Distinctive Living

The staff and management is helpful, the aids are nice for most part. The weekend staff a little less so. Nurses are helpful. The facility is very nice and kept clean and up to date. Areas for improvement: Maybe the aids having a little more patience and gentle touch with people in arthritic pain. Listen to the patient more and not dismiss their complaints.

What we really like about Inspired Living is the staff, facility, and activities were above par compared to other facilities. They really wanted the residents to interact as a community which we thought our dad would enjoy. Other facilities we were in did not promote that to the level of this facility

Symphony has been a good fit for our family. There is definitely a time of processing / transitioning, but Symphony communicated well as we acclimated to this new stage of life with them. They care for my dad and for our family.

I toured Inspired Living at Lakewood Ranch and it was a very nice facility. It was also closer to our house. I was going to use them, but they never returned my calls.

I toured this facility. This was the place I wanted my mom to be at, but they rejected my mom by the doctor/hospital evaluation. This place was amazing and the staff seemed really good, but communication was poor when they were rejecting her.

I would recommend this facility. The people were kind and thoughtful. Because they were more specialized with dementia, they had more activities to keep my mom busy than the previous place. They also kept her clean which was nice. One down side was there was not always a care giver within easy access when one was needed. Like if I found a resident lying on the floor I had to run around to find someone (more than once).

Myself and my spouse live here and it's okay.

The cleanliness of the community can be a hit or miss but they are trying. As far as the care takers go they are very friendly and the quality of care is getting better. The meals are getting better with their new hire and the activities are really good. For the value we do think they could do a lot better. They do not pay their care takers enough - so the level of care should be a lot hire. However many of the care takers and the activity program staff team are absolutely superb. [name removed] who is the director of the memory care unit really listens to any questions or concerns we may have, if somethings comes up we can bring it to his attention and its resolved in a timely manner so we know they are working on those improvements.

I think overall it has been a good experience - the staff is nice, the facility is new. We have experienced the following challenges: - when my loved one presses the button to ask for help, she often has to wait for an hour. Not good when there are emergencies. - meals are not designed for folks with issues like diabetes, which causes challenges for my loved one who needs a healthier diet. - took a looong time for cable to be setup and get certain room amenities that we requested and were paying for. - only 1 day a week that they will take someone to an appt making it hard to get help with that transport. - the cleaning that is done once a week isn't thorough - my loved one's floor has stains on it, they don't always put away laundry, laundry gets lost, not as clean as it could be. - I don't think they handle Covid as well as they could - they had an exposure and said people have to wear masks, but I catch staff with masks down.

We had a great tour experience. I got along very well with the director - she was wonderful. They did not offer independent living here. I just felt my mom would not fit in as well with the level of care that these residents needed. She is much more independent and active.

The director of nursing [name removed] is amazing. She is super warm and compassionate she was attentive to moms needs. She was always available. In general everyone is friendly and understanding. It is a for profit organization adds to a little bit of the challenge. The help is spread thin for sure.

The people at Brooklyn Point really care about the people who live there. You can feel it in the air. The staff that moved my loved one's furniture in said that they have grandparents that live in a different community and the employees there just don't seem to care. I think the staff and care level is around a 4 or 5 here at Brooklyn Pointe. As an example of how amazing the staff is, I was putting new risers under my loved one's adjustable bed and I could not handle it alone A member of the kitchen staff was on the floor picking up dishes, and he came in and helped me & two other staff members fix the bed. They are just genuinely nice people.

What stood out to us about this community is their outdoor grounds for the residents. Better than any other facility. There is no smell when you enter. No carpet, so easy to clean and no trip hazards. Great activity staff.

Our overall experience here has been very good. Housekeeping is good overall, but I often find my dad's room dirty, bed without sheets, and him in need of changing. This part is not acceptable. Friendliness is good overall, but dad has complained to me that a particular staff member is very rude and uses profanity towards him. Otherwise, the staff is very good! Meals and dining are excellent! The activities are very good, dad just chooses not to participate much and prefers to mostly keep to himself. I chose Ivy Ridge at a higher cost because I believed it would be a superior experience. So far, it has been good, but room for improvement on the things I mentioned above. Medical care component has been wonderful.

This was a nice community. The residents were more social than my loved one would have felt comfortable with. Plus it was a bit bigger than my loved one needed.

They've been very helpful in guiding us through the process. Whenever I reach out to them, they're responsive - somebody always gets back to me. I think the care is good. They offer a lot of activities. The cost seems about average and was as we expected it to be. For a memory center with dementia patients, I would like to see more interaction and communication with the residents. The staff are mostly Spanish speaking, which hinders that a little bit. There are also undetermined price increases every year - just something to be aware of.

I toured this community. The lady we worked with was very nice and gave me a lot of good information and suggestions. The residents here are less mobile and interactive. It didn't fit our needs. However, I would recommend it as an option for those seeking care for loved one's who are less mobile/wheelchair bound or specific care needs (dementia, etc). It was clean and staff was friendly.

Everyone was very friendly and helpful. They were communicative in terms of what was going on in the community or any issues that came up. The facility was really nice and well kept, and it had a homey feeling. The resident rooms were small but serviceable. My loved one found it a little too rigid with so many rules, but he was more independent than some of the other residents there. Overall he had a positive experience.

It is a very large facility only for memory care. We like that it is not just a wing, so they have the freedom to go anywhere in the building and they have a huge courtyard and 3 outdoor lanias and a gazebo. They do get a menu to choose from. They have 2 choices for every meal. The chefs already have the meals plated and they show the residents the plate and they get to choose which one they want. Overall I have been pleased with our experience at Inspired Living at Sun City Center.

The facility is pretty nice, I think some things could be upgraded. But mom is very pleased. The staff is very friendly and quick to address any issues we have. They do housekeeping often and her room is very clean. The food is good, mom is happy with it. Communication with the family is very good. They do have transportation for appointments and dining, which is great. I would recommend them to friends and family.