8.2
Review Score
17738 Francesca Road, Victorville, CA 92395

I don't know how much this helps but my score on the administration was affected by the fact that they've had a lot of turn over and have been making changes which are hard for the elderly. The jury is still...
Located in Victorville, just 70 miles northeast of Los Angeles in the High Dessert, Sterling Inn is a blended community offering Independent and Assisted Living. This setting provides a continuum of care that may allow residents to age in place in their familiar surroundings. Comfort and...
240 E. Kathleen Ave., Coeur d'Alene, ID 83815
The staff is very personable and friendly. Most of their residents, from what I can tell, have serious dementia or Alzheimer's. My parent is only moderately dementia and seems to have trouble fitting in with...
Creekside Inn a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will ever make. Creekside Inn...
9670 Laguna Springs Dr, Elk Grove, CA 95757
We chose The Park at Laguna Springs because the facility is attractive, friendliness of staff, area, casitas, and just the entire ambiance of facility. Others looking would need to visit to see available...
Koelsch is a family owned and operated business since 1958, over 60 years in business! The Koelsch story is truly remarkable, and started with Emmett and Alice Koelsch who began working in senior living in a basement with their family in Kelso, Washington.From the moment you walk through our...
750 S Park Blvd, Glen Ellyn, IL 60137
My father has been at Maple Place for a few months now and we are extremely pleased with our choice. ALL the staff is amazing, the building is decorated in a classic style which he loves, and the building is...
The Koelsch family has more than six decades in developing, building and operating senior housing. The tradition began in 1958 when Emmett Koelsch and Alice Koelsch-Schultz founded the company and employed the simple philosophy, 'Treat all people with the respect they deserve and the special...
1425 E. Nees Avenue, Fresno, CA 93720
My wife [name removed] after just a few days at cedar brooks ended up having to go into hospice care at cedar brooks One reason I had picked cedar books for [name removed] was the possibility they could take...
Cedarbrook Memory Care Community is a proud member of Koelsch Senior Communities. Koeslch is a family owned company - serving seniors since 1958. With over half a century of experience, you can be certain our family will take great care of yours. Koelsch has always prided itself on its hands-on...
1785 Majestic Lane, Billings, MT 59102
I placed Mom there about a year ago. It was one of the best decisions I have ever made. If she couldn't be home with me I'm glad she was there. The entire staff is amazing! The care, love and respect that...
Canyon Creek Memory Care Community is a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will...
241 E Lake St, Bloomingdale, IL 60108
I'd like that it's more modern and it's more open in the staff seems nicer and finally they do involve my mom in activities even if she doesn't want to do it.
Bloomingdale's finest memory care community is open now! Lakeview Memory Care Community is home to 65 residents who may require services related to memory loss. Lakeview Memory Care provides on-site licensed nurses 24 hours a day, hourly and respite care, as well as our Living Well Program. The...
2828 Health Care Way, Modesto, CA 95356
Our experience overall has been a good one with El Rio. She has had many growing pains, but nothing that the facility or the staff are at fault for. The staff is always kind, courteous and willing to take a...
Modesto's Finest Memory Care Community Coming Soon—Dedicated to Those with Memory Loss Koelsch Communities proudly announces the construction of EL RIO MEMORY CARE COMMUNITY. This new community will honor 72 residents in a warm and caring atmosphere as they journey through life with Alzheimer's...
9750 Laguna Springs Dr., Elk Grove, CA 95757
My observation is that they are very good at memory care because that is all they do. Many of my mom's visitors have commented to me on how surprised they were at what a nice facility it is. It is hard to...
1641 Hunter's Way, Bozeman, MT 59718
Overall a 5, because of the staff. Everyone is always willing to help, they contact me when there's something I need to know about, and they're friendly with mom and dad.
Spring Creek Inn a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's Disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will ever make. Spring...
3901 5th St SE, Puyallup, WA 98374
The people I met were very pleasant and attentive. The only thing is she had a black pants and hoodie and it came up missing, her name was on the tag, I was told not to bring any nice outfits by others....
Deer Ridge Memory Care opened on July 6th, 2021! We are part of a family owned and operated company called Koelsch Communities which has been caring for families across the country since 1958. Our Executive Director, William Martin has been a nurse in Memory Care for over 30 years and has a true...
515 W Rand Rd, Arlington Heights, IL 60004
1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to...
