Brookdale

very good everything

value for the buck food is outstanding facility in nice, clean, and well-maintained room is clean, feels safe here

My loved one is so well taken care of in every area. Brookdale is beautiful clean every thing I would want for her. She has Alzheimer's but always tells us they take such good care of her ! She's always happy the staff is wonderful we can't thank you enough for all your help!!!!

The entire staff is very friendly and extremely helpful. The initial greeting through the sales process and tour were very enjoyable. The facility was much cleaner than I anticipated and very welcoming. A well-designed area.

The care staff is short handed at times, however they are always friendly and caring. The office staff is always available by phone or email. If there is one criticism, transportation to doctors appointments etc. are limited and fall back on outside transportation.

I would give all of them a 5 . I loved people, facility and activities were many to choose from. I also liked the Scan Embrace program were doctors and nurses came to the facility. It reminds me of a cruise ship that doesn't leave the dock . Although once a month they have an outing . Members vote on where they want to go ; casino , movies , picnic with pizza? There is art , exercise, church services, hairdresser. Also they have entertainment come in on Thursdays and that has happy hours with appetizers some of the times . Everyone is friendly from the receptionist to the manager [name removed]. [name removed] who does activities became a good friend to my mom. The nurse gets to know the patient and sees them most weeks. Funny thing is people I know who rent think what you get is a better value than they have because they cook for you ( food is good) clean your place and do your laundry . Ps top floor is for mobile people and a lot of them drive .

Mom was struggling and living at home, so we brought an aide in to help since she adamantly didn’t want to move, but the aide didn’t work out. Besides the fact the aide was so much more expensive, she wasn’t eating much because she hated the food the aide prepared for her, she had no socialization besides the same person day in and day out. Sure she has me too, but I work full time and can’t be there all the time and my sister is out of state. So I convinced mom to come to Brookdale and to her surprise she actually is loving it. From my perspective I would say mom is thriving. She has friends, the food is great; she’s cared for by loving people, what more could I ask for? Brookdale has given me relief I didn’t know was possible.

I love Brookdale Wayne! This has been the single best decision my family has made in a long time. Brookdale has given me my mother back. She is well cared for, and the staff truly care. If there’s ever something we need or need to address the management responds promptly! Overall the past year has given me my life and my mother back. It wasn’t easy picking a place to move my mother from New York but, meeting with Ashley who helped put my mind at ease made my decision much easier. I didn’t realize how much support a community like Brookdale provides. My mom is not in the best of health and does need a good amount of attention and we never have felt the attention wasn’t provided. Mom is always clean, dressed, and well fed. She has friends now, which eliminates her calling me constantly throughout the day. They helped me in every aspect of getting mom there and settled. They continue to help us both! The care is excellent, and the entire staff has been very supportive and caring.

When I toured this community, I felt welcome as soon as I entered the building. I cannot describe how clean this building is! The staff was extraordinarily friendly and helpful. The sales manager was a delight and I enjoyed my time with her. I look forward to my mom moving in.

I love Brookdale Wayne! This has been the single best decision my family has made in a long time. Brookdale has given me my mother back. She is well cared for, and the staff truly care. If there’s ever something we need or need to address the management responds promptly! Overall the past year has given me my life and my mother back. Couldn’t be happier with our decision. Thank you!

Best memory care in Tyler, Tx! If you are looking for a family oriented community with a clean environment, don't look any further. Soon as you walk in the door, it feels like home. No place is perfect, but Brookdale Tyler South is the closest to perfection. The quality of care is top tier and the food is amazing! It is definitely worth the value.

Residents and staff are friendly we've been here a couple of weeks and we are happy

I really enjoy living here, it's fabulous. Residents & Associates are wonderful. I really enjoy doing the Bar Fit program. hour. The food here is really good-I have no complaints.

I've been here for about a month & So far I've been enjoying living here. Care staff is responsive. I have meet people here that are friendly. I really. enjoy happy hour.

The staff and community were welcoming

Overall my experience has been positive. I typically get a prompt response to any issues I raise. The staff always seems very gentle/compassionate/patient when interacting with the residents. I will always wish my mom could be at home, but since she can't, I think this is an excellent facility. I am very satisfied that she is receiving very good care there.

You don’t ever want to think about the day that you have to move a parent to assisted-living. They don’t ever want to admit that they need so much help as they become elderly. The decision is emotional and very difficult Brookdale East Arbor, I could not have picked a better place for my Mom. Not only is it impeccably clean, but the staff is so kind, caring always there to lend an ear or give a hug. They have gone above and beyond my expectations consistently over the last year and few months. The entire staff genuinely care about their residence and families and I want to thank them from the bottom of my heart. You’ve made my mom call it home.

My mom moved to Brookdale Brighton a little over a year ago and we could not be happier! From the welcome she received from other residents and staff when she arrived, to the fun events they plan, the food, the cleanliness, even the extra care services when needed has been amazing. My mom is young and a "social butterfly" and she always seems to have someone to eat with, talk with, or walk with. The staff are truly there for the right reasons and they really care about the residents and making their homes the best they can be.