Oakmont Management Group

My in-laws, in their mid-80s, moved into Ivy Park earlier this summer and have been very pleased with it so far. The property is very well-maintained, the staff members have been attentive and kind, the food is good with a flexible menu, they enjoy the daily activities, and their apartment is comfortable. They are able to live independently so cannot speak to how it serves those with more significant care needs.

The facility is very pleasant, and clean . The staff were very friendly and helpful. I had lunch and enjoyed it. The dining facility is very nice and I had a chance to meet and talk to some of the residents. I also liked the pool and other recreational facility. In future if I decide to move to a Senior residential community. I will choose this one.

My husband felt comfortable there and is close to outhouse. Oakmont has problems but overall my husband is taken care of.

[name removed] (my mother in law) has been very happy there and so have we. She has since graduated to memory care as she is progressing with her dementia. We are visiting tomorrow. We think, given the cost[ amount removed] it offers the best care and value available. Highly recommended by us. Thank you for reaching out to us and doing the things you do.

They go above and beyond for their residents. My mom was even able to have her beloved dog with her there for almost a year until we had to put the dog to sleep.

This community has an open layout, is very clean, and has a friendly staff. I chose this community because both the assisted living and memory care facilities were appealing. The memory care area, in particular, is bright and open, a welcome change from many others in the area that felt dark and like an afterthought. The Alder floor plan in assisted living is a good size, and we were able to fit my dad's king-size bedroom set comfortably, which was a huge plus. The closets, however, are a bit small. While there is a linen closet and a clothes closet, the hanging space is not sufficient. The kitchenette also has a few issues; there is no sink for washing dishes, and the upper cabinet is so low that a Keurig coffee maker doesn't fit well on the counter. When my dad first moved in, dining was more flexible. Guests were not charged, and the dining room was open all day. Now, the dining room has more limited hours, and guest meals are added to the resident's monthly bill. This is challenging because there's no way for guests to pay for their meals directly, which makes it hard to track who is visiting and dining with my dad and increasing the bill. Most guests don't even realize the resident is being charged. Providing a direct bill for guests to pay on the spot would be a nice improvement. My main concern is safety. The reception desk is not located directly at the entrance, which allows people to walk in without being checked in. This is a significant safety risk for elderly residents who may be vulnerable to financial abuse. Overall, of all of the communities I visited in Conejo Valley, this is one I would live at and my Dad is content there.

So far everything has been very good. The staff is so welcoming and warm, and my mother has really enjoyed the outings to baseball games and other activities.

I am always amazed and extremely pleased at how caring the staff is with all of the memory care residents. The facilities are always well maintained and kept clean. The meals are tasty and sufficient, Our family can depend on the staff to support our family member to have a clean surrounding and clean clothes and to be given her daily medications as requested by her doctor.

My grandfather moved in recently (2 weeks) and it already feels like home. My family and I do not feel like guests when we come in but like we belong here. My grandfather and his dog have many new friends and everyone gives a warm welcome. This community felt like a beacon of light when our family was in the middle of the storm.

Every single one always has a wave or a hello. I am very impressed how they all learn our names and appear to sincerely care about our needs, happiness and well-being.

My experience here has been phenomenal. Living here I get to stay busy. Living here is better than living at home with care coming in. I can be with people when I want to and also be by myself when I want to. I love it here.

The staff was very friendly and responsive. The only negative thing was some of the residents were not friendly and the little bossy about things.

They were wonderful, caring, attentive and treated mom as if she were their mother. The staff were all very caring, knew everyone's name and what they liked to eat in the dining room. The staff kept me apprised of any concerns or questions, Up until her passing a month ago!

5 - I would highly recommend it. It's wonderful. The facility is clean and the room is very spacious and bright. The staff is super friendly and most of all my mother really likes it there.

Very friendly, very competent staff. Dining room open 7-7. I would recommend to others. My sister who is the one who lives there and she has a cat which she pays for cat care. It works out well.

The staff at the facility are kind and responsive. My mom feels very well cared for and states she likes it there, so I shouldn't worry about that. The food is good and the activities keep her busy. My mom told me she has a friend and I have seen them together. My mom would ask me not to send her to a nursing home, she stated I was, "putting her away." But that has not been her experience, and she tells me that when I visit. We are both very happy.

The facility is in a good location and the staff and the residents make me and my wife feel like in a big happy family.

My brother recently moved into Oakmont of Westpark, and we could not be happier with the decision. From the moment we walked in, we were welcomed with genuine warmth, professionalism, and care. The staff go above and beyond to ensure every resident feels comfortable, respected, and engaged. What sets Oakmont of Westpark apart, though, is the atmosphere. It truly feels like a family. The activities are diverse and tailored to individual interests, and my brother has already made friends and joined several events. He tells me often that he feels at home, supported, and happy—which is all we ever wanted for him.

It's a very well run place. Everyone is very friendly and very professional. The staff from the front office to caregivers knows everyone's name and deals with them as if they're the only resident there. My husband has been there a year and we're very happy with the care and it has a real community sense. Lots of the residents do activities (they have a fantastic activities director) and there's films every evening and musical events in the courtyard and a weekly "happy hour" which may have entertainment. The food only got a 4 because my husband loves different kinds of food. The menu is varied but there's some sort of chicken everyday and sometimes it can be bland simply because you can't serve real spicy food to seniors with many different food needs. Hope this helps! A big plus is they have a parking garage for visitor. The staff is very attentive to needs of the residents. Even the people at the front desk know everything that's going on and who to let out the front door unattended (sometimes there are a couple of people who like to take off on their own) The caregivers are very personable and treat everyone with respect. No questions or requests seem too outrageous or unnecessary. There's great communication between all the staff. I feel my husband is safe there and I don't have to worry about him.

I would rate all but the food a 5. Although I don't eat there, it doesn't look great. I rate it a 4. The residents seem to eat lunch thoroughly. That is the only time I've spent in the dining room. I love the staff. Many have worked there for many years and that is telling. I believe they truly care for the residents. I hope this helps.