Waverly Inn Memory Care Community, a Koelsch Community, and family owned since 1958 is located in the Village of Arlington Heights.Along with excellence in care, Waverly Inn Memory Care Community will offer full meals, vibrant mental and physical activities 7 days a week, scheduled social outings...
17797 Lindero Street, Victorville, CA 92395
They have a great administrative staff. They took much time and care to answer all questions. The staff was friendly. The facility did not suite my mother in law because of the following. 1.Her room door...
Sterling Commons is just five miles east of Interstate 15, nestled in the High Desert community of Victorville. Only a stones throw from the prestigious Spring Valley Lake, Sterling Commons offers beautiful views of the picturesque Victor Valley and the surrounding mountains. Sterling Commons...
2200 West Fairview Street, Chandler, AZ 85224
Staff treats my mom like family and all their clients notify us when there is a change in mom. They also let us know if mom has fallen or any bumps or bruises. The staff is very wonderful here and takes care...
Copper Creek Inn a Koelsch Senior Community is exclusively designed and meticulously planned for those with Alzheimer's and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will ever make.At Copper Creek Inn...
14630 W Parkwood Dr, Surprise, AZ 85374
The staff is amazing from the director all the way down to the lady who runs the front desk. The facility is clean. They treat everybody in there with respect, and when you walk through the place, and you...
Distinctive Independent Living | Experience a Carefree LifestyleIf you are looking for a retirement community with just the right amount of amenities, an ample selection of senior-friendly floor plans or a social environment to spend more time with friends, The Park at Surprise can provide the...
2832 Healthcare Way, Modesto, CA 95356
I find most of the staff is so kind and helpful. The girls in the Bistro are excellent workers and friendly. I cannot say enough kind words about them. The girl in the dining room (morning) is so kind and...
11613 SE 7th St, Vancouver, WA 98683
The staff are amazing. They take the time to form relationships with the residents and have gone above and beyond several times for my Dad. I have a lot of confidence that he is being well taken care of and...
Cascade Inn, a Koelsch Community, is nestled in a neighborhood of family homes in Vancouver, WA. with shopping and medical clinics close by. Residents here enjoy a warm, relaxed lifestyle, and extensive social opportunities while having access to gracious amenities.Cascade Inn includes...
3315 Emmett View Rd, Colorado Springs, CO 80922
The facility and the resident rooms are kept very clean. The nursing staff is really on top of things and very friendly. Care staff have been superior. They always answer the phone, return calls and...
Springs Ranch Memory Care is family owned by the Koelsch family and their specialty has been memory care since 1958. Springs Ranch was built 4 years ago and is an upscale beautiful community customized with the intention of providing the finest living experience for those with memory impairment....
1324 3rd Ave, Longview, WA 98632
only for the particular wing my husband was in they need more staff. 3 for quality of care, because of the shortness of staff. The rest was not really applicable for my husband. We would absolutely recommend...
Canterbury Inn, a Koelsch Community, is located in suburban Longview Washington close to medical facilities, shopping, parks, entertainment, beautiful walking paths at Lake Sacajawea, and just a short 60 minute drive to the West Coast or the Portland OR. airport.At Canterbury Inn our 24 hour...
12215 NE 128th St, Kirkland, WA 98034
Our family very much appreciated Madison House while Grandma was living there. The caregivers took amazing care of her. Always respectfully and with kindness. I slept well knowing she was looked after and...
Independent Living Independent living at Madison House provides all the benefits of being at home without the burden of household chores; cooking, cleaning and maintenance. This is a lifestyle that facilitates independence as you age and give you the freedom to pursue your own interests without...
1457 3rd Ave, Longview, WA 98632
I have nice things to say. For me it was close so I could stop and check on her every day. I got to know staff by name. I would recommend yes. I think that mom received a good quality of care. They...
Canterbury Gardens, a Koelsch Community, is exclusively designed for residents with Alzheimer's Disease and other forms of dementia. Selecting a home for your loved one with memory loss is one the most important decisions you and your family will ever make.At Canterbury Gardens we form a...
2305 NE 129th Street, Vancouver, WA 98686
The patient care staff is incredible. They know every resident's name. They encourage them to participate in everything. There are appropriate activities all day everyday from games like bingo to exercise...
Imagine your loved one thriving at The Hampton at Salmon Creek, where they will be treated like family. Warmth, respect and compassion abound in our beautiful and secured environment. By providing personalized memory care, we enhance the lives of our seniors, and provide peace of mind for their...
