Benchmark Senior Living

Overall, very good. I think they need more caregivers. Sometimes my mom had to wait too long for help. She only lived there 2 weeks before she had to go in the hospital and then passed away. They still made us pay for an additional 15 days per policy which is longer than she even lived there. They could have and should have made an exception under the circumstances.

A very homelike environment with multiple cozy common areas. Currently renovating apartments as they become available. Many of the residents we encountered during the tour seemed happy and ready to engage. Discussion focused on individualizing a plan for Mom that addressed her specific quality of life issues, both medical and behavioral. Overall, we left with a very positive regard for Ashland.

Nice facility, very clean. Rooms are shared suites which would not work for my Mom, but might be nice for others.

Very nice.

Call from [name removed] at [location removed] (they manage both this Whisper Woods property and River Ridge in Avon CT) [removed]. Info from [name removed]: brand new facility, very beautiful, but expensive (1 bedroom $7,500 -- studio $4,770)

Email from [name removed] indicating my scheduled tour (very presumptuous!). Voicemail from [name removed] [removed]. Another call from [name removed] at [location removed] which manages this property and [location removed] in [location removed]([removed]). . Info from [name removed]: $4,800 studio

food excellent - staff & residents were extremely friendly - the room laid outs for 1 bedrooms were strange - well staffed with assoicates that were available at all times.

I toured the Birches facility and grounds this past week in addition to two other residential facilities that say they can care for patients with dementia. No comparison! Everything about The Birches is designed to help patients with dementia live as fully as possible. It is quite a bit more expensive than the other places I looked at but you get much more for your money. When the time is right, I will definitely look to The Birches as a residence for my husband who has Lewy Body dementia

I met with [name removed] and we discussed my mother's needs and she explained the amenities of The Branches. During my tour, I noticed the entire downstairs living area was open and inviting. The dining room was spacious and the was a patio visible through the back windows. The private studio has a connecting living space with the next door neighbor which was something new to me. I can see that this might help residents venture out into the community, but not sure that this would work for mom. This is something to consider and I am hoping to bring her for a visit to see her reaction to this concept.

I loved this Home and the staff and will send my mom here when she is in need of this type of care.

New facility. Nice location with some outdoor green space. Units very smalll and pricey. Not yet opened so unable to get a feel for the community. Location closer to downtown Smithtown much nicer-not in a sea of strip malls and big box stores.

I was very impressed with my tour. Everything was there that you could want or need. It was clean, bright, spacious and had so many options for care, entertainment, food etc. Thank you.

Great staff. Everyone knew the residents names and really seemed to know and like people. The Director knew the residents. The place is clean and people looked well looked after with lots of activities. They also cater for multiple faiths. Only downside for us is location which is [removed]

Very nice place, the location was a bit further than I wanted to deal with.

Nice over 55 Community. Good activities are offered and staff was pleasant.

Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.

[Removed] was very thorough and friendly. It is a beautiful facility and the staff is very invested. Both my husband and I felt that it was not stimulating enough for my mother is has mild dementia. This is not the one for her, but it is a lovely place for someone who is more involved

From the moment I entered the grounds I was impressed with Orchard Valley. The location and layout of the facility was inviting. Arrived early to evaluate spontaneous reactions and resident observations. The facility and staff interface with residents and my tour were most impressive. The cleanliness and brightness of the entire interior layout gave a warm friendly home-like feeling. Definitely comfortable with my first impression for a prospective resident.

I really liked this community when we toured it. The location is great. It is set back, so it appeared to be in a quiet, country setting, but it was still close to shopping and other conveniences. They had a lot of activities at this community, and the resident rooms were very spacious. The only issue was that they did not have a space available when we were looking.

We toured at Benchmark when we were looking for a place for my loved one. I absolutely loved this community, but the room that they had available at the time was too far down a long corridor for my loved one. He did not like the distance, so we continued looking for a more suitable community.