Turnaround Solutions

Rock Creek was nice. We were very interested, but the location was not good for me, as it was too far.

I have enjoyed living here and looking forward to them getting a better handle in organizing the facility and especially having the food situation corrected. It is a clean facility. There is construction traffic, which brought in lots of dust and mud. There is not a janitor or an outside person to do clean up. Hopefully next year will be better when all the construction is complete. This is new facility. It is very nice but lots of new people that do not know what they are doing. The food is good, no complaints with the taste or the chefs selections – but they are challenged with employees. It takes an hour and a half just to get served. This at times leaves the food to be cold at times. I have heard of others who were sick and had to get their food delivered to their rooms, never getting anything they ordered. They also run out of food like bacon and ice cream. Activities are just getting built up, again this is a new facility. The outings are nice but they seem to have issues communicating if something is canceled. There also are times when I have shown up to an activity

My loved ones seem to be pretty comfortable there. It is clean and nice and everyone is friendly. There have been some staffing changes within the facility and it is pretty expensive for what they get, the rates are already raising since they moved in.

My wife and I live here. We have lived here for 6 months. The staff are nice. The food is good. Very fine place to live. We plan on staying here for a long time. We are thankful for being here.

The Princeton Senior Living community is newer so it does not feel like your walking into an assisted living community but more like you walking into a new home. It is very clean and they have a really nice restaurant with their own bistro. We do see different activities going on. The nursing staff are very attentive and are on top of all of our loved ones needs. For our family so far it as been a really good find.

We had a good tour experience with The Boulevard of St. Charles, but the facility was too large. My family member was looking for something smaller that was all on one level.

The staff have been very welcoming and very helpful. The calendar is full of activities and there are many outings to choose from. Hardline phones are not in the apartment, but offered at $80 a month so pretty pricy. So far my mom has enjoyed living there.

The staff needs more help for the amount residents they have. However the staff that they do have is very friendly for the most part. The food there is poor and could use some improvement. The stated that apartment cleaning would happen once a week which does not happen as often as we were told and when they do clean it the bathroom is never truly clean along with the rest of the apartment.

My dad loves the open seating and times for meals. He loves the staff, shopping trips, the size of his apartment. He is generally good with the quality of the food as well. I would recommend Vitalia Senior Residences of Strongsville to others looking.

Laundry is a problem. It has gotten to the point where we have taken laundry home because it wasn't done by the staff. This has been a problem off and on since they moved in. As much as we pay for the room and care plan this should not happen.

We are satisfied and feel our loved ones are well taken care of.

It's a brand new building, They offer onsite/offsite activities, and have a montly calendar with different activities. We picked this community because of, the location, and timing of when needed to get our loved placed somewhere. It worked out well. It's first class, and I would recommend to other families.

Overall we have been happy with the care. However, getting healthy meal options has taken a lot of time and effort on our part. In addition, the activities have often been poorly executed. The staff is kind and the administrator is responsive to concerns and suggestions.

We chose The Gardens at Arkanshire because of the convenient location and I liked the way it was set up. The girl who gave us the tour was super helpful. I really like that they offer restaurant style dining. The cleaning service has not been available to my loved one every week as promised in the beginning due to staffing shortages. Otherwise we absolutely love the place. I would definitely recommend The Gardens to others.

All in all, I've been very pleased with the facility. My dad is in assisted living and mom is in memory care. We had some issues with communication in the beginning. When mom moved to memory care, I felt kept out of the loop. I really just wanted to know her schedule and to be updated on her appointments and medications. Things were getting done, I just wasn't always updated about them unless I asked. But we have that under control now. The rehabilitation service that works with the facility seemed to take advantage of both of my parents a little bit in the beginning. When I asked for reports on their treatment, I was told that they probably didn't need it and at that point it stopped. They do have a pool and a movie theatre. Housekeeping is once a week and the rooms are kept clean. I would recommend them to family and friends.

The reason we picked The Princeton Senior Living community is because it is newer, clean and all of the staff we have met are very professional. We feel that this is a very safe place for our loved one and a place where he will be well taken care of. We would recommend this community to other families if those families were able to afford it because it is expensive.

The biggest reason we chose Vitalia Rockside is because of the full kitchen inside the villa apartment our loved one has. She is able to do all of her own cooking which is great. The community is very clean but they could use a few more maintenance guys. Our loved one has not participate in the activities but we hope she does soon because they seem to have some fun things going on. Based on our experience so far we would recommend this community to other families.

Things have been going good at The Westbury, it's like moving into a little apartment. As we're still trying to figure out what's what, my mom and dad seem to be doing well. They're in therapy, they're eating well and they're medications are given to them correctly; I can't complain about anything. I would give them a 4 out of 5 because of the cost, but that's the case everywhere. As far as taking care of my parents, they're doing a good job.

The food has always been excellent at The Princeton we have never had problems with the quality of the quantity but because of the staffing issues the dining service does suffer sometimes. The residents are able to go to their snack bar during the day to get sandwiches, salads, cookies, ice cream, etc. There are more activities at the community then what our loved one can keep up with. They have an art room, exercise room, and a indoor swimming pool. Getting our loved one to move here was difficult, but she tells us constantly if she had the choice to move back home she would not - she absolutely loves it here. The workers are very nice and gracious.

Good community, it was too far from family.