901 S 94th St, Chandler, AZ 85224
My very independent Dad is loving the new friendships, activities and support that the Park at Copper Creek provides. Staff is caring and listens to concerns. In his mid 90s he still loves his independence...
If you are looking for a retirement community with just the right amount of amenities, an ample selection of senior-friendly floor plans or a social environment to spend more time with friends, The Park at Copper Creek can provide the finest environment for retirement living. Our professional...
1617 SE Talton Ave, Vancouver, WA 98683
We are also lucky that The Hampton & Ashley Inn is close to our family homes. Also her area has its own dining area so that is small too which is nice. Mom is in the Assisted living area which is the Ashley...
The Hampton Vancouver Alzheimer's Community is located in the pleasant Vancouver suburb of Cascade Park. It is convenient to Southwest Washington Medical Center and physician offices. The Hampton is specially designed to help those suffering from mild to advanced stage Alzheimer's disease or...
926 Delaware St, Longview, WA 98632
My dads bathroom is very old. However, what we like the most about the Delaware Plaza community is that the staff treat my dad like family and try to encourage him to get involved in activities. We would...
At Delaware Plaza our 24 hour on-site licensed nurses and caregivers offer resident's assistance when needed in an environment of independence and comfort, in the privacy of their own apartment. Our nurses provide individualized medical services day or night, on weekends, and care when responding...
View the Koelsch Senior Communities lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Koelsch Senior Communities welcomes its residents home.
1 min • May 15, 2022
1 min • December 14, 2022
1 min • December 14, 2022
1 min • December 14, 2022
Review Score
1,017 reviewsOut of 10
5 star
67%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
A Place for Mom has scored Koelsch Senior Communities with 8.2 out of 10 using our proprietary review score based on 74 reviews in the last 2 years. Over all time, Koelsch Senior Communities has 1,017 reviews with an average "overall experience" of 4.4 out of 5.
Very nice facility, clean, smells nice, well maintained - exp nice in an older facility. Good staffing ratios, graduated care "neighborhoods" - focus on use of licensed staff, which is important to us. And the food smelled amazing!
4
4
4
The Hampton and Ashley Inn in Vancouver, WA
4.2
(47 reviews)
My Step-Dad is doing fine at Cascade Inn. It's a great facility, I like it. It feels kind of like a mini town. There are separate areas to do the activities, restaurant, movie theater, gathering area, workout room. The staff is friendly, I've had no problem with them. He enjoys the food. The only thing is it feels a little dated, but that's not a complaint though.
5
5
4
4
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
I really do enjoy this community and they are taking very good care of my husband. It is a comfortable community and they are really nice and kind here. The staff is wonderful and very helpful to him and his needs. They are very accommodating, even when I am there they offer me lunch for free. The community is very well kept and looks clean and nice. The food is great, they have two cooks and all the food is homemade which is very good. This is a really nice community that I would recommend.
4
4
4
4
4
The Hampton and Ashley Inn in Vancouver, WA
4.2
(47 reviews)
I felt compelled to write after reading the review entitled "The Worst Memory Care Facility Ever". My family member has been a resident of Arbor Hills for over 2 years and the facility I have experienced is not by any means the same as that described by the author of "Worst Ever....". Although not perfect, the staff at Arbor Hills is dedicated, hard-working and caring. The Executive Director and 24/7 nursing staff are excellent. They communicate well and are accessible to both residents and family members. As a regular visitor, I have always found the facility to be clean, odor-free and well-maintained. This applies to both the common areas and resident's rooms. Anyone touring memory care facilities on behalf of a loved one should consider Arbor Hills. Although it may not end up being the best fit for everyone, it should be on the list of possible contenders.
5
4
4
4.5
4
Arbor Hills Memory Care in Plano, TX
4.3
(42 reviews)
My mother is alone for the first time in her life. The staff has been helpful to her, and also to me. She is getting the stimulation that she needs by having other people around. She has meet a couple of ladies that are becoming friends. Would I do this again? I would say Yes.
4
4
4
4
4
Canterbury Inn in Longview, WA
4.4
(42 reviews)
The building was a bit dated but it was clean and fresh, the staff was very friendly and helpful.
4
4
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
This is not a bad place. The staff is polite, caring and professional. The facility is new, so it is very nice and well maintained. There could be more communication, but all in all, Amber Creek Inn is doing just fine.
4
4
4
4
4
Amber Creek Inn Memory Care in Scottsdale, AZ
4.2
(49 reviews)
Things are going very well. As far as I know, the staff is great and the facility is well maintained. We do not have any complaints with Madison House. So far, the facility is doing a pretty good job overall.
