is tired of chicken breast and wanted dark meat. So, they started cooking with dark meat more. I thought that was very responsive of them. Overall, things are good here, but I would like to see them get a handicap accessible bus.

My mom and dad are both living at Valencia Commons and they have been a real Godsend to us. My parents needed to move in there, and though they did not like having to leave their home, Valencia Commons has been very good for them.

Everything seems to be going well and so far they seem to be settling in nicely. So far so good.

I think the management is good and they are friendly and outgoing with their residents and they are helpful when the residents need particular small amounts of help and they are flexible with those types of things. I think overall it has been a great experience.

This is a beautiful, clean and safe environment for my mother. I can rest knowing there is 24/7 staff for emergencies. Three chef prepared meals so I know she is eating well. She doesn't drive so she can get her hair and podiatrist appointment right in the facility. Right now she has in home therapy. The staff is pleasant, helpful and professional. Our experience has been excellent!