Spectrum Retirement

Green Oaks Senior Living was great. the staff members were overall great. It is a nice facility that is clean and bright. Based on the experience we have had so far, we would definitely recommend this community to other families

It's the element of regiment and routine that I found comforting. They could improve by having a nurse practitioner along with a physician that can make necessary adjustments readily. Because they did have an NP that would see mom routinely, but it was more fluff than substance. And in her wind down, they didn't seem to appreciate I chose my own hospice care team to see her through her final weeks. Hope this helps. I saw quite a deep decline that may not have happened if they at least had a skilled practitioner on site. Her last weeks were eminent. Overall I found Gardens well above average. I did, however, find the cost too steep near her end. I found that overall Gardens of Ocotillo is a good community for a senior, but isn't recommended for individuals with a more progressive stage of Alzheimers and Physical Disabilities.

My loved one was previously a resident at Mason Assisted Living and Memory Care and the experience was good. Based on our experience, I would recommend this facility to others. The staff are very tuned into the needs of the residents. As for Memory Care, I have no experience on that side of the facility.

Choosing this facility was easy since this was the place my mother in law liked best. Now that she is placed there, my husband and I feel like we have our life back. Since she has no concept of time we don’t feel guilty not seeing her as often as we would have, had she chosen a place closer to where we lived. We had six months of her living in our home so we got a good sense of her quirky and forgetful memory. This helps us know that when she tells us something, what is likely based on fact, and what is based on the perception of her poor memory. The one thing I hope Peakview is consistent with is helping to make sure she is keeping her portable O2 tank charged and on her person if and when she ventures out of her apartment. The staff have been friendly and accommodating when we visit, usually every 1-2 weeks. I feel that she is well looked after, and it was the right move for all concerned.

Staff is caring and friendly. Overall clean and welcoming environment. Many activities and amenities offered. Limited transportation , just weekly shopping and Dr appts. Expensive but probably commensurate with other places. There was large price increase after 6 months stay for my mom.

[name removed] was always very upbeat, friendly and made my mother happy. I never ate the food, but sometimes it smelled very greasy.

To be patient as they adjust to being there and the place gets to know them and their needs. Very professional but welcoming and homey. They were very helpful.

We have mixed feelings about The Enclave at Gilbert Senior Living. The staff has almost completely turned over since my mom went to live there. The front office staff (management) has completely changed with the exception of the front desk staff. They are having trouble with turnover in the house keeping staff. She is supposed to have her apartment cleaned bi-weekly but that hasn't happened since January 2024. The food was great in the beginning. The tremendous amount of turn over in kitchen/wait staff has caused many a dispute to spill over into the dinner room from the kitchen area causing the residents to feel uncomfortable while eating meals. The food itself went from incredible in quality to over salted/over spiced to the point of being almost inedible at times. They just hired another "New Chef" & things are improving. Hopefully this will be the start of an upswing in food quality. Not to mention that there was just a monthly rent hike of over 3%. The activities are mostly before dinner. Nothing really goes on past the dinner hour. Although the activities are very fun for the residents. My mom has appreciated using the physical therapy at the residence for her needs. The pool is well maintained. The staff has been very understanding & helpful when needed. It is a clean & well maintained facility & I am glad we found it.

As with anywhere you go, you need to be there and followup on the care. We have had trouble with mom getting her showers. We keep up with that and still have trouble at times. We did install a camera so we can see more what's going on in her room. I really like the amount of activities they provide.

My situation was extremely fluid and dynamic to the point of having to be signed, sealed, delivered within 48 hours. She was fantastic in making sure we had everything filled out correctly, and that the process was smooth. I would tell a friend to check it out because it was best that I found, great rooms, good staff. I would also tell them that [name removed) was amazing to work with.

We chose The Oaks because of the new construction and the cleanliness of the facility. Staff are wonderful. But mom keeps hoping they will offer an older musical or movie in the theater. Everything is too current for her liking.

We have been at Las Soleras for 3 years, like all places it has days and dozens but diligently works for better. Beautiful and well-maintained. Friendly and professional staff. Good food, excellent chef. Macy fun activities!

The staff always takes time to talk with me. Takes good care of my mom. Excellent place, nice people.

I hope you would also consider doing a survey with the residents as they are the best judge of what you are asking. I haven't eaten there and therefore, I don't have an opinion of the food. I don't participate in activities - once again, the residents are the best judge. Just my 2 cents!

Sr staff very good lot of turnover in other positions but hire nice people overall. Other tenants very friendly overall happy with green oaks.

The facility itself is great. Speak up with nurses and assistants if you would like something just because the amount of people they deal with and the turnover.

. The experience at The Oaks was "A+" all the way around, could not have chosen a nicer facility. Unfortunately, my father passed away last September. We did his hospice there as well. Cannot thank the staff enough for their care in his final days. Everyone that we encountered was so nice and great to my father. He was very well taken care of.

I would recommend the facility. The staff and administrators are friendly and approachable. I believe they genuinely care about the tenants. We chose Peakview for its fresh, new appearance, the outstanding food we ate at a guest luncheon, and the bright, light quality of my father's apartment. Our biggest priority was the proximity to my sister's home--five minute drive. Another very important factor was that Peakview had a nurse 24/7 on each of its two floors. Unfortunately, the chef that cooked our wonderful meal was gone by the time we moved in. The meals are now hit and miss and my father would say, "occasionally awful."

It's a great option, and friendly. We picked this community for the overall value.We find the food specials lacking but they have some good alternatives. I would recommend.

All the staff are very nice and helpful. My mom struggled with a new health problem and staff was observant and concerned, they could recognize a change and care takers got the nurse involved. This feedback is for an Assisted Living resident. Housekeeping and laundry schedules are assigned days and staff stay on schedule. There is not a big menu, but the choices are sufficient. The bistro has been closed since the pandemic, so snacks are not included- there are no snacks available. I'm the POA and they don't communicate in advance of care, e.g house dr gives meds that get ordered and then I'm told. They don't call me during the Dr visit. Move in process was smooth and they were accommodating. Definitely educate newcomers to understand the care plans because Assisted Living charges an additional $500/month as a supervision fee (required and added to monthly rent) everything is extra, e.g. toiletry is an extra $500/month, escort to and from dining room and activities is an extra $500, etc. managing meds is a minimum $500/month plus meds and plus $400 extra/month up to 2 insulin shots per day. All senior living communities garage for a care plan, be sure you know what that means. My recommendation is that "all" staff, especially those going into the rooms, need name tags. Do a better job acclimating new residents. I would recommend the facility.