StoryPoint Group, LLC

I love Lincoln Square. They treated my Mom and I like family. They always took extra time to talk to us and to check on my Mom and make sure she was doing well. My Mom loved the food, the activities and the community! We will both miss it, my Mom has had to transition to a memory care facility otherwise we would still be there.

We were very impressed with the cleanliness, organization, friendly/knowledgeable staff and the overall happiness of the residents. We are on their waitlist…very excited to join Independence Village!

It is very nice. Staff is very friendly. Couldn't ask for anything better.

Absolutely a positive experience. Lots of activities. Staff treats you like you are the last person on earth. All the staff does a great job. Just the push of a button gets you help.

Very helpful- very anxious to help whenever I ask for it. Go beyond what is required.

Independence Village Pella has been the best I have visited. I was so impressed with the facility, staff and residents. So engaging and happy. I haven't found another facility that compares!

EVERY employee has been VERY helpful and kind. Congratulations to your HR department.

The facilities and staff are excellent. Any problems that did arise in our situation were dealt with in a timely manner. Our family member was treated with respect. The activities were geared to the resident's ability.

Mom lived independently in Florida for 20 years until her eyesight failed, and a fall required hospitalization. Coming back to live in Grove City around family seemed to be the best choice. At StoryPoint, she lived independently, made great friends and was close to family- a perfect situation given her age and abilities. The staff at StoryPoint was the reason this choice worked so well for my mom! They are fantastic! From the directors and coordinators to the aides, therapists, custodians, housekeepers and volunteers…everyone goes above and beyond what they need to do! The StoryPoint staff is extremely creative and love to promote resident interaction with outings, parties, costumes, fun-filled activities, great food and desserts! Mom always looked forward to the weekly Bingo events along with all the card games and creative art classes! Thanks to StoryPoint in Grove City, Mom was able to enjoy all of her last years actively, happily and safely!!!

Bayfield stands out above the other Assisted Livings I toured. They are clean, the staff is so friendly and attentive, and the environment is very inviting. Caregivers had genuine connections with the residents, there were fun activities going on, and the kitchen was cooking what smelled like an amazing dinner! I can’t wait until it is time to move my loved ones in.

The staff at StoryPoint goes above and beyond to create a safe, active, loving, and positive environment. My grandma especially loved the activities. Every day she was kept busy with activities ranging from Bingo, to exercise, to cards, and a variety of crafts. She never became bored, because the staff always found ways to keep things new and fresh. As a result of the activities she was able to quickly create new friendships with residents and with staff. When my grandma needed extra care, the entire staff was incredibly helpful and communicative, making things easier for not just my grandma, but our entire family. The bond my grandma had with the team of people who make StoryPoint run was very special. She was loved by them and loved them in return. They became a second family to all of us, and we are forever grateful to them for my Grandma's time at StoryPoint so filled with love and fun.

Lincoln Square 's staff have been helpful and friendly Shannon the manager was very easy to work with, my dad's. The one who eats the meals I think there have been some things he hasn't liked, but for the most part, he seems content. he does complain that the dining room is too cold, and he always has to wear a coat, I believe Lincoln Square gives a lot of value for the older adults that are there they give them choices in their meals, give them light housekeeping, give them activities that they can participate in. My dad tells me he's made friends. This is what I'm most happiest about because he was living by himself, and I think he was lonely.

Woodlawn Meadows has kind, loving, supportive, understanding staff!! I have dropped in MANY times since Mom's been there. ALL different times of day and as late as 8:30pm. I have never seen a mess or an odd smell. Extremely caring, with a family feeling. It feels as if the caregivers want to be there caring for the residents. Even when there's been a snafu, the people in charge have worked tirelessly to get it solved as quickly as possible. They have also taken responsibility when something has fallen through the cracks. Trust is important and I have it for Woodlawn. They JUST got in a new chef; which is good!!! But my rating is based on the past food experience. I have zero experience w/this new chef. So I don't feel this could be a fair representation of current food options. The staff is always encouraging residents to participate. There's consistent activity options. I can not over state the relief of knowing my mom is safe and well cared for. Even when she's difficult she is treated w/kindness and empathy. I have also seen other residence needing extra attention and it is always given in a reasonable response time.

My loved one is currently a resident at Maple Lake Assisted Living and Memory Care. This facility is truly a caring place for your loved one. The staff is great, but the night cook needs customer service training. I would rate her at a 1. The food is good, but I hear a lot that well you can't have that because we have run out or I didn't have time to make that. The cleanliness, friendliness and activities are great. The value for cost is good. I would recommend Maple Lake Assisted Living and Memory Care to family and friends.

The aides, housekeeping, and nursing staff at StoryPoint Fort Wayne West are all very caring and friendly. They quickly learned my loved one's name and are nice to my loved one. There is a definite lack of communication between the nursing staff and the therapist. The meals on the Assisted Living side are ordered, plated, and served. On the Memory Care side, the staff comes around with trays of what appears to be the leftovers from the Assisted Living side. They offer it to the residents in a very confusing order, and there isn't enough of each item for everyone. Quite often, they run out of something before they get to my loved one. My loved one is then left with no choices. My loved one also tends to have one (at most) two items on her plate at a time. Never does she have a dinner plate with a meal on it. It's bits and pieces and scraps of food at a time. Compared to many that we toured, I would recommend Storypoint Fort Wayne West. However, the Assisted Living side functions far better than the Memory Care side.

What we like the most about the Independence Village of Zionsville West is the fact that everyone is so friendly to our loved one, and we like the different activity offerings. They have different things like movies, games, group socialization, outings, shopping trips and church services. We would recommend Independence Village to other families looking for a place for their loved one.

My experience is one of caring staff, well rounded activities to meet residents needs. Food id fresh and meeting residents needs and wants. Cleanliness is good. Home like surroundings.

People here ask my opinion and try to make my stay here enjoyable and personal. Most always call me by my name ( not hey, or hey you)

Both of my parents reside in the Memory Care wing at Glen Abbey. The care staff is attentive, patient and kind. The Director is very approachable and always makes time to answer any questions we may have.

My loved one is currently a resident at StoryPoint Fairfield and overall her experience at this facility has been great, so far. The cleanliness and friendliness are great. The staff and care services are also great. The facility is pricey, so I rated that a little bit lower. This facility is great! I would recommend StoryPoint Fairfield to family and friends.