Five Star Senior Living

4680 for 1 bedroom + 200 + 200 meds Gina very helpful

He likes it there, I think it's a pretty nice place and he's one of the few men that are there, there's a lot of women, but they're taking care of him. He's doing a lot better now than he was, we were pretty worried about him for awhile there and it finally dawned on him that he needed help and Huntington seems to be taking good care of him. Overall, I would say it's pretty good.

Every so often the meal planning could use some improvement, the food is very good but occassionally the planning is not what I would have preferred. For instance, they would have rice twice in a dish, like rice and vegetables and then rice in the soup. For some of is that's an issue but there are choices. The most difficult part is finding physicians and getting them, five star provides transportation to certain areas at certain times so finding one can be difficult but the guy who drives us is fantastic. There's a lot of activities, something always going on, sometimes it's hard to choose what to do.

For the most part, the staff seem to be very friendly and eager to have new residents. Most importantly my father-in-law is very happy there. He finds the staff friendly and helpful. He loves the food and the constant companionship with other residents. There were some bumps getting him settled in such as no guidance to set up phone service in advance and one pushy LPN who was trying to do an admission assessment before her shift ended. Other than that it was positive.

I don't interact with the staff a whole lot but the ones I have been are a five. The thing I like about Riverwalk is the smell, because some of them (more of the nursing homes), you walk in and you smell urine and this doesn't smell like anything; so that was a big plus for me. I like that she has her own room and I like all the activities that she can do, she's made a lot of friends. I know she kind of fusses about her showers, she gets 3 a week and she wants to take more but I'm in agreement with them, she doesn't need to shower everyday. When we first looked at Riverwalk Commons and my mother got evaluated, the nurse said she was at the bottom level of care and 3 weeks later she was at the top, so they're going ot re evaluate her because the nurse said when they're in a better environment they usually perk up. Also, when she moved in, Riverwalk Commons was having a move-in incentive, I think it was free or at a reduced price, they have a moving company they partner with and they were just awesome.

My mother has lived here for 5-6 years. It has changed hands 2-3 times in that time period and the care and responsiveness has seemed to go down, though not hugely. When my mother first moved in, many of the employees were social workers, including the sales people and the overseer of senior life. When my mother was thinking about moving in, the sales director talked to her about waiting until she was ready and not rushing into it--no pressure, only compassion. They would talk about team staff meetings to address things like residents falling asleep in public areas. Instead, of it being a negative, they looked into why this was happening and how to help the particular residents. Now it is much more of a business model. Apartments and facilities are beautiful, but pricey. My mother lives in a large (1110 sq. ft.) apartment with 2 beds and 2 baths. Activities vary, with lots of card playing and movies (a plus for some seniors, boring for others), and some trips to restaurants, stores, museums, shows, etc. There are also 2 days a week for transportation for local errands, and 2 other days for local doctors' appointments. There is a pharmacy nearby that delivers, usually one trip to the building per day. Staff are very helpful. When residents can't open a jar, they bring them down to meals and someone opens it for them. If they can't get their cable to work, someone comes to help with that, too. There have been some issues with air conditioning not working as well as it should both in individual apartments and in common areas. At one point it seemed they were keeping the hallways warmer in the summer to save money, and some residents were actually having minor breathing difficulties with the transition of the air. Residents complain of the food not being as good any more, but I have not noticed that when I eat there. The number of choices have food have decreased and residents are not happy about that, but there are still many choices. When my mother moved in, there were "heart healthy" choices on the menu; there no longer are. One resident, told by her doctor to reduce salt content, tried to get adjusted meals, couldn't, and moved to a different facility because of this. In the years my mother has been there, the monthly price has increased from $6100 to almost $7200. New residents are actually getting nicer apartments for much less because of the economy, which also adds to the disgruntlement. On the other hand, we looked into switching apartments to downsize a bit. I assumed they would jack up the prices according to the number of years she has been there, but she was given the same price as a newcomer.

The care is good. My mom is going through an adjustment period. there's some adjustment need on both sides. Overall it has gone very well. They have lots of activities like spa days and social interaction, patio parties and they are working very hard with mom to take advantage of her past - they're letting her "teach" little reenactment activities. I would say overall she likes it there. She has a few issues but mostly when she's sun downing. Some of the aids do a great job and some need to improve. I would highly recommend Fox Hollow. The administrative staff does a really good job. I think some of the aids needs a little bit more education but they are working on that. I'm very happy with Fox Hollow and with mom being there. It is definitely the best fit for her.

They were pretty friendly, the rooms were a little smaller here, they do have a call system so if you fall or if you need help they have that system in place but it was about the cloness to us.

I have had an issue the last week or so with my moms bathroom floor being sticky, there was kind of an accident and there were some soiled spots on the carpet and there were some spots in the bathroom they did have them supposidly clean the carpet and mop the room the next day but there were still some spots on the carpet and the bathroom was stickier than ever. Overall I'm pretty well satisfied and I guess any place you are there are going to be staff that are more efficient than others or do their job better. I go everyday so when I'm there of course I know they're nice to her but I can observe some other folks and the way they're treated, maybe not so kind, but it's just particular members of the staff and I know the memory care director has said that she's been doing a lot of interviewing and there would be some faces that we would not see. It's just that there are a few bad eggs in the staff, but I feel better about the care that she gets, in a way.

Had a number of very good references from people who had friends parents stay there. Price is affordable for us. Building has some issues being older. 3 3/4 stars due to older building

Toured. Nice facility. Good room options. Good food. Not ideal location.

I had already visited before but gave us a nice tour, very helpful(other places closed on wkends)and I liked the smaller community, very nice/clean but a nurse 'on call' was a?for me.

The independent cottages are very nice and the assisted living bldg.was bright and didnt feel like a 'nursing home'. Annie was very informative.

I enjoyed the tour. Jules is an excellent PR representative. I like the memory care community and especially the director.

I took my MOm and sister here 8/26/13 and found the rooms very nice and to my Mom's liking. We neglected to observe the music activity that most residents were involved in as it was in a different area than the tour. We will have to return for lunch and to see the activities provided in action. A nice staff!

Enjoyed the tour of the facilities. The apartments were nice but I feel that we may not be able to work around the waiting list for a 1 bedroom that would fit my mothers needs in the facility.

We have been happy with them so far. There are nicer places but they are also more costly. For the price that they charge we feel it is a very good choice. We are pleased with it so far and at this time would be able to recommend it to others.

I don't have a lot of experience because I just went for a tour but it was right up there in the running. It was clean and the staff was very friendly. The residents seemed, if not happy, at least contented. No one was distraught or anything like that. It was our number two.

The staff is really friendly and the community is very clean. They could offer a bigger variety of activities for the residents but overall it is a pretty good community that we are happy with.

I had previously been to Heartland Senior Living Village when my daughter's Girl Scout troop had performances there. When I needed a place for my mom I went back there and liked it. My mom is still adjusting but she has already made some friends.