Benchmark Senior Living

Once COVID came we were not able to go in and visit our loved one, but beforehand we were able to go inside an the cleanliness of this community was immaculate, there was never any fowl smell. That is one reason we wanted our loved one to go there. The staff members were all great, the care services seemed excellent during the short time she was there. From what they told us, they seemed to offer a good amount of activities.

When we first came to visit Arbors of Bedford we really liked the friendliness of the staff. The rooms at this community are about average in size. We thought the food was pretty good. We would recommend this community to a family or friend.

The staff was very good at handling the residents. The community is new and beautiful. They are always hiring people. We ended up having an aid after the second night for our loved one. I feel that our loved one should have been in a different community due to his dementia. The food was even decent.

I would recommend it to my friends. The people who work there are friendly, cooperative. The individual experience was amazing and it felt like family. The room was nice, clean, and spacious. The food was good and better than expected.

We chose this community because of the rehab, but my mom did not get the rehab that I wanted. For what you are paying, the rooms are nothing spectacular, they are very old and need work. The food is alright, but they do not get to pick what they eat. I would recommend The Village at Willow Crossing, it is not a bad community it's just very expensive.

The food at The Village community is very good, they have really good room sizes as well. One thing that stood out to us was how clean this community was and the decor they had.

We chose Benchmark Senior Living because of the director and the people at the facility, they all seemed very happy. They also have a great reputation and the facility looks nice. The room sizes are adequate. My mother in law thinks that the food post COVID has been horrendous, prior to COVID, she thought it was just ok. The food isn't really fresh and there is not a lot of variety. My favorite part about this community would be how close it is to us and that she is happy and well cared for. I would recommend to a friend or family member.

The community was clean. The dinning room didn't use table cloths. They always made sure to greet the residents by and make them feel at home. They had good activities. We thought Benchmark was a good value.

During the Covid-19 pandemic, the community replaced all the couches in the common area with leather instead of cloth because it is easier to clean. They have also been very responsive to families, updating us on what is going on within the community. The staff has done a nice job with engaging my father in the wide array of activities they are offering. They have previously brought in outside entertainment, had family involved events for holidays, and more. My father loves the food here, specifically the soup.

The community was clean. No matter what their job was, the staff would go out of their way to help out. And if they couldn't they would refer me to someone who could. My mother had private aids as well as the community's aids and they had some trouble with coordinating her care together. It took some time to work through the initial challenges surrounding this. The activities staff were terrific. They did a really good job with encouraging my mother to participate, which really improved the quality of her life. My mother also really liked the food and when we would dine with her, we thought the same.

The community was always clean. The staff was very friendly and accommodating. The care is and my dad's aid is friendly.

The community is often clean. The staff is great and my mother loves them all. They go out of their way to be nice to everyone and acknowledge everyone and they do a good job planning fun activities for the residents. The services at the community, like food and activities, are good. They don't have enough hours for transportation, and the buses tend to break down. They also seem to have trouble finding drivers as well.

The cleanliness of the community seems to be a priority for them and they have done a good job with the Covid-19 pandemic. The staff seems very conscientious with the residents and their families and have been open for questions. They have been great. The only issue with the care services is that it is hard when my grandmother moves to a higher care level and then the price jumps, which can be difficult when she is on fixed funding. Other than that, everything surrounding her care is great.

The place is immaculate, they are also always cleaning. Aside from the normal day to day cleaning, they contract an outside organization to come in once a month and do a deep clean. My father's room is also kept up very well. The staff's communication with us and our father is terrible. We would probably give them a five here if they were better with that. The staff aside from that are friendly and they are very good with the residents. The food here is excellent and the activities, pre-Covid-19, were excellent as well. It is very expensive for my father to have a very small apartment and very few services.

The community has been good about begin responsive to my father's concerns. Most of the staff is friendly as well and the care is good. They have been very accommodating with my father's care and have found solutions to make his it better. They do offer activities for the residents, although my father does not often participate.

They seemed to have a lot of hands on deck for cleaning and everything was taken care of the way it should be. The staff was very friendly and engaging. They all knew our first names, which made it feel very much like a family environment. The services like food or nursing assistance were all great as well. The specialty they had here was that they were able to individualize each resident's needs and customize their care. There were a multitude of activities available to the residents throughout the day as well.

Everything is going well at The Atrium. They call us once a week with updates. The care giving staff is very communicative and is quick to confirm anything they need in terms of my mother-in-law's care. Because the community is on lock down as a result of the Covid-19 pandemic, the staff offered to FaceTime with us to make sure my mother-in-law got time to see us and interact with us. The cost is steep and my mother-in-law is quickly running low on funds, and The Atrium does not accept Medicaid so she will need to move relatively soon. They normally have good activities available for the residents as well. The executive director is fantastic and is always very communicative and will to address any of our concerns.

High quality, professional Assisted Living community. We liked it. It was a transition for my mom, but she adjusted quickly. They have a really nice garden area that is easy to access by the residents, It is secured and feels like a park. The food is pretty good. The sales person over promised and under delivered. She said my mom could get help with her dog and when we moved in that never happened. Otherwise we were happy.

Well, unfortunately, this community have been hit hard by the Coronavirus. It is in total lock down , but before that. my mother liked it and everything was going great. My mother likes the food. They has an excellent quality chef there. The aides are extremely nice people. We chose this community because we thought is was the best one we could find and its location is in close proximity to our house.

The staff at Benchmark Senior Living are very nice, pleasant , and helpful. They are very willing to work with you to meet the resident's needs and to alleviate any issues they may have.. We chose the community because it is close to our family. The food is really good and the communication is good.