Brookdale

Though, I'm a writer, it's hard to summarize all the descriptors and stories that have come out of my experience with Brookdale Troutdale. In [date removed] my mom entered the facility for the last phase of her life with her ongoing struggles with Dementia. From the beginning, I had extremely warm and responsive relations with the Executive Director [name removed], as well as all her staff. I've been in regular contact with two individuals who tend to my mother's needs and reached out when hitting any road blocks for her care: [name removed], the Health and Wellness Director, and [name removed], the Resident Care Coordinator. Other names of people that helped out in my visit last August where I was able to spend at least 25 hours over the course of the week (where I also got to stay for meals): [names removed] And many more. (Yes, I write down every one's names, as they remember mine.) Mostly: It's clean, comfortable, and active. And the food is great!

Dad had been living with us and it was challenging for all. We started researching senior living communities and Brookdale Meridian Westland was our first tour. We fell in love and visited other communities in the Denver area but none compared. Our dad is so happy, well-fed, entertained, and cared for and that is beneficial to everyone in the family. The staff is amazing and the activities are so fun. We make as many of the meals as we can because the food is outstanding! My dad never thought he needed or wanted friends and now he has whole community of them and it warms our heart to see our dad thriving.

I toured this community in [date removed] for consideration of a place my mother might be interested in. I was greeted immediately upon arrival and handed over to [name removed] who visited with me to learn about mom and her needs. We had wonderful conversation just about life in general. Then the tour. Along the way I met many residents who greeted me and just off the cuff told me how great the place was and how long they have been there. The apartments are very spacious, well appointed and well kept. Being a facilities manager, I have to look at electrical panels, HVAC, fire sprinklers, etc and this facility checks all the boxes for being well maintained over other places I have toured. The dining hall and food service was great even though I did not take the opportunity to enjoy a meal. I listened to a couple residents who told me how much they liked the meals served and the staff. That goes a long way for me as I understand what my mom wants and is used to.

I had my Aunt who was on hospice in a nursing home who seemed to be getting better. Was very displeased with the hospice and nursing home. I contacted Brookdale sales, [name removed] who had their nurse, [name removed] call me and go evaluate my Aunt. She felt my Aunt was overdressed and needed more TLC so they all got together and went way above to get her into their facility. My Aunt was enjoying it and we were very happy with the facility, her neighbors, and the people who worked there. They were all wonderful, caring, and happy. She only made it 19 days but they were good ones. Highly recommend it!

My friend that was scheduled to go to Brookdale changed his mind at the last minute. He did not spend anytime there other than a lunch. But the job Brookdale far exceeded expectations. It was very professional and very welcoming. The food was very good; the staff was caring and attentive. If and when he decides that he is ready for an assisted living arrangement, Brookdale will be our first choice. I cannot say enough good things about the Brookdale experience.

Their staff is amazing. They are always willing to help and speak to residents when they see them in the hallways. The serving staff in the dining room is amazing and knows the residents names, likes and dislikes, nutrition needs etc. They are impressive! The building is very clean and has a warm and welcome feel inside. The one bedroom apartments are spacious and very nice. The food looks delicious and the meal I had there was fantastic. My mom always talks about how good the food is. Their activities are limited and their activity space is limited based on comparison to what I saw at other locations. I think their pricing is a little high for the market in Spokane and for the amenities they offer, however their staff and the care they provide to the residents holds a lot of weight and brings this score up.

When I received a text from my mom saying she was in the ER, everything changed in an instant. What followed was a whirlwind of appointments, decisions and concern for her well-being. I realized that we needed to find a place closer to me that would offer both support and peace of mind. From the moment we first toured Brookdale Concord, the team has been amazing! They guided us through the every step from the initial visit to finishing the paperwork and helping Mom settle in. They have shown kindness, professionalism and genuine care. It has been a pleasure working with everyone at Brookdale! The relief of knowing that Mom is in a safe welcoming environment surrounded by attentive staff and friendly residents can’t be overstated! While she would prefer to be at home, she has shared how much she appreciates the people, the activities and the community that Brookdale offers. I am thankful to the Brookdale Concord team for making a difficult season feel manageable and hopeful!

I rate Brookdale a five; this is because of the facility and the staff. In particular [names removed] in addition to [names removed] and the kitchen staff. The facility is like a home away from home and combined with the staff it definitely deserves a 5.

I would rate Brookdale Lakeview Crossing with a 5 Everyone was very nice and the food was good too. I would recommend this place for anyone looking for a place for loved ones.

I am very excited to find a place that my mother does not exit seek. I have been very pleased with the entire staff from med tech, cleaning to front desk. They have great entertainment throughout the day and is fun to watch. Over very pleased with Brookdale.

My husband and I were going on vacation and needed to find respite care for my mother, who lives with us. Since my mom is relatively mobile, still engages with her peers, and needs to feel comfortable in a clean and safe environment, I needed to find a suitable place to provide that for her. I wanted a place nearby, so I started my research and was directed to Brookdale Union Park in Monroe. After visiting the site, I found that it checked all my boxes, but what about my mother’s? It checked all of hers; it was all that it promised and more. Her room was clean and comfortable with plenty of sunshine, and the staff–from administration to support services–was warm, welcoming, and responsive to her needs. There were plenty of activities and opportunities to engage with her peers, and the meals and snacks (kudos to Argemiro G.) were plentiful and delicious. During her stay, she was treated like a permanent resident and also made some new friends. The cost of the stay was only exceeded by the services/benefits she received while there. Special mention goes to Management team members—Angela B., Tiffany L., Meshell B., and Amethyst G.—for making her stay memorable. When my mother left, the staff made her feel welcome to come back for another future stay. I would not hesitate for a minute to recommend Respite Care at Brookdale Union Park for your loved one.

What we like the most about the community is that everyone is so friendly. Food was pretty good although we only had a couple of lunches. Hasn't even been a week but so far, we are very happy!

Brookdale---and [name removed]---have been incredibly accommodating and taken great care of our folks.. We are very happy there---[name removed] runs a great ship.

5's across the board. Maybe my favorite thing for [name removed] is- we had a nice room big enough for his furniture. Yes, I would recommend this community to other families based on the experience so far.

My FIL loved being at Brookdale. He commented all the time about how nice his room was. It was a very nice size. All the furniture is included but we brought our own mattress and his favorite side table to make him more comfortable. The staff were amazing. So friendly, caring and compassionate. We knew he was well cared for. Even when he was being obstinate they worked gently to coax him to take his meds or take a shower. He hated the shower and I agree. It was small and took a very long time to get warm. And really only got to lukewarm. That is an area they need to address. He loved the food. He had an assigned seat and made a few good friends while there. He passed a few weeks ago and it was heartbreaking to see his friends tearing up as we cleaned out his room. all the staff (even the kitchen staff) stopped by to say really nice things about him. He really was loved. I highly recommend Brookdale Niagara (MC) for your loved ones

Disappointed there isn't any security staff!

5 all the way. They have been fantastic and their facility and staff are wonderful. Yes, we would recommend Brookdale Niagara to other families based on the experience so far.

This is the happiest place of all the facilities that I visited. Love the memory care. Brookdale is a community that is definitely worth a look at.

I came to help with volunteering and absolutely loved the staff and residents. Facility is very clean and [name removed] was very helpful and inviting.

Very nice experience with everyone. [name removed] is very nice and friendly tells us everyone we need to know.