Life Care Services LLC

Kitchen employees are great! Everything asked for was brought. All waitresses are great. Chef specials are good addition.

I feel safe and anything I need is supplied. This place is rated very high.

I was served in a timely basis by staff. She took my order and served it. She was very friendly and outgoing. It was a very good experience.

Richmond Place has provided me with many life enriching experiences. There are so many activities going on that one has to choose which to attend. There are games of all sorts, book clubs, art classes and crafts.. we have exercise chair yoga, aerobics and balance classes. For additional help there is occupational therapy and physical therapy. Further we have a beautiful courtyard for walking or strolling. Many residents have dogs or cats. For the gardeners among us their are raised beds which are gorgeous now. If that is not for you how about a swim in our outdoor heated pool or just lounge their with a good book! You can always grab a new book at our library or get a recommendation from our book club. The dining room has eliminated my need to shop, cook, or do dishes, which leaves me free time to enjoy other things. Our concierge and staff are always ready to help with questions and concerns we may have. A majority of the staff here is tenured, which is a big plus.

I moved in with my wife and shortly thereafter she passed away. Thanks to the staff and fellow residents I was able to make it an experience to survive.

Caretakers are excellent and responsive.

I was the first of our family to tour Monticello West and from the first impression with [name removed] and then [name removed], I knew this must be a place where true care was given to the residents! Friendliness starts there at the receptionist desk with a warm greeting. When our mom moved in, each staff member made her feel welcomed! There is a clear kind, helpful and caring energy emanating from them all! There was no question in any of our family members minds, we had discovered a GREAT new home for our 95 year old mother! I only have one suggestion in that I do hope they upgrade the meals. There is room for improvement there but I feel sure something will be done about it. With that exception, all is FIVE star rating ! We could not be happier!!!

One of the hardest things in the world is to be the new person walking in to join a large group of people. Our family moved a lot while I was growing up, so I know. Before I moved to Monticello West, I lived at another Dallas senior facility. People were nice there, but the first day in the dining room made me anxious. Eventually I made good friends, but I’m kind of shy, so it took some time. I moved into Monticello about three months ago, but in a few weeks it felt like home. People are basically the same everywhere, but Monticello residents are particularly friendly and welcoming. Also, the staff are warm and caring. They seem to like their jobs and us. That was not true at my prior facility. Nothing in this world is perfect, but Monticello checks off the most important boxes for me, and I highly recommend living here.

Monticello West feels like a Godsend! The standout feature is the 'vibe' of the place. The staff, to a person, is positive, upbeat, and genuinely kind. There is a consistent hardworking effort that has the facility feel clean and fresh=healthy. I was impressed when my sister was calling with wonderful reports of staff and care given and when I flew out to see for myself I was extremely happy and impressed. The personal attention not only to my mom but to our family is extraordinary. Part of my life is working in end of life and I have done volunteer work in a variety of communities for our elders; Monticello West really stands out far above any I have experienced. Thank you with all of my heart to the extraordinary staff!

I would highly recommend the community to others for their loved ones. I feel my loved one is safe here, and the value is good. The move-in coordinator is very good and provided a number to reach her with any questions. The move-in coordinator is there biggest asset, I feel. I feel the staff communication with the family is very good. My loved one is enjoying the meals served, and the meal allotment is very good. The portions are generous.

It was difficult to leave my home and move to assisted living. I didn’t want to, but my family insisted. I’ve lived here for a few months and I love it. I’ve made friends, enjoy the dining room and the staff work so hard. My experience has been very good. They all work to make me happy and I am feeling better. If I can make the change, anyone can. Just do it. You won’t be sorry.

Everything is excellent. I looked at a lot of places. For the price, Clarendale exceeds the dollar price by far by good! [name removed] my sales person is a credit to Clarendale, and needs to be recognized for her work that goes beyond.

The staff are excellent, and [name removed] made it very easy for my loved one to move in. The staff even knew my loved one's name the day after my loved one moved in. No ask is too big for the community. All requests are taken care of immediately. The food is excellent and my loved one does nothing but rave about how good the food is.

Clarendale of Mokena is an outstanding facility. Their staff, their amenities, and genuine concern for residents is amazing. I am grateful for the care my mom gets there!

I am so glad I picked Clarendale for my moms final days. The whole staff was so awesome to her. She was in a memory care unit and she was able to do activities, exercises, parties, concerts and many things to challenge her mind. If angels lived on earth, they would be at Clarendale of Mokena. Best thing I could have ever done for her.

I have been at Monticello for 4 months, it has been a very positive one. Staff is very caring, professional & always ready to help. I have been very very impressed by them. Meals are great, activities are numerous and fun and there is a diversity of ages of residents to get to know.

A place for mom was a good service to help us find assisted living and Southport square was the best one we visited. All levels of care available and the campus is great. You can feel the senior focus once you walk through the doors.

This waitress was delightful. She is patient while the residents decide. She described the food so we know what we are being served. She returned to the table to check that everything was satisfactory.

Everything is clean and neat. The residents are very well cared for. The staff is very, very friendly with them. They have lots of activities. And it's a good value compared to other places we looked at.