Sonida Senior Living

Friendliness of staff would be a 5 if I had received a return phone call room the intake nurse. FELT VERY DISRESPECTED. CNAS DID NOT GO OUT OF THEIR WAY TO INTERACT WITH ANYNODY. EVERY TIME I WAS THERE. THEY WERE JUST SITTING TALKING TO EACH OTHER. It seems okay. But I live out of state and was not witness to direct care. Most staff is very friendly. If a chance. When I approached the CNAs they were friendly enough and reassuring. Having been in Healthcare. Cannot believe the have so much time to sit around VA interacting with the residents. Food looked pretty good and always plenty of it. From what I have seen on the FB page seems like there is plenty of activities going on. Now that she is moved to the memory care unit looks like they keep her involved.

I would absolutely recommend The Waterford on Cooper to friends and family!

I just get a really personal feeling at The Waterford. They treat my mom like she's their mom, which I appreciate greatly. They communicate really well back and forth with me. It has been just a wonderful experience.

It's a lovely facility with very friendly staff that really take the time to make the residents feel welcome. The residents are a friendly group also. Mom is happy here and really likes the food! This is a quality place at a reasonable price. I would definitely recommend Crown Pointe Retirement Community to others.

Absolute wonderful experience moving in!! The place is beautiful and working with [name removed] was delightful!! We found the perfect location!! Looking forward to my sister in-law experience here! She will fit right in!

I really liked this community, but it is a 3 story also and I thought that a smaller single floor facility was easier for my loved one to adjust to. Her apartment is between nurses station, hairdresser and dining room, in another community. It doesn't get much better.

I would highly recommend the community and suggest that you check the community out to see if it is a good fit. My loved one is very happy here. The staff communication with the family has been good, and they are proactive to reaching out to me if they need something. There are two meals that are included in my loved one's plan.

I really like the atmosphere, the smiles from the workers. Food is good with a beautiful dining room. I love my therapy they do a good job, I wouldn’t trade them for the world, they are lovable, and kind. I highly recommend The Waterford I am very happy here.

I liked this community. I would want to go here when it is time. There were different personalities and I feel it wouldn't have worked for my loved one.

I found the staff to be very friendly, down to earth, and easy to work with. I would recommend the community to others for their loved ones. The staff communication is very good with the family. They are upfront and communicative and they answer all our questions quickly. My loved one enjoys the meals offered. There are three meals a day served to the residents. There are a few substitutions that the residents are able to make. They have a good staff to resident ratio in the memory care unit, and this is a big plus for us.

Their compassion and communication with the family is top notch! They show compassion with both the residents and family. Lack of having a driver, caused a lot of cancelation of activities. They have a new driver, so I am looking forward to weather permitting activities.

We picked this communit, because of The location and offerings for the residents. They embraced Dad and his sense of humor, knew how to handle a cranky old veteran, and won him over in a few days. The office can communicate better.

I think the size of the facility is good, it is not too big and you do not get lost in the shuffle. They do also have a separate wing for memory care and assisted living and I do like that. The locaiton is really good for us so that has worked out great too. The staff are all very friendly as well.

My loved one was here a short period of time. It was very clean. The care was good. The staff was great. They were really good, and there was no complaints. We picked this community, because of the location, and it was easy to get to.

All was done very well. They were the friendliest of all communities I visited. The staff knew the residents by name. It was a great community.

They have been super cooperative, and supportive. The interaction with the staff has been positive. The residents rave about the food. My loved one is having a lot of fun with the activities. We picked this community, because of the availiability, cleanilness, friendliness, and the location was close to other familiy members. I would recommend to other families.

They had an excellent ambassador who gave us the initial tour. Everyone is very friendly. They can maybe add more outside events with the residents? Also help with simple hygiene for elderly folks. My dad is very thankful we found this place for him

We toured with The Rose of Round Rock and it was nice and seemed be a nice facility with a good memory care unit.

My dad was in memory care. The staff and management was very good to us. It’s hard to put your family member In an assisted living or nursing home. If I had to do it over again I would put them back at Summit Place. Thanks for everything that you did for my dad.

The facility and staff were great. Very helpful and friendly. Facility is top notch. The food was bland and not appealing to look at.