Holiday by Atria

Very short staffing is causing a multitude of deficiencies. The location is ideal and the units are quiet. There are lots of suggestions that we make to improve on the activities and the food, but we the response we get is "corporate has to approve that". Currently I would not recommend Echo Ridge.

My loved one was previously a resident at Holiday The Woods at Canco. Overall, her experience at this facility was good. The staff at this facility are very friendly and helpful. I would recommend this facility to family and friends.

Comments: After a 2 week respite stay my mother decided to move permanently and did so on [date removed]. She's been at Niagara Village for 2 months now and she has settled in nicely and appreciates the variety and tastiness of the meals...one of the main reasons for moving. We also use the independent contractor services that are in house for some personal care for her. Overall we as her family are very satisfied thus far, as is my mom.

For a non assisted facility it's quite a family orientated place. Located near by shopping, and activities. Good people and friendly atmosphere. I picked this community, because it was recommended by the veterans and saint vinnies, who have helped me and my wife tremendously.

Each of the staff are very friendly and helpful at Holiday Warburton Place. The housekeeping is light, but sufficient. They come once a week and that includes changing sheets and towels. The food is three times a day and I find it to be very good with great variety, fresh fruit and vegetables, and deserts for every lunch and dinner. They also include ice cream about three times a week. You can invite guests for meals too, for only $5 each. The activities include exercise, book club, bingo, the game of Rummikub, and sometimes art. But it seems only 6 to 9 residents participate at each. There is a small bus that can take you to medical appointments on Tuesdays and Thursdays. Also, trips for shopping on Wednesdays. I would recommend this facility to others.

The staff is very friendly, they take the time to get to know their residents and what they like and don't like or what to look out for if something doesn't seem "right". They also keep in contact with family or emergency contacts of their residents to let them know if their loved one has had an issue or has been sent to the hospital. The housekeeping is wonderful. They come in once a week or every other week and they do light cleaning, which has been a lifesaver for my dad. It has helped out with the basic things that he has a hard time doing. The meals are very good. I have had the pleasure of eating with my dad and the food is very delicious and there are plenty of options available throughout each meal. I would recommend this facility to anyone that is looking for a safe place for their loved one that is not quite at the place or need for a nursing home but they can't maintain a home/house on their own. I only wish the cost was a little less, but it is manageable.

We liked the tour of Holiday Forest Pines. We just felt like our loved one needed more monitoring and care than Holiday Forest Pines had to offer for care.

We are very satisfied!!! We picked this community, because of their staff and location. They have great staff, that is so helpful and caring.

I had both my mom and dad there at different times, and they were very attentive to their needs. We picked this community, because cost was a big factor. Also the friendly staff and other residents are welcoming. They seem to bend over backwards to assist you in your needs. Depending on their needs, I definitely recommend it.

They are friendly but they are short on staff. The food that is served to the residents needs to be a lot healthier. The room sizes here are just fine. We moved my loved one out of the facility recently due to these issues.

We toured with White Oaks and we thought it smelled funny when we walked in. It was in the middle of being redecorated at the time. The view from the room was just a busy street. It was not the right fit for my loved one.

My loved one is currently a resident at Holiday Maple Suites. He was unhappy with his previous facility and decided to move here. My loved one is much happier here at this facility. He has his own small apartment and comes and goes as he pleases.

What we really like about Holiday Redwood Retirement is the building itself, its really light and airy feeling. What we dislike is when it comes to the meals they skimp out on the vegetables or they are absent. There are no diabetic friendly foods and there are also no significant organized social activities.

First of all when I moved here, they promised me a couple things which they have never fulfilled They don't have enough staff here for cleaning. Sometimes you go months without getting a room cleaned. The food in the cafeteria is not fit for anybody. It's for a diabetic, or not that good. They promise you a lot, before they get here but they never fulfill it, very poor management.

We picked this community because it was conveniently located to where I live, and the price/amenities. My loved one is quite happy. They could improve on maintaining personnel, since there has been a lot of turnover in staffing. I would recommned taking a look at the facility.

Don't get me wrong, the place is nice. Sometimes the food could be better. They don't have an Activities Coordinator, so there's hardly any activities. Also, no bus driver. So if you want to go somewhere, they call you an Uber. My mother's housekeeper doesn't think she needs to clean my mother's apartment every Friday and expects her (my mother) to vacuum her own apartment. That's one of the reasons that we had picked this place, the housekeeper is supposed to clean your room once a week. They also provide towels and linens for the bed, but it has not happened yet.

They are currently understaffed at Holiday Quail Run Estates. They need a cook, maintenance person, Activities Director and someone to drive their van. That being said, they still seem to keep things going. For the most part, my mom is doing well being there.

I would say; My Father has thrived since moving in. He has become active in book club and made several friends. He is much more independent. It's a clean and pleasant environment and the staff is great. They have a really nice dining room with 3 meals served daily. The food is good and nice portion sizes. I have been very pleased with my fathers stay this far.

They serve three good meals a day. If their parents need help with getting around the building and they have gaming. It is not an assisted living facility, so if their parents have alzheimer's or other serious mental illnesses, they don't provide necessary services like nursing care.

We feel grateful that someone is there for her if she needs help most of the time. Two areas of concern are your staff shortage especially related to dining and housekeeping. My mom has been there 2 months and I believe housekeeping has only been in her apartment once. Regarding dining, my mom cannot hear the PA system in the building and has missed the to-go dinners several times when you don't have enough staff or during bad weather. One other concern is that there is still someone smoking in the building and most units can smell it through the vents.