Oakmont Management Group

I am happy with all the people here and the help they are to me I AM HAPPY WITH THE FOOD AND THE STAFF THAT HELPS ME AND I LIKE THE FACILITY AND ALL THE ACTIVITIES THAT I PARTICIPATE IN i WOULS BE HAPPY TO RECOMMEND SEA BLUFFS TO OTHERS YOU HAVE SIMILIAR NEEDS

Apparently, their paperwork has been a nightmare for my brother who's DPOA, but my parents seem to be happy. All the staff has been very nice.

Good place friendly only wish they would help [name removed] eat lots of times her food is all over her lap other then that it's good. [name removed] who's in charge of that community is really good!

Staff is amazing (friendly, caring and competent), however there are never enough aides at night. Also the restaurant food is mediocre (bland and often overcooked), tho the staff there is also super kind and helpful.

Some issues.... monthly bill could be better itemized for services charge. There is lots of confusion about that. Not much care given when doing laundry, or getting it back to right person.

Staff is friendly but has a very high turnover rate, food is ok, chairs in the dining room are uncomfortable-per my mom, and several times with water shut offs and elevator issues that make it very difficult for elderly people.

Overall the staff was great, sensitive to my mom's needs and to my expectations. If there was an issue it was resolved quickly. Dining experience was good, food was good; however, the serving staff could have been more attentive to all the residents in the main dining area. The Nursing teams were excellent and very kind to my mom. Planned Social Activities were consistent, fun, and there was always something to do for the residents. The management team was professional and met with me daily & monthly to review my mom's progress. The community was beautiful, clean, & had all the amenities my mom wanted, including a pool, Sunday Church services and outdoor gardens. I would recommend The Oakmont of Chino Hills to anyone.

The staff is kind and my mom enjoys the activities. Food choices are not always to her liking or available. This could be improved. Overall, she is very happy with her accommodations and the people working there.

I would say that with the takeover from the other company it has been definitely a little bit bumpy. I think they've got a new director in place now, but they really weren't delivering care at level three and we're charging for it while delivering level, two care etc. It was difficult to communicate and get appointment set up to discuss with anyone. The facility is beautiful, but they've got some bumps.

In the year my husband has been in memory care at Oakmont there have been multiple changes in the caregiving staff as well as the administrative staff. I know their jobs are difficult and probably not well paying, but the turnovers have not all been easy. Things appear to be more settled now and I'm hoping the current staff will be staying for awhile.

The overall experience was very good except for one thing. The parking situation is very bad.

I toured Ivy Park Milpitas recently and really enjoyed the experience. The community feels warm and welcoming, the staff were kind, and the lunch was great. As I look for a place for my mom with memory loss, this stood out as a place where she could feel comfortable.

Staff are wonderful and caring. They know all the residents. Activities include games (my mom loves bingo) music and therapy dogs. Food is pretty good. Most importantly Mom has adjusted and now enjoys living there. I would also add the celebrate holidays. For Memorial Day the had a BbQ and music. My mom isn't that mobile but they do have outings to restaurants and other places for the residents

My dad moved into Ivy Park and it was a very hard move for him. He was resistant at first but the staff was able to connect him with a buddy that had similar interest and he made a new friend. He seems to be happy now and he really enjoys the meals he has in the dining room. We are glad we moved him to Ivy Park.

The staff are for the most part kind and friendly. There are a couple that consistently go above and beyond. I do think communication needs to be much better as things change or get done with little or no prior notification/communication.

They have treated my dad like a person not a liability with a diagnosis- I've really appreciated that. The staff is very loving and kind. We've been very happy there

This is a hard one because what does $[fee removed]K per month get you - it's better than other facilities in area for same price but very very expensive. But value for the money.

Its going to cost more than you think, even after you initially go through pricing. The first months are going to cost more because your loved one will need more help during the transition. The staff is amazing. The residents are pretty great too.

Good staff and management. Food quality has decreased some with a new chef. Need more Asian choices. Bad is communication is only by phone to and from staff. No group text or email. Lots of phone tag.

Ivy Park at Bradford is a beautiful place. The staff are very friendly, fun and take great care of my mom. The facility is always clean and in good repair. There are fun outings, activities, and entertainment that make it easy for residents to get to know the staff and other residents better. The residents are friendly and make new residents feel welcome and wanted. The food is good and there are a variety of offerings so the menu doesn’t get boring. My mom has been very happy with her choice and so has our family.