Northstar Senior Living

Nice place and nice people, Building is in great condition and rooms are very nice. I don't care for the location. Prices are a bit high.

Gated area in older sac area but very nice facility. Amenities inside are very convenient for walking to. $2999 mo plus care. Care is in steps by $400 each step.

I visited the facility for my mom recently and was thoroughly impressed by how clean it was and how friendly the staff was especially [names removed]. I was wowed by [name removed] cause she's been at the facility for 31 whopping years!!! She shared with me that she's done every job imaginable at the facility and that she couldn't imagine working anywhere else. She was very kind and attentive to my mom during our visit. [Name removed] was simply funny and very engaging. He joked that he would take $1.50 off of my mom's rent if I moved her in that month. He told me that he had been there almost 20 years. I was leaning toward moving mom to another place, but when I met [names removed] and realized how much they loved the place; I had to move my mom there. If they love it that much then I expect her to as well.

Very Large and lovely facility with independent and assisted living. Multiple stories. Feels and looks “ higher end” with more “ hotel lobby style” entry. Is TYPE A which does NOT allow aging in place! Very nice facility with open dining options and other positives. Has one bedroom with actual two rooms but very small! Kitchenette is only tiny cabinet with small microwave and small dorm size refrigerator with very small freezer compartment. Much to offer if resident is more self sufficient. No available rooms at present.

Nice facility, secure outdoor areas for memory care residents, did not notice any activities that residents were doing. Not sure if this is a good fit for mom.

I gave four stars based on the friendly and suburb manner in which [name removed] showed my mom and us around. We were treated to lunch, which was very good. The people were awesome. Overall, [name removed] was very knowledgeable. super friendly, and is making our decision easier to choose a home for our parents.

My Aunts seems to enjoy living at Cypress Court. The staff are all very friendly, helpful and caring.

Memory care unit is not bright and cheery. Only 16 residents, so there is great individualized care.

Friendly, caring, and helpful staff. Friendly and supportive residents. Excellent food quality. Excellent food variety. Many activities, including fitness classes. Free transportation for medical appointments, shopping, and other outings. Some infrastructure problems, especially plumbing.

The property is very new, 1 1/2 years old. Small property, but it looks very nice. [Name removed] is very nice, and was very helpful.

The management and staff have been very helpful. The food has been good and I like the park setting. Thank you.

Older facility. Homey, rather than resort style. No in room showers. A separate shower room is provided. Scheduled bathing routines planned, room heated. Facility was Designed by a Neurologist specializing in Altimers and Denintia care. Residents can wander without getting lost. Offers plenty, the most I’d seen of outdoor space. Pet friendly. Affordably priced. Offers no off site trsnsportation or scheduled group tours. Nurses with care hours daily, and always one one on call. Offers, visiting onsite medical care.

Gated facility. The rooms are nice. We had lunch here and it was delicious. The dining staff was friendly as well as attentive and appeared proud to serve the good food. Great folks. The staff was friendly and the residents seemed content.

Quiet down home town. Lots to offer for the retirement community. Great hospital.

The employees are very good at their various jobs but my only criticism is that the menus are not as fine as when I moved here five years ago, but they are planned by the large corporation. Introduction of new residents was written with the activity calendar, but is no longer Needed! There is a large environment of employees.

This was a second tour for me and this time I had my visiting daughter with me. We saw some of the larger apartments which 2 had not seen before. We had a delicious lunch in the dining room and chatted with a friend who lives in the community. My daughter and 2 were both impressed with the completeness and cleanliness of the whole residence and the friendliness of the staff. I know a number of people who live in Pacifica and they feel they've made a good choice.

Loved the assisted living area, but when we walked into the memory care unit it stunk like urine..... ugh. Im going to keep looking, maybe a revisit here too.

The first part of my experience has been shaky here. The staff member who is in charge of admitting all of the residents wasn’t that helpful. She was promising things that she shouldn’t have, but the facility is standing behind her word. When it came to the transfer of my Father, it was botched. She was supposed to make all of the arrangements and when the day came, he wasn’t moved. The greyest thing about this whole procedure is the communication. This is not something we do often at all. The facility needs to be a little more thorough and upfront on what is actually covered in the cost of his care. The person who admits people will make the facility a success or a failure. Since the incident of my father not getting moved on his expected date, everything is going fairly smooth. There is, unfortunately, a learning curve to the process. We didn’t know that the facility charged an outrageous amount if they have to supply him diapers, bed pads, and gloves. So that was difficult to figure out at first on how much to order him so we don’t get charged a large fee. This is our first time doing this and this was all just thrown at us. The staff is very friendly and helpful though. There is never a point where they are not easily accessible. My father said that the food is superior to previous facilities that he’s been in. The chef is very into his career and takes it seriously. He is always open to talking with the residents and taking notes on what they want. The grounds are nice and well kept. You can tell they're always attended to. Every time I visit him, there’s nothing dirty lying around. The room itself is adequate in size and it’s a studio apartment. I would recommend this community.

I love this community. The view is amazing. People are usually very nice and helpful. Pacifica is very helpful and always bring lovely gifts. We appreciate them.

My mother is receiving excellent care. The staff is very attentive and friendly. My mother is only complaint has been the food which has improved. Food is still rarely salty.