Holiday by Atria

This was a wonderful community and decision for our loved one. I think that the food has not been as good as we had been lead to believe when we went on the interview. It seems like some changes have been made and it seems to be a little more limited meal selections. Other than this it has been nice under the new owner and this may be making a difference or impact on the meals also or it may have happen regardless. They have activities at this community like bingo and chair work outs and more for the residents to stay active. The one thing is that they do not have a price lock lick the last community that we were at and that would be nice.

I had another loved one in the community a few years ago. My loved one that is now in the community, and we were told that the community was sold recently in the last few months. My loved one feels the meals are horrible, and the portions are small. Almost every night they get a box dinner to take back to their room for dinner around lunch time. They are to be having snacks on the counter for the for residents and they are hardly stocked at all. There are times my loved one has asked for additional portions for food, and the community says they didn't make enough for extras. They are to be cleaning my loved one's room each week. I have asked about this at the front desk and they have said they are short staffed. The staff have been tremendously helpful. They have even made an outreach call to me when they thought my loved one was having issues.

The staff is friendly and helpful. Housekeeping is done regular, and well done. Nice to have the bedding changed each week, and everything cleaned. I like having my food prepared for me. I would like less pasta dishes, but the food is good most of the time. The dining room is getting back to normal after Covid 19. The bus service is good! And much needed. My apt is comfortable. Would love to have a small swimming pool!!

I would recommend Kittery Estates overall. I think it is a good place for seniors who may have a little bit of health issues, but nothing too serious.

I've been a little disappointed in the food, although it does seem to be getting better. And I saw on the calendar there's a monthly meeting where residents can attend to speak with the chef. This was a big downsize for us, but we got what they call The Suite, which we do pay extra for. But we have a full kitchen, whereas most of the units just have kitchenettes. And we have 2 bedrooms. The second bedroom is quite small, but the master is a really good size. And they turned the second bathroom into a walk-in closet, which I love. We also have a patio with a walkway to the front of the building, which is convenient. We haven't had housekeeping services yet because they're in between housekeepers. The staff are nice overall, but their communication could be a little better. But for the most part, they're lovely people. Like every place right now, they're short staffed, but I think they're doing the best they can under the circumstances. I'm looking forward to getting involved in the activities. They offer a wide variety, including things like book club, intellectual presentations, and bingo. It's nice to have lots of options that don't seem nursing home oriented. And the residents we've met are delightful as well.

This is a safe environment and the amenities including meals and activities are very good value for the money. The staff are very responsive during the time they are available for questions or concerns the family has about our loved one. They have menus for the residents to order from and they meals are served at a specific time. The community is able to provide medication management, hygiene, dressing assistance and more for the residents if needed. The apartment, housekeeping, all the meals, transportation to shopping and doctor visits, maintenance and utilities are included in the monthly rate.

We went with Sheldon Oaks because my friend just really liked lot when I took him to tour and also I knew someone who lived here previously. The apartment sizes are very nice, he picked the smallest because it suited him but we were shown 3 different apartments and all of them seemed great. [name removed] who is the manager is young but very good at what she does. She is sharp, pays attention, and follows through and I have been very impressed with her and we can always reach out to her if needed and she is available. My friend says that the food is ok, but the portion sizes are a little small for him. Overall we would recommend them to others.

This was a nice community. It was too far from family, and more than we could afford.

The meals and dining service experience is pretty much 5 stars, however we do wish at times their social events or activities could be improved .

Willow Grove has the same layout and was built by the same people of the facility that we went with. The only difference was this one was a little older. The prices were lower and the staff were phenomenal, it just came down to the location and the aesthetics for us.

very comfortable environment. I like all the people that live here and there are a lot of veterans.

It's been a pleasant experience. The staff is very nice, and the residents are very nice. I love my apartment. I'm on the third floor so I have a view of the trees. It's clean and easy to get to. Overall I'm happy here.

My family member loves it there, which is a good thing. Everybody is really nice. And they have worked with us in getting our final down payment in. The only thing I would say is the food is not quite as good, and the snacks are lacking. They're short-staffed at times for servers - but everybody is right now. So at times, they have to bring the residents their meals (although they're not charging extra when they have to do that). Another thing that's not quite as we expected is they said they have a van to take residents to appointments, and they do - but only on a certain schedule one day a week during specific hours. And it's actually very difficult to fit appointments in during those times. There's also not a lift on the van. I understand that it's independent living. Even so, it just seems like there's a need for things like that.

having a good experience. great staff - so helpful and kind. the atmosphere is a friendly one. many friends are being made - enjoy the activities which are many. [name removed] from APFM was so helpful in finding the right home.

We had a great tour experience with Sky Peaks. The only downfall was the location, dad wanted to stay around the area that he knows while he still has his license/independence. We decided that we may re-visit this facility in a few years as things change.

Our family had an in person tour and the gentlemen leading the tour was very nice and friendly, but we did not really care for the dining area. It felt more like a cafeteria, it did not seem very friendly, or inviting and seemed a little dirty.

It's very nice. I like my apartment and my patio. The people are very kind. The food is good and they offer a lot. There is not enough activities as of yet.

The maintenance team doesn't always greet you in a friendliest manner. The chairs in the dining room have wheels on the legs, it would be nice to have the wheels removed to prevent potential falls of the residents. The food is good though. It would be nice if the residents had a chance to suggest different meal options to the chef or community. The community hired a new activities director recently. I'm hopeful the activities will improve since there is a new director.

Our loved one says the breakfast is just awesome, they have so many choices to choose from so there have been no complaints with the meals or dining service. They used to have music, dancing and live entertainment but now the activities are back to being a little limited.

I chose Briarcrest Estates because of the cleanliness of the facility, the staff, and the people were all friendly. It also has a very homey atmosphere. They do provide 3 meals and a lot of other places did not do that. They do not have an activities director at the moment so there are hardly any activities going on, they need to improve there. Overall I would recommend the facility to others.