Priority Life Care

Great facilty

Absolutely beautiful, however we feel like our Mom wouldn't be completely comfortable here.

Location a problem,dark lobby but upper floor rooms bright and large

She likes this place and we will see when the next appartment will be coming empty.

Atria Eastlake Terrace was visited previously by the family. It was considered as a possibility for both. Biggest issue it does not present a care continum, nursing facility is run by a different part of company and is located nearby.

This is also among my choices. I like Marion Woods very much.

My sister and brother in law went to visit this place. They have it listed in the top two. So now the decision is between this place and the other.

very nice

More expensive but better care (in my opinion). We have been in close contact with them, have seen the facility and like it a lot.

'Very nice. The facility was very clean. No unpleasant smell. Very quiet (but I did get there just at dinner time so most residents were dining. I was impressed. The rooms are large and they seem to accommodate folks making them ''their own''. The only thing that I wasn't so sure about was the staff to resident ratio. And I just don't know what is ''acceptable''. They have 5 aides and a nurse on the daylight shift and then 5 aides on other shifts --- for 66 residents.'

I would recommend the community based on the level of care that your loved one needs. If your loved one needs basic needs this would be a good place. However, if your loved one needs anything additional other than the basic needs, the community doesn't have enough staffing to care for the residents full needs. There are three meals a day served to the residents and the residents have choices to choose from.

My experience with Brookdale is very mixed. I'm pretty upset right now with all the charges being billed to me right now. We have discussed the matter and I thought it was taken care of, only to receive another bill of twice as much. In the beginning everyone was so nice and accommodating, however once we got it in, not so much! We are going to discuss this billing matter tomorrow and if not straightened out we will have to place my mom in another facility.

They have been pretty helpful and everyone on the staff is friendly. I have not heard any complaints from my loved ones about the quality of the meals that are served. The value for the money is pretty good - they really helped us out there.

The residents were not very nice or friendly. They definitely had their cliques. The food was very inconsistent and tasteless - my loved one hated it. The hallways were always wet because they were being cleaned. And then there were always big large fans in the hallways to dry everything out, which was annoying. There were two ladies at the front desk - one was lovely, and one was awful. When things went wrong with my loved one, they would call and let me know, but they left it up to me to dial 911.

I am only going off of what I hear from her daily. They were just bought out by Atria so I know they are going through a transition period. I am comfortable with her being here and I know that she is safe, fed and well taken care of. She has not been the biggest fan of the food served. If I am going off of what I have seen personally, I would recommend Holiday Sterling Court to other families.

The staff is really amazing at Sterling Court. When we have had some concerns (like with housekeeping) and we talked to management and they made improvements but it seems to be going downhill again. There has been quite a bit of turnover so we are still addressing some of these things. They are definitely working on improving these concerns. Dad and [name removed] love the community and the people that are here. They appreciate that they are being listened to and they are happy.

I do think that their memory care area is very small, so it does make it hard for new people to interact with other residents because they are not all on the same level of care.

We chose Las Palmas because of the proximity to my house, the space that the cottages provided, and the location is very convenient and close to a lot of places with a pretty surrounding area. The sales person was the nicest and most attentive out of the places that we looked into. She was warm and friendly from the second that we walked in here. The food is not good at all, the variety on the menu is not very healthy. They serve things like hot dogs, fries, sandwiches, etc. It would be better if they provided healthier options for the residents. They have a lot of options for activities available and they have a swimming pool which is very nice. I would recommend to others looking with the caveat about the food.

My loved one says it's "okay," and feels like some of the services are not as readily available as advertised. But you can access those services by contacting the appropriate person. She seems to have found her way around really well. She has no complaints about cleanliness. They have someone available to provide transportation at an extra cost if you need it, and she's figured out how to order food from Publix. There's been some staff turnover. They had a really good handyman who had some health issues and had to leave, and they haven't found a replacement for the manger either. They haven't been having some of the activities because they're short-staffed. She really liked the exercise class when they were offering it. My loved one likes the breakfasts, but overall thinks they have too many soft, starchy foods and not enough fresh foods. She's sent me pictures of her living quarters, and the apartments are like studio apartments. You walk in and there's a sink and a refrigerator and cabinets along one side, and then areas for sleeping and living , and a little balcony. She has a bathroom and a closet as well. It's as much as she needs. For just her, she doesn't need anything more than that. And I think she's doing fine and has settled in very well.

I would suggest placing your loved one here. This seems to be more hospitable here than some other communities. The staff communication is good with the families.