Senior Management Advisors

Apartments are spacious. Many residents need a lot of assistance and therefore more suited to very elderly folks who are almost needing nursing home care. Staff turnover seemed quite high.

Staff are very nice, and keep the residents of memory care busy. Overall, the place is kept clean. The decor isn't as pretty as some of the other local places, but it is functional and MUCH better than the secure facility she was in before. While my mom isn't "happy" being there, she thinks she should be at my home, I'd say she is CONTENT there. She hasn't tried to escape.

My father was only there for about six weeks. The staff was fine. The cleanliness was marginal not great and the dining was just OK but you know it was a safe and secure place for my dad.

Great care. Great staff. Shopped so many other places. All others are very pricey. My girlfriend’s sister is a resident and it’s always a pleasure to visit with her. Her apartment is spacious and quite nice. Love the pool and the residents appear very happy. Live entertainment and great food!

Nice community, nice staff

The only complaint my mother in law has is the "the food is bad" We've never had a meal there, so I don't know? I would recommend.

My mom first stayed in Grand Villa in Assisted living after a medical emergency. She got better, moved home, then the hurricanes hit and she didn't have a home to stay in, so she decided to go back to GV until things were fixed. Since then, she has decided to move into their independent living permanently. It's been a hard decision, but as those changes go, it's working out okay.

Hospitality, cleanliness, activities for memory care. Food, [name removed](memory care ). And his workers. Are friendly and helpful. Front desk is always friendly

Tuscan Gardens of Venetia Bay is a wonderful facility that is newly renovated. Yes, we would recommend this community to other families based on the experience so far.

It's only been a few months since my mom arrived. After looking at numerous places my mother chose The Pineapple House at Sapphire Lakes because it was bright, light and very clean. The staff is also very pleasant and upbeat making her feel like she is part of a big family.

Fantastic help, From Housekeeping all the way up to the wonderful nurses that take care of my dad! My dad is still not thrilled about the food, but that could just be him . not sure we could afford the place if it was just him, but he gets to split it with his girlfriend [name removed] , and it's working out great! Gone through several directors so there's never a guaranteed social activity there is fun! They love the pool, but disappointed. They only get to use it twice a week. They've only lived there for a year, but they certainly have made friends and it feels like home to them.

Some of the staff had no patience with the elderly. Yes, I would recommend this community to other families but it would depend on the patient's diagnosis - not dementia. My husband was not a good patient to be at Grand villa due to dementia. Otherwise it is a nice place.

The staff is very friendly and really helped my mom feel at home. It’s a very nice environment for people to feel independent while getting the help they need with meals and meds. The staff also made me feel very welcomed by acknowledging me and knowing who my mom was within the first week.

Well we did daycare for mom and in that department they could do better on including the daily golf in their activities

The staff is lovely and quite accommodating. The owners appear to prefer docile residents. My mother went a week before a UTI was identified. The manager is a good person and there was high management turnover.

They have recently been working on improving the food service time. A shortage of wait staff has caused delayed service and cold/hot food. This is still a problem in progress.

Staff are extremely friendly. That was the main reason we chose this facility over others.

They were helpful-I think we got there too late for my mother to fully partake of the facility-they did warn us about that and they were correct. They know their clientele and what the needs are. They were not horrified by anything we told them and they seemed to have experienced it all-with grace and kindness. I would highly recommend it to others.

Most staff are very friendly and helpful. I have limited contact with administration some I don't even know their names. They do take residents several different places to shop, eat or some shows at the Ruth Eckerd Hall.

The rooms are not kept that clean unfortunately. The staff they have are lovely but they don't have enough employees. It's good for the price.