Sonida Senior Living

This community is dirty. It needed new carpet. My loved didn't have a nurse for months. The community is slow at hiring new nurses, and my loved one waited a while for a new nurse. The staff is overworked and not enough workers

We chose this community because of the availability they had in a tight time frame. The room sizes were very nice, plenty of square footage. The community was clean and well maintained. The lunch was not the best, but my husband liked it. Also, we did not realize it was more apartment type living, so you needed to bring your own grooming supplies for your stay. I thought it was a little on the pricey side, but I would recommend The Wellington at Springfield.

I would not go there again. It was a very bad experience. They got his blood testing all screwed up. They did a bad job taking his blood so he had a lot of bruises. The food was awful. The room sizes were good.

The facility is fine, management was very good. The food was good. Some of the aides were not reliable, some were okay. I did address the issue with management and it was taken care of. The room sizes were good. They have an outdoor space for residents to use.

We only have limited knowledge to pull from since we have not been able to visit in a number of months. The room size is good. The layout is a little confusing. You do have to know how to get back to your area. My mom is not thrilled with the food. They have an outdoor courtyard for residents to use.

The staffing was a constant problem with constant turnover. The caregivers were very friendly. We chose this community because of its proximity to his house so there would be less transition for visitors, friends, and doctors. The food was adequate but not really as promised. The building was very clean and he had a patio off his room .

They are all for show no substance. Room sizes are pretty good. The food was alright. Things went down hill the whole time we were there. Optic were good but no follow through. They had a central courtyard and a covered patio.

The food is mediocre. They do not have many activities. They have been doing their best during the quarantine. The room sizes are adequate. They do not have much outdoor space. The layout of the community is acceptable. The staff for the most part are good.

First impression of walking into an dining room with old decor is a downer - I felt like I was walking into my mothers nursing home, sorry... everything was clean and smelt fine but just looked old - and the resident playing the piano during diner was absolutely awesome! The residents were friendly and the staff knew them by name. 3 meals a day Weekly housekeeping, linens changed All utilities paid except phone Garbage pickup daily Resident little store Barber/salon shop Happy hour Friday’s Wednesday stringed pickers playing music Thursday music Friday Gospel Music Dad would love all this [Name removed] was great and thorough as she showed us around.

Average compared to [community names removed]. High personnel turnover.

The residents are very friendly and welcoming. The food is always good on the days when we eat with my mom. The common areas of the community are open, airy and bright.

Good atmosphere, nice 1 bedrooms, but no studios in assisted living

Not what we were looking for. We need a full skilled nursing facility and this is not one. Nice place just did not serve our needs.

Nice place, has some potential. Apartments are nice size. Located away from busy traffic is nice but still may be difficult to get to on busy days for visits

Nice except rooms/apts are smaller, no doors between sleeping area and living room. Priced good, near current resident.

Curb appeal reminded us of a nursing home. Small facility. Small bedrooms. Clean and very welcoming.

Nice environment. [Name removed] was super nice and very helpful. Apartments seemed a bit small in comparison with other communities. Additional Person cost is high $1500.

Parents have lived there over 5 yrs. In the last years a quick downturn. Food, nursing,and care-all deteriorated. Fees have gone up and they try to raise rates any way they can-nursing levels, food, staff.. But you don't receive the improved care. You have to be on your toes and end up providing care. Then you are hassled by nursing director. So the way the rate cost on the scale is not accurate. It is high. So use your sense and know that the in the door presentation is off the charts. But buyer beware.

I’m not a fan. They could do a lot better. Spend time monitoring the place. I could go through a list of things that could be more professionally handled. Dirty clothes that sits for two weeks. Ungloved hands dispensing meds, and food. Meds not dispensed at all. Last week a woman asked me for help. The aide left her in the dining room and forgot to take her back to her room. Unmonitored community room in the memory care unit. That is getting better. I could go on, but you get what I’m saying. It doesn’t take much to get it professionally run but they don’t seem to want to do it.

Overall my Mother-in-law has settled in, and she loves her room. I would say the biggest complaint she has and I have to agree with her would be the food! When you get in that position to have to go to a home, you look forward to a good experience in the dining room. They need a good cook and good quality food. Unfortunately that not the case. If your meals are important to you, I wouldn't recommend this place.