Monarch Communities

So many major attributes stand out at the Brandywine , and without any exaggeration this is the place to call home. I'm sure there's good staff at other assisted care facilities but at the Brandywine the staff is truly a dream come true, after the contracts are signed and the deposits are made they remain deeply interested in the comfort and lives of those who reside. Every day and all day long the the excellence in care is visible. Of course it is just as important to maintain a clean and orderly operation and that it is! I'm so relieved to know that my mother a New York City, Upper East Side resident of 40 years is pleased with this choice of calling the Brandywine home.

The staff members were great. They were caring and attentive to my father's needs. The food was great and the facility was clean, modern, and provided everything that the residents could ask for. My father was extremely resistant to residing at Brandywine initially. He wanted to go home. After several weeks he started to make friends and actually began to enjoy himself. I never thought he would since he was very set in his ways. Although he passed away shortly afterwards, I have a great sense of gratitude for the staff and peace of mind that my decision to place him at Brandywine gave him quality of life for the time he had left.

The facilities are beautiful, the staff are friendly, and it is wonderful to know my mother is safe and happy.

This community was really in pristine condition and the administrative staff was very good. Brandywine looks like a boutique hotel and they offer lots of services. They do have a very good activities list and looks like there is plenty of variety. It seems like for a professional who still has very good cognition it would be a very good place for them to be.

Brandywine is a really nice community and very pretty. The staff is really friendly and they have plenty of activities for the residents to participate in if they chose to. If money was not a factor this is the community we would have chose. Our money would just not have been able to keep us in this community for a long period of time. Overall it is a very nice community and if it was within budget we would have chose Brandywine.

The Brandywine is much more inviting than the other places we toured. The other places felt more like warehouses, I'm sure they are fine for others but we liked the feel of the Brandywine best. The staff is very friendly, we have visited several times. Also the location was a big factor, it is very close to us.

Very nice facility / everyone very friendly Lani knew everyone personally - many people out and about and not in their rooms (May bday going on which could be part of it) Access to food and meals 24 hrs Assessment to determine care and if he can have his car Doctors on staff Liked rooms (especially largest one) Services Fri night Good location Can do trial Not as many off campus trips

We placed my aunt in this community after checking out many other communities in the area. We really liked the staff, the rooms and the building in general. They have lots of activities and my aunt felt very at home at The Gables. I really felt like Linda Melendez made us feel comfortable transitioning our loved one into her new home!

The facility was very clean and the apartment was beautiful. The staff was excellent. The biggest complaint was the food. They did not have skim milk, sugar-free jelly, plain yogurt. In other words, someone who may need to watch sugar and fat intake did not have a lot of choices.

The staff are attentive and friendly. The dining experience seems to be well done. In the dining area the tables are set with flowers. And the staff are very attentive to the needs of the residents. I've only experienced the activities in the afternoon They seem to be appropriate for the level of the residents. My mother is in the memory care unit of Brandywine. I would recommend this facility

Our experience was good however my mom complains about everything. The food is horrible and not nutritious. (Which is not true) there's never enough staff CNA's or APRN's. Everyone hates it there. She's just angry she is there and not home.

Staff are wonderful. Activities wonderful. Food is good but could be better. Kitchen service is slow. The carpeting needs to be replaced in common areas. Individual room are spacious, clean and very nice.

Staff is very friendly and helpful.

Beautiful place, lots of activities, decent food, friendly staff and Princeton is such a great area. The wellness center took a long time to get my mom's medication right. I would definitely recommend going to outside doctors. The administrative staff is friendly but they do not follow through on issues of being overcharged. You really have to stay on top of them and make sure everything is done properly.

I would highly recommend them and would go there myself if I needed a place. It's a lovely community and near the shore. Great doctors and hospitals nearby. Several churches too.

Everyone is so friendly. It is easy to make friends among the residents and the staff go out of their way to help with any need. The main complaint is about the food but you can't satisfy every person every time. Administration does try to correct any problems.

I recently located my parents from NY to CT to be closer to me and in a safe and caring environment. This was a challenging transition given my father’s rapid decline in safety, particularly with his balance, and his advancing dementia. It was a sudden move for him from his home of 52 years. Every staff member, regardless of their role, has been warm, caring, patient and attentive. There have been some hiccups with changes in nursing and with managing medications, however I am hopeful that these were minor glitches and all will settle into place. The facility is consistently clean, the food has been good, and as I shared all staff, whether high school servers, aides, front desk, activity coordinators, nurses, business office, have all been wonderful! Overall, I am pleased with the care and support provided to my parents and I can rest more comfortably each day knowing they are well cared for. Equally, they welcome my frequent visits along with other friends and family.

While it seems that overall they do take good care of all residents, it is helpful to visit frequently and check in. They attend to issues right away when something is brought to their attention. I sometimes need to remind them to clean my mother's bathroom, or clean a bit deeper...

It has truly been a very good experience. The staff is very attentive and has been great with my MIL. Only complaint would be the variety of activities and the fact there have been changes to staff a bit. The core staff is extremely attentive and supportive but there have been some high level changes that have affected consistency. Overall a very positive experience and one I would highly recommend.

1. Staff all very friendly and helpful. 2. Grounds beautiful. 3. If resident will be making own decisions and advocating for him/herself, then need to make that clear up front and keep pushing for them to respect that. It took a bit for them to get that my Aunt is making her decisions, not me. 4. If there is an issue which needs addressing, be persistent. As in all things, the squeaky wheel gets the oil. 5. Having APRN (primary care), podiatrist, dentist come right on site is a great benefit. 6. Seems to be a good mix of activities to keep people involved. 7. Planned family events are nice. 8. We had issues with the pharmacy used by Monarch getting things timely and getting 90 day supplies of meds (which saves money bc copay is same whether 1 month or 3). My aunt manages her own medication. I don't know if issue was on Monarch side, pharmacy side or both. 9. Dining hall has had issues around open vs. assigned seating as well as seating times. I think part of issue is they are back up to higher # of residents. That sad Mimi has been satisfied with the food and options and portions.