Spectrum Retirement

The food is deplorable according to my mother in law and her friends. They have nice size rooms. The concierge is great. They don't always listen to the residents. They have an outdoor space for residents. The staff that I have met are very friendly. In the last 6-8 months, the food has gone downhill. Everything is overcooked. They often forget things like salad dressing, milk, salt, and pepper, and even when reminded they don't bring it out.

My Mom, a resident of Gardens at Ocotillo, was temporarily spending time in a rehab facility. It wasn't until I would go from rehab facility back to Gardens at Ocotillo that it hit me how clean, bright, and full of life Gardens is. When you walk in, you feel as if you are in a hotel. It always smells clean, and the decorations and bright light flooding in make you feel happy to be there! The staff is kind and helpful, and always engages with my Mom and step-dad.

The facility is beautiful and the people are nice. However, since October 2019 the selection of food in the dinning room has drastically declined. There used to be 2-3 selections each day plus an "all the time menu". Now there is one main course selection each meal. The dinning room is running out of the main course even when you get to dinner as early as 5:30. This is so disappointing!! I have a medical need that this facilities great menu ( now gone) assisted me in fullfilling in a health way. Plus WE PAY AN ARM AND LEG TO LIVE HERE, WHERE'S THE BEAUTIFUL MENU?? House keeping forgets to come unless you remind them.

As much as love as I know they provide to my family member every single day there I do feel some issues as no place will ever be perfect. My family member does not always change clothes every day which was on her list to provide. In addition, some times her bed is not made and bathroom cleaned until I ask for housekeeping. I love all the entertainment and activities but would love more variety especially on Sundays seems like a lull in events. Movies at night are not amazing so hoping they can get more musicals as so many residents love music. More outings would be nice as they look forward to them!

It is a beautiful place with great food. I really appreciate the dedicated and long-term staff who have always been very kind to my mother.

Happy cheerful community.

We moved here for aa clean, well maintained, secure roof over our heads; transportation as needed; and food services. Overall: 4 Star Maintenance: 5 Star Housekeeping: 4 Star Security: 4 Star Transportation: 3 Star Food Services: Dining room: 3 Star Food: 1 Star. (Terrible)

The people we met were nice. This is a beautiful community and the room they showed us was lovely. The room was a little farther away from the dining room than we would have liked. This community seemed to be more for independent residents.

The person that took us on tour was friendly. This community looked very nice. They seem to offer some nice amenities. This community just seemed a little to large for our loved one.

This is a beautiful community. My mom had previously lived here, and we had thought of bringing her back after her stay in the hospital, but we needed more of an assisted living community. The staff is very friendly and caring. And it is a very clean and well-maintained community. I would definitely recommend this community!

Everything was really awesome. I'm looking for a place for my mother and she only goes for the best! The only negative was the food, particularly the portion size. The food was tasty but the portions were all wrong. I eat more protein, low fat and low-to-no sugar. I had grilled fish and only received half of a filet. That was not enough. The vegetable and baked potato portions were huge and I could not finish them. They were out of proportion compared to the fish. Otherwise, it was tasty.

I have no complaints about the tour I had received at this community. The building was nicely maintained and everything was very clean which is always a positive to see. I just think this place would be better for my mother if she was looking more into the independent living then the assisted living.

My tour of the Lombard Place Assisted Living went great. The staff was very friendly and helpful, they answered all of the questions I had. The place seemed clean and well maintained. The decision came down to location. Other than that this community was great.

The community overall had an institutional look. It was old and outdated. The layout was not that great. It had a hotel feel to it, long hallways to the rooms. There was a lot of residents and the place seemed a bit crowded, My loved one enjoys her privacy and quiet time and for her, this place was a bit loud. The room they showed us during our tour was redone, new paint and new carpet. The staff were al very friendly and answered all of my questions.

This community was nice, however I fell it was a little pricy for the services offered. The staff I met were nice and the community was clean.

This is a nice facility and there are some good people here. My mother is doing well, but my father has been in the hospital for a while now. It is a good looking facility, everything is pretty well-kept. The staff was very helpful when we needed some extra help. They did care for my parents well. There are nice activities offered for the residents. The food is nice, they enjoyed the meals. Some of the staff and caregivers really cared about my parents. I would recommend it.

Our mom moved into Cedar Lake shortly after it opened. After visiting other facilities, Cedar Lake was our choice for mom. It was clean, brand new and not as large as others. But what truly made our decision was the employees! I have found each of them caring, knowledgeable and sincerely helpful. I love how they know each residence name and any time I go to visit they know exactly where mom is. Our Mom is happy and you know when Mom is happy everyone is happy !

My husband is doing pretty well here at HIghPointe some things are better than others. It is a nice looking community never had any concerns with that. The meals are okay some meals are better then others. It has been an okay experience so far the staff has been kind and helpful to us with everything. This is a community that I would recommend to family and friends.

Rated care services lower than what I probably should have, but there is a problem with providing some service that was promised.

The activities they offered when my mom first moved it was more entertaining things and now it is shopping.