4
4
4
4
4
Madison House in Kirkland, WA
4.6
(33 reviews)
This is a great facility. Every time we have come here, it was nice and clean. The staff is helpful and very nice and understanding. The other residents are so friendly too. The food is pretty decent, but could be better.
4
4
4
4
4
Silver Creek Inn Memory Care in Mesa, AZ
4.3
(42 reviews)
The only thing they could improve on is the information that they give up front. Some things have changed since my Mom moved in. The administration could use improvement, but the staff that cares for the residents is great.
4
4
4
4
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
Everything there is good. She is 98 years old so there is not a lot she can do, she is just in her room all day. It's more of an assisted living place, for people who can get up and go and she just does not do that.
4
4
3
Sterling Inn in Victorville, CA
4.4
(76 reviews)
They are really friendly and accommodating and my dad is very happy there. However, they have messed up on the pills. He has received them and they are suppose to bring them at a certain time and they wouldn't be there and they'd come later. It is quite clean, but every now and then they would forget to clean some garbage cans. It seems to be a good place for my dad though.
4
5
4
5
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
I would say that I am impressed that they have good caring people and I like their interaction with the residents. They could improve on their communication, because I am out of state so getting a sense of what is going on there can be confusing sometimes, but other than that they have been doing well.
5
5
5
Arbor Hills Memory Care in Plano, TX
4.3
(42 reviews)
Mom is very happy at Sterling Inn. The nurses are all very pleasant. When it came to insurance, it turns out they do not have an official state nursing home license and that made a difference on what is covered. My mother really likes it there at Sterling Inn.
5
5
4
4
3.5
Sterling Inn in Victorville, CA
4.4
(76 reviews)
My mother is a veteran and they helped us to apply for her VA benefits, which really took a huge load off of me. I was looking for that kind of help, and when they said they would take care of it for me I was very relieved. In that regard they were really amazing. Everyone there is very friendly and helpful. My mother is still getting used to it, but overall she is doing well and they have been very helpful. They have been amazing and very accommodating, willing to do anything for her.
5
5
4
5
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
Staff was wonderful. Building recently renovated so the building is very appealing. Front entrance a bit off putting though. Not renovated and the buttons to open the double doors requires entering the first door and then pushing a second button to open inner door. My mom rented a one bedroom suite that was huge. Kitchen lacks a stove/oven but all other appliances are provided. Residents were friendly to a point, greeting each other but not much more than that. Dining area huge with lots of wait staff. But on many occasions kitchen would run out of one of the two choices for the main dinner meal. Some meals were excellent while others left much to be desired. Rent a bit high at $3900 for the one bedroom suite. Maintenance was quick to respond to situations.
4.5
3.5
4
4
4
Delaware Plaza in Longview, WA
4.3
(19 reviews)
The Hampton at Salmon Creek Memory Care is really a very great facility. The residents enjoy it there and all the staff is very nice and helpful. One area for improvement would be to have a little better communication with the families, keeping us informed of how things are going, responding promptly, etc. Other than that everything has really been great.
4
4
4
4
4
The Hampton at Salmon Creek Memory Care in Vancouver, WA
3.9
(39 reviews)
I really liked this facility and the options they provide. Affordable for our situation.
4
4
4
Cascade Inn in Vancouver, WA
3.8
(52 reviews)
The people at v are all very friendly. Even the director is very involved with the residents. My one complaint is that they are not shaving my dad. And I am not sure if they are taking him to the bathroom every two hours like they say. The food is really delicious, and all the basic necessities are very much taken care of. Overall everything with Silver Creek Inn Memory Care has been great and I would recommend them.
5
5
5
4
4
Silver Creek Inn Memory Care in Mesa, AZ
4.3
(42 reviews)
It's taken quite a bit of oversight on our part to make sure things that are supposed to be happening, are actually getting done. Overall it's a pretty good place, though. They are always quick to respond if we bring anything up. The challenge with activities, is that it's a memory care facility and there are different levels of functioning. They have a lot of the same things everyday, and they aren't particularly things my loved one is interested in. It's clean but there has been some difficulty getting all the laundry back, as is true with a lot of communities. Everyone is very friendly, though there is a bit of a language barrier with a lot of the caregivers.
4
4
4
4
4
Copper Creek Inn Memory Care in Chandler, AZ
4.3
(46 reviews)
There are 38 total Koelsch Senior Communities Facilities.
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