AgeWell Solvere

The staff at Legacy Ridge were ALWAYS. available to talk with me about my father or to put him on the phone with me so we could talk. The staff adapted to the needs of my father as he progressed through his dementia. The activities director made sure patients were present for morning activities.

Caregivers are awesome in the Memory Care Unit. The community was recommended to me by a friend.

The staff has larger turnover in some areas, like care staff. Housekeeping done weekly is thorough. Laundry is also done weekly along with bed sheet changing. Showers with assistance twice a week ..evenings if requested. I'm sent a copy of the resident calendar sometimes. Move in was a breeze. Meals are the biggest issue with residents but it is a main gathering and social time every day. Sometimes my dad says the portions are small, but you can ask for seconds. I have to remind him it's not a restaurant and they don't want to overfeed or waste food. They have happy hour every Wednesday at 4:30..often with entertainment. The last Thursday, dinner is friends and family with a theme and entertainment. They have trips out to restaurants a few times a month. Also take residents to Publix weekly and to Walgreens, banking and Walmart. Walmart is monthly. Things you can sign up for: podiatrist comes monthly, Doctor comes also. Physical therapist is available weekdays. Bingo, rummikub, farkle and other games. There is minimal impact exercise, but is done most days. I would recommend the facility. It has a pool and other amenities because it was originally an independent living facility. My suggestion would be an upgrade to the call button system residents have. There should be a way care staff can ask what's needed so they can prioritize. Falls wait as long as someone who needs help with shoes, etc.

They need more help

It's been great so far. They need a bit more coverage but it's been alright. Great environment and atmosphere. Very homelike. Good level of care, but could consider additional staff for L4 L5 care.

The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.

Its hard to get a hold of someone in memory care to ask questions or take care of my mom. Also, we just moved in a couple months ago and all of a sudden the rent went up [fee removed] per month which is not acceptable for us. We would never have chosen Sarabella if it was [fee removed] a month.

Generally place is kept clean. Residents are cared for with love & respect. They could have more activities for clients. Could use more care for caregivers. Caregivers help each other if needed.

My mom really wanted to go there because my grandmother was there several years ago and she really liked the place. I would recommend to others.

The people make this place. So nice, responsive, caring, professional, and friendly. On the first day, everyone knew my moms name. It was so special. My mom is very happy there - beautiful balconies and large apartment.

What our family likes the most about the Addington Place at College Harbor is the warm, welcoming environment and staff members. The variety of activities and opportunities to stay active mentally and physically is really good as well

Overall it was great experience, my mom made friends and the staff made her feel at home. She went to the daycare a few days a week then stayed for a respite stay of 10 days. I think they could have more activities but it is more like a boutique size which is nice as I feel they get more specialized care. It was at the top of my budget and I had to leave her in respite two days longer than planned as there was a virus going around. I didn't want to pull her out till I knew she wasn't contagious and I thought hat is why at the end of her stay the place didn't seem as clean as they were sequestered so I am sure the cleaners were kept at bay

We had had a good experience with memory care at Serenades at The Villages. Overall I am very pleased with the treatment of my wife and the care she has been given there.

My family has had a good experience at Legacy Ridge - it's a good place. The facility is clean. And the staff make an effort to engage. They're also good with communication.

My mom was very impressed with [name removed] (sales lady) and some of the initial interaction with staff. The location was a close second. I feel like my loved one is very well taken care of and known/seen. But given some of the staff and management issues of the last few months I'm a little disappointed in some of the communication of events, and see the wear it has on the staff that is left.

Coordination of nursing with doctors and outside providers is very good. Everyone is friendly and knows the residents. Could be more general communication with families on activities and general things going on.

I live in Massachusetts so I was mostly long distance. I was my brothers only relative. He was in memory care. I also hired a private care giver for five hours a day. I was in south Florida for a month this winter and found Sonata to be welcoming. The place is Relatively small which is good. The director [name removed] is terrific.

The housekeeping comes weekly, as does laundry. They do what the resident wants. Such as my loved one is the only one that wants an evening shower, and that's when he gets it. The meals are of good quality. They have trips out once a week. They have friends and family dinner once a month. I do recommend this facility to family and friends.

Good facility, friendly staff, good housekeeping, and good communication. They did not provide the cognitive therapy that we were expecting. The meals were average. I would recommend this facility to family and friends.

Food and food service are excellent. Staff is understanding and helpful. Helpers do a good job and are polite. Facility is clean and nicely decorated.