StoryPoint Group, LLC

Just before the Holidays our loved one went into their care. Very difficult time to make this decision but with the complete staff to assist us, we made it through the 6 weeks that we had left. I do mean everyone. They cared for us visiting and always asking if we thought everything was okay with our loved one. I was so relieved to be in this place of care.

My mother in law was in memory care at independence village of avon. We had a great experience. Allstaff is very helpful and friendly. [name removed] from maintenance was great . Management team was greatand helpful. The team is very knowledgeable and helpful when my mom needed hospice or any care help.

When I entered this place it was very clean. I loved the fireplace on entering and staff was so kind and friendly. Memory care where my family resides was very clean and nurse was very knowledgeable. I am glad that my brother choose this place for my sister.

My tour of the facility was very impressive. I chose Provision Living because of the bright clean facility and the staff was up beat always willing to help. My choice was correct, they were so caring. My husband was only there 6 days when he passed. My only concern was that a caregiver logged that my husband was not breathing at 11:30 pm and I was called approx 2:00 am. They did call 3 times & lvmtc. I was exhausted & slept through. I called and they helped me through what I needed to do. I was disappointed in the refund process for the balance of days in the month, which took 2 months.

Very expensive! I was in a panic. Not many choices. I would recommend to others.

StoryPoint Union is a beautiful facility and they took wonderful care of our mother. The staff was very friendly and showered our mother with attention. Our mother was in the Enhanced Care Unit and we were able to pick and choose what services our mother received to meet her specific and changing needs. There were regular activities planned for the assisted living side of the facility. However, many of these activities were not appropriate for the residents living on enhanced living side of the facility. They needed separate activities planned and specifically designed for the higher needs residents on the enhanced living side.

Dad has been very welcomed at Independence Village of Ames. He has so many people to talk to and always has something to do. He is enjoying that socialization . We also appreciate that he has his own new home where he could bring his own things. Having an apartment that is all his is a great transformation from his house. Thank you to all the staff that have been so friendly and welcoming.

StoryPoint Mequon is very special! It has been my Mom’s home for 3 years. The staff are very special people! They give my mom encouragement to attend activities but also respect her privacy if she just wants to watch tv in her apartment. The food is delicious and nutritious! Their desserts are extra special, which is important since dessert is her favorite part of the meal! There is a salon that Mom loves to have her hair washed and cut regularly. Podiatrist that cuts her toenails regularly. Every staff member shows so much TLC. It makes me smile to see them in action.

Overall, we've been very happy with the experience with Storypoint. When we were getting ready to move my mother-in-law into a facility, we looked at about eight different ones. This one was head and shoulders better than all the rest. They are a little more expensive, but the place is clean, pleasant, and they take good care of her. I guess you get what you pay for. I highly recommend it.

We couldn’t ask for my dad to have a better place to call home. The facility is beautiful, and the apartments are very spacious and bright. The staff are very accommodating and treat everyone like family. [name removed] does an amazing job at making sure that dad attends all of the activities to keep him active during the day, which put us at ease knowing he’s not just sitting in his room alone.

My mother says the food is delicious. The staff is very pleasant. They are meeting all of my mother's needs. My mother's great grandsons thought it was "so cool" to have your own ice cream machine. And, I am enjoying it as well.

We are so grateful to the leaders and staff for the care they provide our family. They supported us during a difficult relocation from northern Michigan. Mom passed within a couple of weeks of arriving at GV and then Dad needed support. [name removed], [name removed], [name removed]and their teams, worked with us as if we were their own family. They not only take good care of their residents but the resident’s families as well. This engaged approach allows us to feel confident in the care provided to Dad. This facility is smaller in number of units, which was perfect for our needs. Mom and Dad lived for 30 years off the grid, enjoying the beautiful U.P.. We worried that the move to Grand Villages was going to be a tough adjustment. It has been a comfortable “next step”. Thank you to the team at Grand Villages!

This facility is so clean and beautiful! It feels just like home. The food is delicious and hot, there are so many activities offered, maintenance quickly responds if needed and the apartments are large and spacious. The Executive Director and her team are so special and loving. This place is exceptional!!

This place provided special care for a special patient. They promised to work with me as his condition declined and they did just that to the end. Compassion for the family starts at the top and is carried through to staff and then to patient. A positive attitude and energy in all things and patience when necessary. Recommend this place to others constantly

I chose to live here though I am not retired. Move the amenities and community. The management team is exceptional and the staff is very caring! Personally enjoy the pets residing or resting.

Being new residents of only three months, I would like to give our whole hearted endorsement to Independence Village of Brighton. The staff and residents are very friendly and willing to help when asked. The calendar is literally stacked with several options. I have to keep my eyes wide open so as not to miss anything!

My overall experience was very positive, the executive director took me on a tour of the facility, very impressive with the facility and the knowledge of the director. Highly recommended fir anyone looking for a facility that offers everything one could ask for.

Very outgoing staff that is very friendly and helpful to all residents.

This is a nice and clean place. The staff is kind and gracious. The leadership lead by example and they are nice and attentive. This is a great place to be. You will not be disappointed and will love every minute of it.

Cleanliness was a big reason we chose this facility. That plus the staff to resident ratio, which is good here. They're very friendly and help the residents with care as well as doing a number of activities.