Benchmark Senior Living

We toured this location when we were looking into care options for our loved one. This was a very nice looking community, and very clean and well kept from what we saw. The staff were very friendly and informative during the tour. Cost was a big issue, however. It was an expensive facility, and there were a lot of a la carte charges that could increase the bill.

My loved one has only been there for a little while. They do expanded care, which assisted living doesn’t offer. It's either a nursing home or a place like this... The parking was okay. My loved one hasn’t complained about the food and my loved one was a good cook.

Outstanding facility with great support staff. We have a VERY reluctant resident, and we really the staff to convince her what a truly wonderful facility it is; a work in progress...

My family toured five other facilities before deciding to move my parents to Putnam Farm. What impressed us the most, was the homey feel, the seemingly friendliness of the staff, the cleanliness, and the fact that the facility had received many service awards from their parents company. My folks have only been there a little over one week so it is to soon to make any long term assessment. So far all the staff we have met have been extremely accomodating.

She is doing so well here! It’s like she’s going to live for another 100 years. They offer two food choices every day. They offer two field trips a months, for an additional cost of $20, but they are fun. They are arts and crafts. They’re doing a spring fling this week. One thing we ran into trouble with was that we had a CT DNR we have to get a MA for it to be effective there. There is an initial $6000 fee.

I am very pleased with The Atrium! We've had to hire some extra caregivers to be with my loved one and provide extra services, but they are doing a good job. I think that they might not have enough help here. However, they do take them all the way through hospice, which is very nice, so they don't have to move again. They may just be understaffed a bit. However, it's a wonderful place! It's very clean and the people are wonderful. Even the residents are great and friendly! Our old friend, who is now a minister, has even said that this is one of the best places he's been to! It's very welll run, aside from the understaffing, and they are doing a good job.

I found Ridgefield Crossings to be a warm, friendly and supportive environment to both family and residents. My father is difficult to draw out and the staff continues to work hard to make him feel comfortable and accepted at HIS pace. As with all new situations, there are mutual things to learn about expectations and procedures. I found the staff open to suggestion where we had minor shortcomings and exceptionally sensitive to resolving those issues during our first 30 days. I continue to be impressed closing in on our first 60 days.

We moved my loved one here from a facility in Massachusetts since the laws in NH allow for a higher level of care to be handled by non-nursing staff. This meant he was able to stay in an assisted living level community, whereas in MA he would be in nursing care. The staff here are very friendly, in particular the charge nurse for his floor, Cathy, has been great. The facility itself is nice looking, and they always keep it very clean.

The kindness and friendliness of the staff is making my mother happy most of the time, even though she didn't adapt to the change from home easily. She was used to my one on one attention for four and a half years. But she is coming around, thanks to their help.

I thought they did a great job here, overall. It was a well kept and clean community, and the staff were all very friendly and professional. From what I could see it looked like they had a good variety of activities, although that wasn't something my loved one participated in. The care was excellent, and I thought they did a particularly good job with their memory care unit.

We're very pleased with the care here, we feel like our loved ones are happy and safe. Their staff are incredibly friendly and caring with all of the residents, and we feel like they really bent over backwards to make our loved ones comfortable and help them participate. They've been very responsive when we've had any questions or issues. Out of all of the communities we looked at this one was the brightest, cleanest, and most upbeat. One complaint I have is that the food is not so hot, and could use improvement.

My brother & I like this place very much but we know our mother. She really needs to be in her own, familiar space for as long as possible.

#2.overall: Have been talking to Bay Square for about 3 years off and on. Clean, friendly. Very close to brother #4. Located off route 1 in Yarmouth across the street from the busy post office. Located in a business park. Contained walking path available based on weather. Also has a memory care unit. Residents can age in place and hospice is available. Mom's dog would also be able to visit regularly. Memory care unit seemed small. Like the fact that friends of the family used this facility and seemed to have a positive experience. Don't like the comment made by the admissions director that a lot of people seem to die after the holidays and spaces can open right up.

very nice facility with good amount of activities.

We toured this facility while we were looking for options for my mother. Everything seemed fine, however they did not have the 24 hour care coverage that we were looking for. The rooms were also a bit smaller and more expensive than the other option we were considering.

The facility is very clean, both the resident rooms and the common area. The staff is friendly and takes good care of the residents. My mother really likes the food and the staff will provide meals between meal times if residents miss meals for any reason. There are always a variety of activities going on that the residents can participate in.

My grandfather stayed at this community, so it was one of the locations we considered when looking for options for my father-in-law. The care they provide is good, and it is a nice place, but it is much more expensive than others that we looked at. It doesn't seem to provide higher quality care to justify the higher price.

This community was larger than what we were looking for. It looked very nice, it was clean and the staff we spoke with were friendly, but it was a big place with a lot of residents. We wanted something smaller where Mom could get a bit more attention.

This was one of the locations we looked at for Mom's assisted living. It looked like a very nice place, it provided all the care she'd need and the staff were friendly. The major problem for us was that it was not a convenient location for our family to be able to visit, otherwise its very nice.

I haven't visited the location myself, but I assisted in the search. The feedback I've received from my loved ones is that overall the community is a lovely place, and they are very friendly. They have had a few complaints about things, such as having to bring in nutritional supplements, or transportation for doctors visits, etc, needing to be arranged two weeks in advance.