Priority Life Care

They are doing a pretty good job, the staff is very friendly. This Atria had larger rooms and some of the common areas were larger than some of the other ones. I also liked and it was in a wooded setting and not in a more commercial area, that was nice. So far there isn't really anything that I can think of that needs to be improved.

Overall I think they're doing a great job at Regency Residence. My loved one feels safe and is happy here. The individual rooms are very nice, and a great deal compared to some of the other options we looked at in the area! One thing that really drew me to this place when we toured was how happy and friendly all of the residents seemed, they were more than willing to tell you about what a nice place Regency is! My only concern is that when we met with them to discuss moving my loved one in they said they would provide an "ambassador" to help her get acquainted and integrated into the community. They didn't actually come through on this on their own, I had to remind them what they told me, but the issue did get resolved!

They seem – it seems to be a very welcoming place. The food is relatively good. There has been enough parking whenever I’ve gone to visit. The staff is very friendly and the community is clean and organized.

It’s good a really nice place. Their activities are really good - they have a lot of things to do. The community is clean and the staff is friendly. We were satisfied with the cost for what we got.

They were very clean. The food could have been better, the food can always be better at these places. Other than that I can't think of anything that really needs to be improved. I thought their public relations were good.

The community is alright. It’s clean enough and the staff is friendly. I haven’t had any concerns about the level of activities or the care services. If someone is looking for services for their loved one, this would be a good community to consider.

Sharon Ridener was very helpful and professional. This would have been a viable option for my mother if her circumstances hadn't changed.

Larger rooms and closets skilled nursing on site, reasonable cost

They always smell good. They are pretty clean and the staff has been pretty friendly. They have a pretty good activities set up. There have been a few minor hiccups, but I think that is part of the transition, and they have been quick to respond to the questions and concerns that have come up. So far I think the food has been okay. It's still very new for us, but so far it's been pretty good.

Muy bueno

Excellent facility. However, they provide 3 meals each day. At the present time, we were considering only those that provided one meal.

We toured this community when we were looking into care options for my loved one. The staff were all very friendly and caring, and the facility itself was clean and well kept. Due to our loved one's specific situation one of our main concerns was making sure she was in a very secure environment, and while that was something it looked like they could provide here we found another option that we thought might suit her slightly better.

The activities here are excellent! However, I have heard some of the residents say that the food could be changed in some ways. It's hard to please everyone, but there are times when they have simple sandwiches when they should have had a meal. Also, it could just be the way they prepare it. It's probably easier to bake chicken than it is to fry it, but some people prefer fried chicken. Overall though, we like it. When we were searching, we kept coming back to this one. The room worked for my loved one, and it's just a great value all the way around!

We liked Vicki and Elmcroft a lot. The census was impressive and the residents seemed very happy. Beautiful layout and we liked that there were outdoor areas. Also liked that it is close to where Mom is now.

I thought this community was very nice. The 2 apartments that I looked at were not quite what I had in mind.

Does not provide adequate nursing care for mom's current needs.

The staff is wonderful. They are working with us on price, and the price is fair. Overall I think they are pretty good. The food isn't great, when I've eaten there it's been fine, I think the cook recently changed. They were extremely helpful and nice. They explain everything, I didn't even have to ask a bunch. The communication is very good. There are two sets of couples that live on the site, and know everybody and they are the managers. I really like it there, they are clean and friendly and the residents are friendly.

We toured this community when we were looking into options for my loved one. This was a very nice looking community, it was very clean, it looked nice, and every seemed very friendly. This would have been my top choice, but we were specifically looking for a community that had a hoyer lift. One very handy service they provided was that at the time of our search my loved ones were in VA and couldn't be here for the search, but Elmcroft was able to conduct their care assessment at one of their facilities in VA which would be applicable here.

This is an up-scale feeling facility. The community areas are well kept and gracious in atmosphere. The apartments are just large enough, and take safety into account. The showers are walk-in, with plenty of handrails. Signaling devices are in the bath and bedroom, and tenants wear one around their neck. Residents use their own furniture; pets are allowed. Meals are tasty; alternative meals are offered. If a resident doesn't carefor the choice they've made, they are given other options. All meals are taken in the dining room, with aides accompanying those residents who need ambulatory help. Laundry is done one person at a time. There is a safe and a locked drawer in each room for personal treasures. Hair cuts can be purchased, as well as TP, candy, stationery. There is an exercise room, games and religious services scheduled, outings to malls and restaurants and bus service to medical appointments. I've never met a friendlier staff; they are always polite, caring and concerned. Call buttons are answered promptly, and personal modifications in schedules are cheerfully made, such as changing a bed time or shower time. We have only had glitches when it comes to the medical care that Home Health and the staff nurses provide. Sometimes messages aren't passed on to other staff members, or conflicting care is given. Buses to appointments are dependent on the number of people on the bus and where they have to go. There is no guarantee that the resident will get to the appointment on time, or that the bus will be available to pick them up immediately when the visit is over. But the staff is vigilant about looking for indications of sores, rashes, loss of appetite, or any sympton out of the ordinary. They have voluntarily done personal errands, and helped with cell phones, mail and treats. Seats are assigned for meals, but observation of the interaction between residents may result in a new seat being offered. The residents do seem to take care of each other at meals and games; I don't see much visiting between rooms.

Great place and wonderful people. A larger facility with lots of room and many gathering places for socializing.