Oakmont Management Group

We toured Oakmont of Escondido Hills during our search for an Assisted Living/Memory Care facility for our loved one. This was a very nice facility! The cleanliness and friendliness were good. The overall atmosphere was good. We considered this facility, but ultimately decided that it was too far from home.

I can access the facility 24hours and she is able to smoke there. I would recommend to others.

Our family had an in person tour with Ivy Park at San Marino community and it was a very facility but it was just out of our price range for our loved one.

What we like the most about the Ivy Park at Culver City is the staff members. We really like all of the staff members that are working there and based on the experience we have had so far, we would recommend this community to others who are looking for a place for their loved ones

My loved one is currently a resident at Elk Grove Park and everything has been very good for her at this facility so far. The staff are quite wonderful, friendly and helpful. Communication to the responsible family members could be better. The move in process was great. I would recommend Elk Grove Park to family and friends.

What we like the most about The Ivy at Hawaii Kai community is the staff. The staff members are really friendly and they really take care of our loved one. Also the dining room service is great.

The staff and director are excellent. The corporate entity is too concerned with how things look. Budgets for flowers and balloons and white table cloths instead of quality food. Has not increased food budget with inflation.

Beautiful facility- wonderful views from windows. Strong in most areas with occasional lapses. Caring servers and caregivers. Value in various areas could be improved given high cost.

Staff is much more engaged with residents. The residents are also more active and verbal. I also noticed that families visit a lot more. Nursing staff keeps me updated when they see me. They are very proactive.

Picked the community thinking my mother would be more comfortable her own room, familiar views out the windows, nicer atmosphere, adequate services, and affordable based on estimated services costs. Service costs tripled without us being consulted and notified till the bill arrived. We moved her out at 5 weeks and had to go meet with the staff when they did not return $[removed] of the refund. Oakmont has a corporate bottom line, not local feel. Places like Oakmont seems to work better for those who can be very independent, and use the services they are paying for.

The location is easy and closer to get to. The atmosphere was very calming and had friendly, caring staff. They were functional and organized. I knew my mom would like this environment.

My loved one is safe and cared for at Ivy Park. The staff there are wonderful and generally do their best to be accommodating for residents. The issues that we've had are constant pricing increases. The rent just went up considerably and now the point system for services is also going up. Be aware that this happens regularly and needs to be planned for. If your loved one needs additional services they are charged based on a point system where a seemingly random number of points are assigned to each service. For example, if your loved one is found to have a severe speech impairment (based on their assessment), 6 points are assigned. You'll pay per point (let's say $18), which means you'll pay an additional $18x6 on top of monthly rent. Hands-on assistance with incontinence is assigned 74 points, so factor $18x74 into your monthly costs. Make absolutely sure you understand the care costs/point system when considering Ivy Park. Resident turnover seems pretty high.

My loved one is currently a resident at Ivy Park at Laguna Woods. The move in process was smooth and the people were helpful. The meals are okay, but not great. They could do a better job with providing snacks during the off hours and for evening eating after the dining room closes at seven. Sometimes the communication internally is not very good, so you really do need to advocate for your loved one here to help navigate the system, which is a little bit difficult to navigate. This facility seems way more alive and interactive than other Assisted Living places that I have visited. It is located in a central place near restaurants too, so not stuck off in an inaccessible location like some of the other facilities. I think the biggest strength is that they are trying and they are friendly and they do want to work with families and the residents have a positive sense of community. I would recommend this facility to others.

The Lodge at Piner Road is a beautiful, thoughtfully designed new construction facility with exceptional care. My mom was the first assisted living resident, and is happy to be living in a courtside studio. Staff has been welcoming, patient, kind and attentive, meals are fresh and well balanced, and activities are fun and inviting. I would definitely recommend this facility to others looking, I wouldn't have left my mom here if I felt otherwise!

Our family had an in person tour with Ivy Park and I felt like they were too worried about following rules and COVID restrictions so it lacked a home environment. I talked to some family members who said they were not happy with the place since COVID. I understand they have to keep people safe but residents should be able to feel like they are safe and comfortable at home without so many restrictions and fears. That would have made my Dad miserable and he has had COVID recently.

The staff at Ivy Park La Jolla seem to genuinely care about the residents in memory care. This, more than anything is of the utmost importance to us as no family lives in the area. We are truly depending on the staff to take care of my father. It has been a comfortable place for our Father.

Overall when it comes to Ivy Park at Laguna Woods our family is very pleased. Our loved one seems to be settling in, however the first 2 weeks at the community were a little rough. Based on the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones.

Our family had an in person tour with Ivy Park at Santa Rosa and it looked like a fine community but it just seemed very overpriced for us.

Overall, my parents are loving living in Santianna. The staff is fantastic. Everyone in the community appears to be friendly and nice. The food has been an ongoing issue. While everything else about living at Santianna has been positive, the meals have been an ongoing negative. While there are basics that are always available and OK, the meals are generally just OK with some being terrible. On occasion there have been good or ever great meals mentioned, most weeks I get the same comments about the need for a new Chef.

It's a clean facility, and the staff is very friendly. We picked this community, for our loved one because of the location.