Northstar Senior Living

Somerford was the first facility I visited in late Spring of 2018 due to recommendations by acquaintances and Place for Mom. The Director of Sales and associates were very helpful during the search for my husband's placement, taking the time to give me a tour and answering my many questions, At that time, my husband did not qualify for residency due to an on-going treatment of his condition. As soon as treatment was concluded, he was able to be transferred. I felt Somerford was perfect with the friendliness of staff, cleanliness of the home, well=maintained surroundings and not having a huge number of residents where care of individuals could be compromised, Today, I am very satisfied the choice to place him at Somerford was the right choice,

I am doing okay here, I still get around and drive myself and I have a nice 1 bedroom with a kitchenette. I do go to the dining room for my meals but the food is not the best and I visits with some of the other residents while I am there. There are a lot of amenities offered for those who like to join in. And they do allow pets.

Everything was very nice at this community. It was very clean and nice to look at.The staff was friendly and welcoming on the tour they were very helpful. However, we did find the community to be more expensive than other ones we had previously toured.

This community was excellent and seemed fancy. Everything looked very good, no problems. I noticed they had extra amenities for the residents but for our case, that would not be used by my parent. They are for residents who are more better.

I have no complaints about how things went for my mother and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them. I would defiantly recommend them to anyone it was just not the place for my mom.

When I toured Pacifica Senior Living, I thought it looked nice. Most of the adsisted living area was being remodeled, but I did not hear good things from people at my church and in my community. Also, the memory care unit was in need of remodeling, it had a bad urine odor.

We chose this community because when you walk in, it's like walking into your home, it is warm and inviting. The apartment that my loved one is in is very nice. The staff is excellent but they are short in staff. They also lack in organization and I believe that is also because they don't have enough people and it is a fairly new community. The food is terrible. I like the locations and the positive atmosphere, but they have some improvements to make.

My parents were the 2nd residents to live there. My Mother still lives there. In my sisters and my opinion it has went downhill significantly the greenhouse where they say they raise organic vegetables is not used . Aconsiderable waste of money. There is no longer chickens where they say the eggs come from. The garden plots are not taken care of anymore and are an eyesore. supposed to be a chef for each house that isn't so right now. the food the last couple times i ate with my mother was cold when served and meat was slightly burned. as i say not like when it first opened and seems to keep slowly going down hill. Has a major turnover of care givers also. at a cost of between 7000.00 and 8000.00 dollars a month think you expect more.

My grandmother lives at the Summer Breeze Senior Living. The care is decent. She enjoys it for the most part. They have outings and transportation to Wal-Mart and other stores. She has multiple medications that she needs. She has most of her medications but they couldn't find her other ones. It has been a pretty good experience. They just need a little improvement on the care services.

I would recommend it to others just not a great fit for my mom

We felt that name removed] was not being watched carefully enough. He fell multiple times and he never recovered from the last one. So, it's hard to give a positive score with that on my mind. The food was very good, and the grounds were very nice but they are possibly understaffed. Would not recommend, as we feel they are understaffed. One more piece of info, I gave a low-ish score for activities, but I would say for women they were plentiful, but for men, not so much.

Sorry once again not much to tell you especially after my wife passed away 4 days after we got into the facility. But in general place was clean the staff was friendly. 4 days can I give you much of an opinion not much time to judge.

My mom's toilet was very clean. My mom had an accident someone changed her . I found a wet shoe in her room. Didn't think much about it . Until I used her bathroom . I didn't see the giant puddle in there until I had gone in and tracked it back into my mom's room . I told the staff . They came in with a sheet to mop it up. This was a puddle of pee. They didn't use and disinfectant or anything. Inside of toilet had scum ring in it . Look like it has been a month since it was last scrubbed. I don't blame the workers they were busy. But the could have had a janitor or someone that dealt with these things

Ocean Hills was brand new when she moved in and the startup was very rocky. Some things still are not very good especially maintenance type activities and food service.

Well maintained facility. The outdoor lounging areas could benefit from upgrading. Management could improve its communication to residents. Currently, communication is ok but often the larger concerns aren't given consideration. For example issues having to do with long term such as remodeling, plans about future activities such as celebration of established national holidays, group travel, speakers events, educational events, cooking, gardening.

The place is very attentive I like having my own apartment the housekeeping always keeps it clean and everyone seems to know what they’re doing. I’m very fussy when it comes to food and I think they do a very good job job. Restaurants I’ve my own restaurants and hotels so I know a lot about it

The staff was great. I do feel like they mislead you when placing someone in the facility. I feel like the director should know more about what is going on. [name removed] were all so nice. However I don't think they have enough staff for the people in each cottage.

They are very nice and the facility is very clean. They are limited in the activities and engagement of residence who are on the milder/ moderate scale of dementia who could benefit from activities. Was led to believe that there were outings, etc. but it is very inconsistent.

Lots of staff turnover. There are rarely activities. Food is good. I've been fortunate to have an excellent caregiver on my husband's unit 5 of the 7 days. Med techs are good and helpful.Rarely see the administrator. Marketing Director is fantastic. She is actively involved with staff and residents.

Everyone is very kind and approachable. Excellent customer service! I just don't feel that prompt communication is made when necessary regarding concerns that the facility is aware of with my loved one. It's not until I became aware of it myself firsthand and address it to management. Then I was provided an explanation that I should have been notified a whole lot sooner. Otherwise, the activities director [name removed] is absolutely amazing with the residents, whom adore her. Cleanliness of lobby and social areas is kept very clean.