American House

The staff at Broadmore are very caring people. My sister loves living there! The place is always clean, and Pat says the food tastes very good!!

Our Mother, Dot Hyke lived at Elmcroft for a few months in 2013. In the beginning she wasn't happy that she needed to live in an assisted living situation, she had always been very independent and active. After a short while she grew to love every member of the staff and loved the facility. I know that she would have been much better off if she had moved there years ago. She even admitted that to me. It was funny that our Mother who had almost become reclusive at home, made the statement that with all of the activities she was never in her beautiful room. I can't possibly put into words the affection our family has for the entire staff at Elmcroft. Everyone always treated Mother with respect, kindness and love. She told me many times that she loved everyone there. She had become content with her life there and I know that if the Lord had not needed her she would still be there. The last time I was in Knoxville a few weeks before she died, my daughter and I both thought she acted like she had years before and seemed happy. Thank you Elmcroft for improving the quality of Mother's life during her last months. We will always be very grateful.

I have used Elmcroft on several occasions for respite care for my father. Each time the staff have been extremely friendly, professional and attentive. They called me on more than one occasion where they were concerned about some specific situation. They followup after those calls and after we have left. It is a wonderful place for seniors, especially those with dementia. Having tried another local ALF, I wouldn't take Dad anywhere else.

We've had a great experience with Elmcroft of Brentwood so far. It's a very nice looking community, and the staff have all been very friendly and professional. Even the the residents of the community will tell you how kind the staff are! They do a great job encouraging the residents to participate in their activities, or at least come out and socialize if they aren't going to participate. My loved one has also told us that the food is very good!

We toured this community when we were looking into care options for my loved one. I really liked the look of this community. It was a beautiful facility, and the staff all seemed very friendly and professional. I really liked some of the programs they described for their memory care residents. However, this place was over the budget that we were looking for, and it was a bit too far for us to consider it as an option, but it is definitely worth a look!

They're great, I would give them a six out of five. They are great as far as the way they handle the pricing. There have been no problems with laundry to this point. The food looks good and smells good, and if mom's eating it, then it must be good. They have a choice on the menus. We chose them for a couple of reasons, I made several unannounced stops, and was very impressed with what I saw. I also liked that it was relatively small and homey. My mind has relaxed a lot, because I know she is safe. The staff is just fantastic!! Everyone from the guy that does the maintenance to the director is wonderful.

Cedar lake was unable to accept my mother iwith her special needs

They are very clean and friendly. The value is pretty good, comparably speaking. The food is actually pretty good, I was surprised. They do a good job of responding to needs and concerns. The activities are pretty good too. I can't think of anything off the top of my head that needs to be improved. I chose them because of how clean and friendly they were.

I am very happy with this community! Mom is doing great, and adjusting very well. I would give them fives across the board. The place is clean, and the staff is all very friendly. I really don't have any complaints or anything I would like to see done better.

Was a great place and perfect location for our family. When the time comes that mom can no longer be at home this is where we would like her to be.

They are very clean and very friendly. We didn’t really understand the level of care they were able to provide. We thought they could do more. It seems fine now. The care services are fine. It’s an a la cart selection of services. They respond quickly. The food seems fine. Residents have told us they like and enjoy the staff.

I have been very pleased with the staff and services at American House Sterling Meadows. My mother moved from Florida, and was very hesitant, but has adjusted and is happy. The staff go above and beyond, caring about the residents, The food, activities and cleanliness are excellent!

It has been wonderful, they are very clean. The staff is wonderful. I chose them because of the value, what you get for your money is very reasonable. The food is pretty good I have eaten there a few times. They are quick to respond to any needs. I can't think of anything they could do better. It has just been great.

My visit to Elmcroft provided a positive view of the facility. It is a comfortable homelike setting for people in need of the care provided for assisted living. As a representative of the caring staff at Elmcroft, Billy Cross expressed and demonstrated care, helpfulness and knowledge to best meet the needs of me and my family. I had heard others recommend Elmcroft, now I know why.

Best staff ever! Elmcroft is wonderful. They truly care about their residents and their families.

Fabulous facility. Residents seemed happy and vibrant. Reasonably priced. Great amenities. Very close to where I will be living.

It's really good. They work on things when I bring them to their attention. There have been a couple of issues but they are good about getting them fixed. I liked that it was a beautiful facility and seemed to be set up well.

They are nice and they work with her. The girls love her and she loves them. It's been a cakewalk. It's clean, the staff is really good. We are very happy with them.

Overall we are pretty happy with it. It took a little while to get the pictures hung in the beginning. When you are just looking at the nursing care services I would say a four. They have a memory care ward. I've had the food and it's good. When it's spring and summer and the weather is nice, it's landscaped very nicely and they very nice grounds. They have outdoor activities in the summer.

Elmcroft is a very neat and clean facility. The people that work there are extremely kind and efficient. They try to make their residents as comfortable as possible and try to make sure they eat. Eating is a real problem for some of the residents. The residents are given their medications on time and if any thing should happen, such as a fall,you are immediately notified,even if there is no injury. I hated making the decision to place my mother in an assisted living home,but Elmcroft has provided more than I could ever have expected.