Senior Lifestyle - Main

We moved our mother to Copper Springs Memory Care in May of 2019 and they have great. Mom was a little difficult at first but the staff worked diligently to get to know mom's behavior's and mom learned theirs. Staff is working directly with her healthcare provider to get her medication regiment correct. Our family is very pleased with Copper Springs.

Is a very nice place. Friendly staff and very clean. There is a variety of activities but resident has to want to go to them.

Everything looks good but I'm most interested in Independent living. I am comparing this facility with others in the area and the expense involved. The folks I met were/are great. No decision can be/will be made for awhile.

Seems like a really nice place, very nice staff. Physical building and spaces were adequate, and comfortable. I did feel that they were a bit over-selling the place, and it was hard to know how genuine they were being. The woman who toured us had only been there 3 months and another staff we spoke to was also fairly new. And it definitely seemed when we visited that they were under-staffed. 36 residents and I only saw a couple direct care staff. Since this one was all memory care residents, they were very needy, and I just didn't see enough people to help all the residents. Price was reasonable though, and they have only 2 tiers of care, so it seems that there would be no surprises every month in the costs. They also would allow residents to move from a single room to a shared room when available if family needed to keep expenses down. I would not cross it off the list, but would need to investigate further and ask about staff ratios, etc.

The staff and residents are friendly and caring. All residents say they are happy living there. The apartments, grounds and buildings are nice and laid out well. The fountains, fireplaces and courtyard are enjoyed and much appreciated. They have planned off campus activities once a week. Residents say they used to have more. They offer movies, exercise classes, arts and crafts, wii bowling, wii golf and many other fun and healthy activities. I know it takes a lot to upkeep and provide everything they do, however it seems to me and everyone else I've discussed this with that the money charged to live in all of the retirement communities is too high. Courtyard Fountains is priced fairly in comparison with others. They have an ongoing problem with remotes for the garages. They can stop working a couple of times per month. I've been told they don't have current plans to fix this as they don't want to spend the money. This is not good or safe for residents. Many do not have the best physical condition. They have to backup when it doesn't work and find somewhere else to park and/or walk into the garage and see if they can open it from the inside. Then get their car and drive into the garage. Myself and other residents and family members hope they change their mind and fix this soon. I wish they offered some in home care. At least help with medications, so residents could stay in their independent apartments longer. It is very expensive to bring someone in from the outside and stepping up to dependent care is extremely expensive. I'm glad they have a beauty salon with good stylists and now have a manicurist. They have a mini store open from 1-2 which is nice and helpful. The food is very good except the meat can tend to be tough more often than it should. I know this can happen anywhere sometimes. I like that they have set meal times and in addition a Bistro café with a nice offering of food so that residents can have something to eat if they miss the set meal times. They put out cookies, coffee and water in a couple of locations twice a day and snacks once a day. This is nice and appreciated. They also have a happy hour before dinner and many residents enjoy this social time. Overall I do like Courtyard Fountains and I'm glad to have my parent there. They are happy to be living there and I do recommend them to others. Thank you!

Loved the layout of the community. Loved to watch the residents join in to the music. Residents seemed happy. Looking for someplace closer to home since I plan on visiting daily.

Very nice, a little dated.

I toured today. Staff seems friendly, called residents by name. They also have Assisted living here but Memory Care is on the 3rd floor & locked. Very clean, no odors, nice furniture. Didn't see many residents here there were several eating popcorn & watching a movie. Didn't sample food but they have 2 choices & option for "alway available" foods. $3,000 move in fee * provide own furniture.

It's a lovely place, My concerns were one the cost, 5% annual increase and it seemed geared to an older population. In 7 years if I could afford it, this would be the pace.

We placed our sister in Legacy @ Wellspring 9 months ago and have been very pleased with her care and attention given by the staff. The Director of the unit stayed over for her admission so her admission procedure would go smoothly. If we have a concern we voice it and it is addressed. My sister and I appreciate that we can ask any of the staff questions about our sister's status and they are able to assist. It has given us great piece of mind knowing she is well cared for and her needs are being met.

Very nice, they offer quite a bit. Mom is really enjoying it. Parking, transportation, trips, events and more. Chef from Strathallan, but meals don't seem to be quite the Strathallan level. I think part or the issue is an imposer Baywinde budget, which keeps the portions quite small. People that have been there a while say that the meals were much better in the past. For the premium price the meals fall short.

Absence of a pool was a drawback for me but very nice place

The main facilities were excellent, however, the independent living rooms were too small and 26 years old.

[Name removed] was great, very knowledgeable. The place was clean, bright and staff was nice. Worth looking into

[Name removed] was very helpful;provided lots of info. The building, rooms, and exterior were well maintained. Nicole and any other staff we encountered were all friendly. It was our first site tour so not ready to say this is the best but if my dad decides he’s ready to move out of his home, Canfield Place will definitely be considered.

Urban feel great for residents in the city; our dad is more of a suburban guy. Lack of greenery and smaller rooms may not have suited him. The on-site rehab is a plus for continuity of care.

Friendly staff, clean environment, Studio rooms really nice. Music entertainment, private areas and Courtyard added to a comfortable home atmosphere.

My parents were one of the first to move to the Sheridan. As it took some time to adjust, my mom was extremely thrilled and so happy to be in a place she felt safe, cared for and she couldn’t say enough good things about the staff. To her, it was like having her grandchildren around…and that meant everything. As it has been difficult for my dad since my mom’s passing last September, and then moving last month to Memory Care, he has adjusted so much more than we expected and I owe a lot of that to your staff. Especially in this last month in Memory Care, [Name removed] and her staff have done an exceptional job in making my dad feel comfortable and at peace in his new home. They have given the best quality care for my dad and really try to create a sense of community and family. They all really step up to the plate and go above and beyond in the midst of their busy, hectic jobs every day and it doesn’t go unnoticed.

Beautiful Facility. [Name removed] was so energetic and engaging and kind. The residents were lively and engaged, and I arrived during exercise class and was invited to join while I was waiting to meet [Name removed] . Unfortunately, Park Creek Place is outside our budget, so we will Pass.

Nice size rooms, lots of closet space. Apartment was on the 14th floor and momma said no to the location. I personally didn't like the garage. I thought it was way too dark down there.