Life Care Services LLC

Clarendale of Chandler is wonderful, for the most part. They're a little lacking in communication for family members who are long distance. Other than that, they are absolutely wonderful, they are an absolute God-send. They just need to work on their distant family communication skills.

On the positive note - the residents do not have to wear masks. They receive very friendly care from the staff and they seem to genuinely care. He has ben able to keep a lot of his independence. They also have a men's club as well which is nice and a lot of activities as well. They do have an app and they comminute to the families on all the activities your loved one will participate in. Sometimes they have photos as well. You can also send messages and cards through the app. They have a personal car service that he is able to pay to take him down and back to whenever he wants to go or they are able to order an Uber for him too. He is in a very big studio and it works out great for him. On the downside from what I understand the transition was a bit tough. They did not do his laundry for a couple of weeks when he first moved in because they did not know they were supposed to be doing it. There have been some communication issues, they do get resolved when brought up but they do have to be addressed. The employees are wonderful but I do think they are mad they have to wear masks every day and it slows them down. There was some inconsistencies on the mask policy as well but those seem to have been dropped. They staff really have been great and they bend over backwards. Overall it is a wonderful place, especially if you are independent. There are just some things they could improve on.

Had a very nice tour greeted warmly by staff and the director team. Overall great facility.

Our loved one is much happier here at Windsor Celebration than she was at a previous community

We've had a great experience so far at Avalon of Bloomfield. I would definitely recommend them. The transition for mom was very easy. It's a small facility as far as number of residents, which is a huge plus for us. The meals are great, mom hasn't complained which says a lot. She is a very picky eater and has been happy with the meals. They do offer a variety of activities and outings. Mom has enjoyed the outings, but doesn't participate in as many of the activities as it's just not her thing. The staff is extremely helpful. Facility is very clean. I would definitely recommend them!

We chose The Brielle because the location was very convenient for us, the value for the money (it was the best compared to the others we looked at) and we just really liked the facility itself. Overall it has been a really good experience and we would definitely recommend them to others looking on Staten Island.

I really liked Clarendale at Bellevue Place. I liked the fact that they had a mix between residents who were independent and then residents who needed some extra care. The sales guy that we worked with was great, he was super empathetic and we felt like he really cared.

The community is very clean, the staff are extremely friendly and helpful. Before covid we were able to eat with our loved ones in the dining room, but right now with some restrictions still in place are aren't able to and therefore the meals and services for the residents could be improved. They do have various activities, they can go out in group walks, play games, enjoy the nice exercise room and take advantage of the beauty shop that is there. Our loved one has a two bedroom, with two large walk-in closets, a lovely kitchen and two bathrooms. The money is definitely a good value.

We chose Presidential Place because it was a closer location to us so we could visit often and it was very clean and nice. I would recommend this facility to others looking.

I toured this community and they answered all our questions. The community is beautiful and I thought this would be a good place to live.

The virtual tour was very good.

My loved one is in independent living, and she's very shy. I just wish they had somebody to kind of befriend the residents a little bit, especially at the beginning. They said they were going to do that, but they didn't. The food is okay, and she can get anything she wants. The cost is on par with everybody else. I had another loved one who was in memory care for a short time, and the memory care people were phenomenal. The people who do the repairs are phenomenal as well. The front desk has one person that's very nice, and another who fills in. I don't know if they're overwhelmed, but they could be a little nicer. They have a regular cleaning service that comes in once a week to clean the apartments, and I have not seen one speck of dirt or smelled anything bad in the months that my loved one has been there. I feel like they all do this, but I feel like you're promised the moon when you write the first big check, and then it doesn't quite live up to it once you move in.

We chose Clarendale because it just looked very clean and nice and we thought it would be a good fit. The staff members are friendly as well and take great care of their residents. The room sizes here are on the smaller side but they are private and she is on the bottom floor so she is able to look outside. I do think they could improve on their response time but overall I would recommend them.

I would tell others that they seem to really be checking everybody who is coming and going with the covid issues and I think they are doing very well with the protocols. It is a nice place and I would recommend as long as you can afford it.

We moved my 88 year old mother to The Windsor just two short weeks before COVID shut the facility down. Even though we weren't able to visit her or get her completely settled, we knew she was safe, well fed and well taken care of. It gave us peace of mind which we wouldn't have had if she had still been living alone in our childhood home with us having to bring in groceries.

I would rate the staff the highest above anything, they just go above and beyond. The reason i choose this place originally was because they allow animals, and i was able to bring my dog. I just accepted the new activities chairmen position and we are currently looking to increase the activities. Right now we have arts and crafts classes, reading classes, church services, exercise classes and board games.

My husband and I just celebrated our third year of living here at Eastcastle Place, and we’ve been so pleased. Moving here was one of the best decisions we’ve made. I can’t think of a better place to be, especially at a time like right now. The staff here have been so wonderful and accommodating. Our family members are so happy that we are here as well – they know we’re in a safe place and they do not worry about us!

The team at Monticello West is very professional and friendly. My mother has had a smooth transition into Assisted Living. She has been very comfortable in her new environment and is receiving outstanding care. This is our first experience with Assisted Living and we are happy that she has adjusted well even during this current era of COVID-19.

Very nice place. We looked at it for my mother in law. My husbands siblings chose some place closer to them. This was my first choice. Would recommend to look at it.

Without notice, I recently had to see my doctor. I called the doctor’s office and they said I could come right away. I went to see the concierge, explained the situation to her and she then contacted transportation. Within minutes I was on my way to the doctor’s office. This is a fine example of the care we receive from the able staff at the Bayshore.