Life Care Services LLC

They need more places for residents to be able to enjoy the outside. I would recommend this community to others based on my experience. The food is good and they do have lots of activities available.

My husband lives in their memory care. The facility is beautiful. The caregivers work hard to give the best care. We are impressed with all the activities they have for the community.

FP looked very nice. There were only a few drawbacks. One was the fact that there are only 2 room styles for assisted living. The other, was that was no balcony but this is cancelled because they are building a garden area. My mom liked this best because of the point system for the meals. She said she'd eat her own meals and can save up her points then treat her guests to lunch another time.

Our experience has been with the assisted living side of the community. It is a good option for someone who is in need of additional help, but still would like to socialize. The staff are fairly responsive with any questions or concerns we may have about our loved one.

I think the facility itself is very nice. The rooms are nice, and the food is great. I think the disappointment that my loved one is feeling right now is that there aren't a lot of activities for more active people like her. The other more active residents have cars and get out and about, and she feels stuck with people who are less mobile. For instance, we were told the bus took a trip three times a week. And it actually only goes out once every 7-10 days, which makes it hard for her to get out. We were also told there was a bar, and they don't even have a liquor license. So I feel were a little misled from that standpoint. I think he location and the facility are nice, but there's not enough for her to do where she can really love it there.

Just booked a unit in independent living for my 93 year old mother. Everyone at The Village has been so accommodating and friendly. [Name removed] has been a jewel with getting us settled as well as [name removed] at the front desk. The location and the facility are wonderful. My mother has already been welcomed by so many warm and friendly tenants.

Due to the holiday, I did not visit this facility, but would like to in the future when I visit the Chicago area again.

Our family was able to have an in person tour, and there were still some restrictions and guidelines we had to follow. However we were able to see various apartments and they were nice.

We went with The Delaney because of the medical staff and attention that we knew that she would get. The on site staff members here pay very close attention to mom which has been amazing. The food looks good and it seems that they have some great selections on the menu. The architectural design is great, my mom is not bumping into things and things like that so we are pleased with that aspect of it. I would recommend to others looking.

Our family had a virtual tour, and while our experience was good and nothing stood out as negative or had red flags, our loved one just like the aesthetics and layouts of the rooms more at another community.

I'll start by saying it is almost impossible to be "5 Stars", only because this is a tough business. And a perfect score is unrealistic. My aunt, dad and mother all live/lived at Monticello West. The property has changed hands (new ownership) a couple of times, but the PEOPLE and culture are what makes this place. Having spent so much time there, I can easily rattle of a dozen people that have been there a long time and know me and my loved ones by name. I have had experience at newer "shinier" places, but none of them have the people and stable culture that Monticello West has. And the facility was updated a couple of years ago. Complaints about food are universal at ALL facilities, so the 3 stars for meals and dining should not be a deterrent. All places brag about their food, but the demographic they serve is hard to please.

The staff was extremely accommodating during the move-in process. They recently changed management groups and we are still trying to understand exactly what that means for our loved one. I would recommend this community to others based on my experience.

Monticello in my opinion is a very good facility, and I am very grateful.

The staff was friendly and the community was neat and clean. This is an assisted living community and makes sure you know what your loved one needs and what kind of care is needed. Overall the community is nice I would recommend this community for a loved that needs just some assistance.

I would suggest you look at other places and then decide. If it wasn't for the food situation, I would probably highly recommend it. Due to the food situation I would hesitate. The community sends out the menu, and the food is rarely what is what was described on the menu. The flavor is mediocre at best, and poor at it's worst. It is also the way it is cooked. It seems to be over salted sometimes super salty.

Found the facility to be clean and had all of the amenities. I felt the 1 br was too small and the 2br was too big. We would have to look at the cost difference to see which is best. Smaller number of people there (around 85)

This is an older community, but it has been well maintained. My friend lived in the apartments of the independent living. They had huge windows to allow natural light come in the living room and bedroom. It was nice that I would want to live there. This felt like a Hyatt compared to a Motel 6 in regards to communities in the area. The staff made arrangements in meeting other residents if you wanted. My friend bragged on the food and they had specialty items for dietary restrictions. They have house cleaning twice a week. They came in remade your bed, changed the linens out and laundered them for you. They even had a gym on premises. The staff were always nice. My friend moved out and considers themselves ruined by the great care here. You could order food ahead of time and have it delivered. They had a grocery area to order and deliver the food to the residents. They have transportation available for the residents if needed.

Everyone at Danberry have been wonderful. They responded to my questions and helped me with the travel problems. They always responded to e-mail or texting.

The food is not like what we cooked at home it just does not have enough seasoning on it. When we were in lock down they still tried to provide some kind of activities, they would leave treats on our doors to lift up our spirits. For us the value for cost is very reasonable.

The value for what you get is good. I feel comfortable with my mother being here. They check on my mom frequently and the location of the community great. I would recommend the community to others.