MBK Senior Living

I looked at a lot of places and they just didn't compare. If there's a problem, you need to get together with the staff and make it a group effort moving forward. There was an issue initially and I opened up by suggesting that we have a meeting to brainstorm on how to make it better. So, I would say that it's important to communicate as communication is upmost. The community is safe, but I wish there were a little more shaded areas outside. I would desirable the staff as very caring and open. There is always room for improvement in the food. They need to ask for more feedback from their residents and the residents families because a lot of residents aren't capable of communicating for themselves, which is my situation.

The staff is great. The food is great, and my loved one loves the food. Everyone is nice and friendly. My loved one is well taken care of. It has been a great experience, and they love where they live. it was a big change and was difficult at first, but my loved on loves it there.

Directors and staff made working through the process with them completely effortless. The questions you answer to help them integrate your loved one are thought-provoking and super helpful. When we arrived to settle mom into her space everyone was there to welcome us and let us know how much they were looking forward to working with her. Even the current residents were open and welcoming. They made a place for mom at the table. Because we settled mom and then had to leave the country for previously scheduled travel, we were not able to check in on some of the things that this survey asks. However, even as we were gone, the team at Hacienda Del Rey worked with us remotely through phone calls and emails and made the transition very smooth. The best thing about this transition to Hacienda del Rey is that mom is feeling so connected with her new "family" in her Casita. Previously she had been in an independent living apartment as part of a larger community. However, the casita arrangement is so much better for building a family of residents in an intimate setting. She told us this week that she is so happy! That makes this process easier to deal with.

The people at The Commons at Dallas Ranch are so extremely caring, everybody there knows our loved one by name and whenever we come to visit they know us by name. They are always engaging and interacting with her and with us. They do a really nice job of encouraging our loved one to get involved in activities such as their knitting group. We would definitely recommend this community to families based on our experience so far.

Our family had an in person tour and it was a great tour experience, they were able to show us around both on the assisted living and memory side. All of the staff were incredibly friendly, but at the time it was just not going to be the right fit for our loved one

I would recommend it here.

In my opinion the food service department at the Montera does great things, day after day, feeding the multitude. The kitchen consistently prepares meals of very good to excellent quality. The dining room staff are consistently very courteous and diligent, and do their best to insure that the dining experience is a positive one for the residents. Also, the kitchen and dining room staff always go the extra mile to provide an excellent buffet on certain special days, such Mothers Day and 4th of July.

I just had my eighty six birthday, the staff has been very kind, loving and helpful, the food is great, after seventeen years of living at the Montera I still feel at home. I’m a veteran and eleven years ago lost my wife that I really miss, her memories live on in my heart and her time at the Montera still is a pleasant memory.

After seventeen years with most of time with wife that passed in the year 2011 I have lots of memories here and love my life at the Montera

We have been very pleased with our experience here. The staff have been supportive of assisting the family with getting my loved one to eat their meals. and encouraging them to be social with other residents in the community. The residents are not allowed to eat in their rooms alone. The staff communication has been very good with the family. Everyone has been warm and welcoming, and the staff know the family members and make sure we feel like a family in the community. They truly care for the entire family here.

[name removed] was so knowledgeable and helpful when meeting her to look at the facility. She knew all of the residents names and greeted them with a smile. She really cares for others and is wonderful at her job! This is the kind of person I admire, the facility is so very lucky to have her working for them. The Inn at Greenwood Village.

I would recommend the community to others to view to see if it would be a good fit for their loved ones. I would stay here myself. The staff are great to work with. The staff communication with the family is really great. They are always keeping us updated on any changes health wise or in case my loved one falls. They truly treat the family and residents as they would want to be treated.

I thought the facility was above and beyond what it needed to be - a little expensive- but certainly worth it- I'd recommend them- it is a great place for your loved ones.

They have great food with outstanding menu, location is wonderful, the units are very spacious and open floor plans.

Our family had an in person tour and all the people were nice, the community was nice, but we just did not like the fact our loved one would have a shared bathroom

Hopefully it will be around when I am ready to go into a community. They have independent living to assisted living, to memory care to assist with all care types. The staff communication is really good with the family. There are three meals a day served to the residents. There are two dining rooms, one for assisted living and one for independent living. The food is really good, and my loved one loves the food offered. The independent living and assisted living are separated into different buildings. There are pools available and the community allows pets. The staff are great and attentive to my loved one.

This was our top pick, but was to expensive and this was a downfall for us.

My experience with [name removed] has been great. She has responded to my concerns, and requests in a timely manner. She showed concern and empathy in communication in every interaction.

We chose Savanna House because we liked the friendly people we met and the rates were a lot lower than where she previously lived. The location is a mile from us so that was a big factor too. When we toured the residents were talking to us and telling us how nice it was and how much they liked it there. They have identified that my mother needs to go to memory care and the staff have been very willing to work with us on that and even let her pick out her room and held it while I was away.

The staff is very nice and they are very helpful. The facility is very clean and very nice. Anytime I have a question, they're always happy to answer or to try to find the answer. They are very easy to work with. The front office staff, the med techs, nurses, and assistants are all great to work with.