Oakmont Management Group

My mother is living there and insists on doing things for herself, but when she lets the staff help her, they are doing a good job. I think they are understaffed though and could use a few helpers for their different cottages. They have a lot of activities, but the residents have to go to the residence center, which can be hard to get to sometimes. When my mother goes to an activity, she seems to enjoy.

So far it's going okay. They are responsive and friendly. They handle the place very well, but they did have a setback with the boiler. That is the only reason I wouldn't give a five, everything else deserves a five.

Overall our experience with Sunrise of West Hills has been a good one. The staff is comprised of incredibly friendly and caring people, and they've all been wonderful to Mom. She really seems to be happy here! We have had a few complications, however. The facility is on the larger side, and sometimes small details seem to get lost in the shuffle, we had some issues with lost paperwork during the move in process, and sometimes Mom's dietary requirements are overlooked. But overall I think they do a great job here, and I would recommend them highly.

I met with Shannon the nurse and she gave me piece of mind knowing my mothers meds would be taken care of. at the last community she was at the nurse gave him a wrong med so I was paniced. Shannon contacts me whenever there is a change. She is GREAT! Communication is what I appreciate.

My dad only stayed there at Atria Sunlake for a little over a month before passing away, so my experience was very limited. I will say thought hat it was a very nice place with friendly people that offered excellent care.

It is really a beautiful facility at Sunrise of Tustin, and very well taken care of. They have really nice staff. One area for improvement is that I think they could be more responsive. When you push the button for assistance it sometimes can take a little while longer than I think it should for them to respond.

I really like the way the staff at Sunrise of Playa Vista interact with the residents. They treat them as adults worthy of respect rather than looking down on them as I have noticed some other places tend to do. It is an extraordinarily well run place and one we would definitely very highly recommend!

Great place. Love the people. Very positive and uplifting.

Family found the community clean and the staff friendly. Thought the value was good for the price and the fact that it was close for them to visit was a benefit.

It's very clean, and the staff is excellent. I would rather not comment on the value, it's hard to say. There have been a couple of falls, and that is concerning. I am very impressed with the staff, I like how everyone works together if issues come up. I like how affectionate they are to the residents.

Good size rooms. Small outside area. Rms plus apprx 5400/mo

Spoke to Anne-- very nice. Assisted living- Coldwater south of 101 so easier for sister/brother in law to visit. 70% Jewish which is a plus for mom. Far more expensive-- studio starts at $3900/mo. Accept long term care

Sunrise of Palo Alto is nice. I'm pleased so far with everything. I chose this facility because the people are friendly and seem to get along with each other. They genuinely care about the residents. I am very pleased and my mom has adjusted well.

This was a very nice place. My loved one lived here for years. It was clean, and the people were friendly. It was just very expensive. We found a place that is just as nice for about half the cost, so we moved. There was nothing bad about sunrise though, it was good.

Near Golden Gate Park, nice area, lots of trees, etc. Fees for 1 bedroom beginning around 5,000. Lots of activities...Seniors residing there are active and enjoy doing things, going on outings daily. Leslie will tour in a couple fo weeks

I loved the garden, outdoor walkways, very large and highly motivating community center. The rooms didn't have private bathrooms.

Attractive facility. Location not optimal but not too bad. As advised, substantially more expensive than facilities in my area. Shared room small for the price. Nice layout to memory care wing, not very big.

This community is similar to other places in the area and just as good from what I saw. It is smaller, with only about 75 residents or so. There are lots of staff members to help the residents if they need it. There are open community areas, and the whole place is bright and open. There are outdoor spaces and common dining rooms for the residents. Overall, it has been great so far.

Most staff are very friendly, with occasional lapses in service (too busy to help dress; slow, slow kitchen sometimes); coordination of offsite pharmacy and medicine technicians could be better; like in any health care setting, patient advocacy (usually a family member) is essential (especially during the initial period) to insuring that the care is appropriate, complete and timely. Supervisory staff & management are very responsive.

All in all we really liked Casa Sandoval, but felt it didn't fit well with our father's dementia problems.