Holiday by Atria

My aunt is a resident at Andover place so I spend alot of time visiting and making sure she is comfortable. I feel that the staff at Andover are my partners in making sure that she has good quality of life. The staff is very helpful and responsive when I need their assistance. I have enjoyed all of the many activities that the Engaged Life Director plans throughout the day/week and feel like he and the other staff work to make this a special place.

I love the people at Summerfield Estates! This means everyone, from the residents to the staff. Everyone has treated me very well, I have no complaints. I have made some very good friends here, I get to hang out and have lunch with them every day.

It's a beautiful location with doctors, shopping, hospitals and airport all close by. The facility is well appointed. I moved here primarily for my safety and it's an excellent fit in that regard. The things that prevent a 5 star rating are not major but do carry some weight. There is a definite shortage in staffing for meals with frequent delays of 35-40 minutes before orders are taken. The food is fine but sparse on the protein content across the board. When I first toured this facility 11 months ago, there was much more going on for activities, in house and away . I'd hoped to be more engaged with other residents doing fun things. Beyond that, the staff is supportive and caring and amazingly, know all of us by name. There is great concern for each other amongst the residents that is witnessed on a regular basis as well. I'm happy in my decision to move here.

The food went down hill from the time mother first went in to the time she left. The rent was going up after her year was up. So we made a change. I would give a 3-4 overall. it wasn't horrible. I felt that mother was safe there - that we did not worry about. Could they stand to improve, most definitely.

Overall a good place to live when the meals are tasty and ample. the activities make this place fun and alive. The independent living is a bit of a farce as a lot of residents require additional care. The laundry facilities can be in working order more often.

My mother has lived here going on 2 years. She enjoys everything here, I love that I can have my dog live with me and I have made numerous friends. This feels more like home than any other place that I been for a while.

The interior of the building has just been remodeled. The inside is looking good. The staff seem to be very helpful with a Upbeat attitude! The meals are always served on time and delicious.

The Staff is friendly and cost is good. People there aren't happy with the quality of meals lately. Yes, I would recommend this community to other families based on the cost.

Good staff, with good attitude. Food good and meals are well balanced. Friendly residents, plenty to do. Overall I am well satisfied. Enjoying my life here. I have made some good friends. Very pet friendly.

Your senior living choice can be what you make it. Limited by budget and my own physical limits I found Briarcrest suited my needs. I was not accepted by some assisted living places in my area because I was in a wheelchair and needed more help than they could allot me. Briarcrest had some signup bonuses that assisted me. They are remodeling units for new arrivals and there is the promise of a needed update of the common areas beginning soon. The food is good. All meals and snacks are available and a part of provided room and activities. Staff and residents are friendly and welcoming. This is independent living and I have to pay for needed help but my budget allows it after paying the reasonable rate at Briarcrest.

I enjoy the activities. I get along with the staff which is important. The whole staff, you could not ask for better. It means a lot to me that the whole staff is considerate. [name removed] looks after the entertainment part and she brings in really good entertainment. She does exercise classes. I really enjoy the activities that I participate in. I enjoy the layout of the suite. I have room to setup my puzzle table. The view from my balcony is so important. Just being out in the fresh air is good. I feel safe to leave my door unlocked when I am in my room. The housekeepers do a great job cleaning my room. The home care from [name removed] does a good job keeping me safe.

Our stay at Holiday Jackson Oaks was only for 6 months, then we moved to a single family house. Carefully consider if you are ready for community living - if you are looking for independent living, not assisted living.

Staff is friendly and accommodating. Although they said they had wifi, and they do, it is so weak, we had to purchase a private service to get phone & TV working consistently. Food and choices could improve, but that could be a personal taste. For the money, seems to be a good choice so far.

Great place to retire staff is amazing food is great, our apartment is way better than we could have hoped for. We would recommend anybody to come here for a great worry-free retirement. No worries and best of all no grass to cut.

We chose Holiday White Oaks because of the atmosphere and the price. The food is also good, but sometimes not as much.

I have been here for over a year now. I would like to be here for years to come. I an 88 yrs.old and never have to look for anything to fill my time because we have plenty of activities to keep us busy. We also have good entertainment, Good food and good friends. What more Could you ask for?

This has been a perfect place for me after becoming a widow. Everything I need along with great friends And great activities by our director always fun times Thanks to [name removed]!! Wouldn’t want to be any place else!!

I say the staff and residents were friendly and did what the could to make mom feel at home

I am totally independent & use only the bus service and Dining room. After 2 1/2 years here I have noticed a decline in some areas. Grounds can use efficient work persons, and lower menus-due to cost I? Some issues are due to staff shortages from the past year.

The dining room is chronically understaffed. The dining room staff is very good and friendly and helpful to those who have difficulties but due to the understaffing, service is slow with long delays between courses. Food quality has diminished greatly, and is often cold, especially on weekends. The charges for amenities have risen greatly, but quality and quantity of food has not. The recently renovated main floor washrooms have standard height toilets rather than chair-height toilets which would be more accommodating for an aging population.